Toyota Sunnyvale

Toyota Sunnyvale responded

Thanks for the outstanding review. We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Don’t forget we provide every customer with scheduled shuttle service at no extra charge as part of our “10-Point Value Guarantee.” Sincerely, Bob Pelletier - Parts and Service Director, bobpelletier@toyotasunnyvale.com

Toyota Sunnyvale responded

Sam, Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Cindy's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions about your vehicle or need a service, we are more than happy to lend a hand. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

Toyota Sunnyvale responded

Thank you so much for your review. We really appreciate your business and are so happy that Lou could provide great service to you and your vehicle. We look forward to serving you again. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Bob Pelletier - Parts and Service Director, bobpelletier@toyotasunnyvale.com

Toyota Sunnyvale responded

Congratulations on the Camry. Stan is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new vehicle has to offer so that you are completely comfortable with your purchase. Our knowledgeable sales team is patient and eager to assist. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

Toyota Sunnyvale responded

Rebecca, Thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your great review. We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

Toyota Sunnyvale responded

Thank you for taking the time to write such kind words. Ryan is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

Toyota Sunnyvale responded

Satish, Thank you for taking the time to share your feedback. Each employee is a valued member of the Toyota Sunnyvale team and we all strive to provide excellent service. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

Toyota Sunnyvale responded

Hi James, I am happy to hear that your time spent with our staff was a pleasing experience. Congratulations on your new vehicle and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

Toyota Sunnyvale responded

Amy, Thank you so much for this great review and star rating. I am pleased to hear that John was able to exceed your expectations and earn your trust in our business. We work very hard to provide each of our customers with exceptional service and it's good to hear that our team was able to show you what Toyota Sunnyvale is all about. We hope you are enjoying your Toyota Persona, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

Toyota Sunnyvale responded

Bryan, We appreciate you taking time to leave us a great review. We are pleased to hear Jory did an amazing job in selling you a mustang. If you have any automotive needs in the future, please let us know. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com