Toyota Sunnyvale
Sunnyvale, CA
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4,380 Reviews of Toyota Sunnyvale
Customer Service Stan Wolowski was my sales person who helped Bette & me purchase our Prius 3. He was very professional in explaining how the Prius operates. V Stan Wolowski was my sales person who helped Bette & me purchase our Prius 3. He was very professional in explaining how the Prius operates. Very knowledgeable & patient with my numerous questions. Thank you Stan for taking the time to show me how the radio works & navigation system. I still probably have many questions to ask you. If we still live in the Bay area 10 years from now, we will come see you again for our next Toyota. Bette & Larry give you 100% for your customer service. Thank You, Stan!! More
Ahmad hatamieh We we purchased our car at Toyota Sunnyvale from Ahmad. He was very professional, efficient, and extremely knowledgeable of all their cars. In add We we purchased our car at Toyota Sunnyvale from Ahmad. He was very professional, efficient, and extremely knowledgeable of all their cars. In addition, he very calmly and logically explained how to use our new Venza until we felt quite comfortable with it. He invited us to call or come in at any time with any questions we might have in the future. More
Great sales person, very good overall experience We were looking to buy a new minivan, came to Toyota Sunnyvale (first time ever) based on some internet reviews and their informative website, but did We were looking to buy a new minivan, came to Toyota Sunnyvale (first time ever) based on some internet reviews and their informative website, but did not really expect more than a typical stressful, often irritating, dealership experience. What a surprise! Delon, our sales person, was unlike any other we met in the past -- impeccably professional, courteous, knowledgeable, also natural and friendly and fully focused on making sure that addressing our needs, questions, and worries was his highest priority. Delon made our car buying process an unexpected pleasure in all aspects. We did not interact much with other personnel, but if others there share the same values as Delon, it is truly an exceptional dealership. We also liked the well-organized processes at Toyota Sunnyvale (like the "10-point value guarantee") and the overall ambiance. What a comfortable car buying experience. We drove out in 2015 Toyota Sienna which we like a lot! More
Very good and satisfying Responsiveness, Attention to details, overall pleasant experience despite a 6 hour process. Good feeling and no buyer's remorse. Nice ambiance. I have Responsiveness, Attention to details, overall pleasant experience despite a 6 hour process. Good feeling and no buyer's remorse. Nice ambiance. I have been using the dealership since 1985 (still own Toyotas from 1985 and 1991 vintage); it has become very responsive and sensitive to customer aspirations and priorities. More
Great sales person- unfriendly finance manager I went there a few weeks ago looking for a Scion. Left unhappy because of poor customer service and being bounced around different sales people. Went I went there a few weeks ago looking for a Scion. Left unhappy because of poor customer service and being bounced around different sales people. Went back last week and found a very friendly and helpful sales person, Kalani Hernandez. He genuinely cares about customers and made the purchasing experience easy and quick. Came back later to pick up the car and dealt with an unfriendly finance manager. No people skills. I praise Kalani for his professionalism but rate the overall dealership experience as just OK. More
Brian Nguyen Brian was really helpful and prompt. He was easy to work with and flexible in scheduling when it came to delivering the vehicle. We got Toyota Sienna Brian was really helpful and prompt. He was easy to work with and flexible in scheduling when it came to delivering the vehicle. We got Toyota Sienna 2015 and love it! More
Stan Wolowski - Tops in Product Knowledge! Stan Wolowski answered EVERY question I had without making me feel like an idiot! Sometimes when women go into "a man's world" we don't get treated l Stan Wolowski answered EVERY question I had without making me feel like an idiot! Sometimes when women go into "a man's world" we don't get treated like we have a brain. Stan was careful to make me feel like my questions were legitimate. I have already put over 300 miles on my new Rav4 and I love it!! Many thanks for a great experience Stan!! More
Shehzad Bashar was great!! (Certified Used Vehicle) Came in on a Thursday looking for a certified used Prius, and Shehzad Bashar immediately made me feel welcomed and comfortable. He was very friendly Came in on a Thursday looking for a certified used Prius, and Shehzad Bashar immediately made me feel welcomed and comfortable. He was very friendly and thorough in explaining the various Prius' in their inventory, and I was able to find the vehicle that met all of my criteria (color, year, mileage, quality). He was very patient in answering all of my questions, and his honest character sold me on buying a vehicle from him. I knew I was in good hands. I would recommend him to anyone looking for quality service. More
Review Brian Nguyen was very helpful. He was very knowledgeable about the product. Thank you Brian for making the experience a pleasant one. I love my new To Brian Nguyen was very helpful. He was very knowledgeable about the product. Thank you Brian for making the experience a pleasant one. I love my new Toyota Rav4 ! More
New car Thank you Jorge Cabrera for all the great service, very professional. I will recommend to all my friends and family. I love my new car :) Thank you Jorge Cabrera for all the great service, very professional. I will recommend to all my friends and family. I love my new car :) More