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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

November 20, 2015

New Car Made Easy Thank you Aiden Bui for the exceptional service. My family was looking for 2016 Camry at many dealers before coming to Toyota Sunnyvale. Aiden and More

by Phongyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiden Bui
Nov 23, 2015 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their exceptional and efficient customer service and will be ecstatic to hear that you left Toyota Sunnyvale satisfied. We are very appreciative of your 5-star review and for trusting us with your car buying needs. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 18, 2015

An Easy Buy I was referred to Stan Wolowski by my mechanic when I wanted to buy a new Prius. Stan was outstanding in helping me. The process was easy, no pressure More

by Earthfriendly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Nov 19, 2015 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. We appreciate Stan as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 17, 2015

John was awesome, his approaches to customers are remarkable Mr. John Ewell was excellent in making me understand the Car feature; at the same I appreciate his knowledge on customer satisfaction... He is reall More

by Jhon- Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Nov 19, 2015 -

Toyota Sunnyvale responded

Thank you for this great review. John Ewell is truly an exceptional employee and we appreciate him for giving you an excellent experience. We are grateful for your recommendations and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 16, 2015

A good purchasing experience We saw the ad which provided much detail regarding the car which is 2013 Camry Hybrid . We went to the Toyota Sunnyvale and found the actual car as de More

by allen95136
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Ken Costa, Kalani Hernandez
Nov 16, 2015 -

Toyota Sunnyvale responded

Thanks for this nice review. Kalani and Bart truly knows their stuff. We make sure that all of our employees are knowledgeable and courteous and they will be glad to hear you were able to perceive that. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 15, 2015

Thank you Jamie My wife and i was help out by Jamie. Thank you Jamie for your great service. She was really patient, honest and professional. Highly recommend Jamie. More

by Ben K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez
Nov 16, 2015 -

Toyota Sunnyvale responded

Thank you for leaving us this great review, Ben. We are very happy to hear that Jamie could be so helpful during your purchase experience. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 14, 2015

Logan is THE man I am extremely satisfied with my experience at Toyota Sunnyvale. Logan took great care of me when i purchased my 2002 Highlander. Thank you Logan! More

by SharksFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Summers-Marcouillier
Nov 16, 2015 -

Toyota Sunnyvale responded

Thank you for the outstanding review. We're excited to hear that Logan took care of you. He is a great asset and we appreciate all he does. Congratulations on the 2002 Highlander and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 09, 2015

Hope your experience is as good as mines! My experience working with car sales representative Diana Munoz of Toyota Sunnyvale has been the most honest, direct, and hassle free experience I hav More

by Shannan Dieudonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Munoz
Nov 10, 2015 -

Toyota Sunnyvale responded

Thank you for taking the time to share with us, Shannan. The goal of the Toyota Sunnyvale team is to ensure a painless and hassle free purchasing process for each of our customers. We're happy to read that Diana was there to help you with your purchase. Thank you for the recommendation as well. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 09, 2015

Thanks Diana! Diana was really great, she was knowledgeable about the vehicle I was interested in and easy to talk to. She was very low pressure on the sale, no hag More

by A. Kanodia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Diana Munoz
Nov 10, 2015 -

Toyota Sunnyvale responded

Thank you for your great review. Diana is a great addition to our sales team and we are glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, low-pressure sales techniques make her an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 04, 2015

SIENNA2011 I bought a Toyota Sienna 2011 two months ago. I worked with Aiden Bui and he was very helpful finding the right car for me. He was very friendly and a More

by Sienna2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiden Bui
Nov 05, 2015 -

Toyota Sunnyvale responded

Thank you for this great review. We're very happy to hear that you enjoyed your visit here with us at Toyota Sunnyvale. We are driven to offer great customer care and we strive to provide the best purchase experience. Congratulations on the 2011 Sienna and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 03, 2015

Great Service in bay area I always come here for the routine maintenance and I always have good experience. Today, I went the service department not for the maintenance but for More

by m950151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rawson
Nov 05, 2015 -

Toyota Sunnyvale responded

Thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that Allen was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Toyota Sunnyvale and we look forward to your continued business. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Bob Pelletier - Parts and Service Director, bobpelletier@toyotasunnyvale.com

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