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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

February 27, 2015

Great customer service I worked with Jeffrey Lin on trading in a leased vehicle for a new one. He not only took time in explaining the details but also gave me a good offer More

by D Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin
Feb 27, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review about your visit with us. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Jeffrey is a key component to our team and we are glad to know that he was able to show you dedicated and personalized service. Thank you for the recommendation and please feel free to contact us if you have any further automotive needs. Also, do not forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything is in tip-top shape, as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

February 23, 2015

Great Service! Ahmad Hatamieh was a very helpful! Purchased a Toyoto Venza 2015! He made the process very easy, coming in on his day off. Will definitely recommen More

by Dores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hatamieh
Feb 23, 2015 -

Toyota Sunnyvale responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Ahmad was so positive. We look forward to seeing you again. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

February 22, 2015

Very friendly When I submitted an inquiry on a Toyota Avalon, Logan immediately reached out to me and also gave me an honest assessment of the car I was looking at More

by msan94014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Logan Summers-Marcouillier
Feb 23, 2015 -

Toyota Sunnyvale responded

Thank you for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Logan was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig - Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

February 22, 2015

To Kalani Hernandez Having a very good service. They help you solving a lot of problems, all of staff are friendly and kind. It is very good, I will recommend it to my fr More

by wenbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Kalani Hernandez
Feb 23, 2015 -

Toyota Sunnyvale responded

We thank you for leaving us a great review. Here at Toyota Sunnyvale, our goal is to provide a great place and excellent customer service for all of our guests. We are glad to know you drove away with satisfaction about your experience. Thank you for coming in to see us, and let us know if there is anything else we can do. Also, do not forget that every vehicle purchased from us comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig - Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

February 20, 2015

Good dealership It have been my first dealership experience in USA, so nothing to compare to, but I think Logan performed well. I'm not sure about price, but it was O More

by host1812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Summers-Marcouillier
Feb 20, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review. We aim to satisfy every customer that enters our dealership and it is great to hear that Logan was able to show you dedicated and personalized service. We look forward to working with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

February 20, 2015

Highly recommended Dealership A very nice dealership. They keep the customer in mind before anything else. Roy and Zenia are both wonderful to work with. They made the entire car b More

by RangoliA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Zenia Padua
Feb 20, 2015 -

Toyota Sunnyvale responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. We are so happy to hear that Roy and Zenia were able to provide you a wonderful car buying experience. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

February 19, 2015

excellent experience It's my first time to buy a used car. I heard many dealers lied to people. However, I felt friendly and patient in Toyota Sunnyvale. Al, Bart and Loga More

by Hanguang Zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Marcouillier, Bart DiCairano, Al Mokhtari
Feb 20, 2015 -

Toyota Sunnyvale responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. We are glad that Al, Bart and Logan were able to help you during the process. If you have any further automotive needs, please feel free to inform us. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Charles Wallace-Parts and Service Director, charleswallace@toyotasunnyvale.com

February 18, 2015

"Outstanding, Professional & Courteous service from Brian." This was our 2nd purchase from Toyota Sunnyvale in 4 years. Even though we live 90 miles away from this specific dealership (with many Toyota dealers More

by hthandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco Savala, Brian Nguyen
Feb 18, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Sunnyvale, we value our customers and we look forward to seeing you on your next visit. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

February 18, 2015

Good experience I had a great experience buying my new Scion FR-S from David Garske. David was quick to respond through emails and also very helpful in person. Sean f More

by cdodealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, David Garske
Feb 19, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review. It helps us to know that we are meeting the needs of our customers. We are glad that David and Sean were able to assist you during your time with us. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Do not forget that as part of our 10-Point Value Guarantee, you will receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

February 17, 2015

Very courteous and helpful! My husband and I were very impressed with Logan's courteous, helpful, and friendly attitude. Although we did not find what we were looking for in thei More

by sbcolumbia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcouillier, Logan
Feb 18, 2015 -

Toyota Sunnyvale responded

We would like to thank you for taking the time to write about your visit with us. It is wonderful to hear that you were impressed with the service that you have received from Logan. Thank you for the recommendation and we look forward to working with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

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