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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 01, 2015

Quick and easy. Al was very straight forward and easy to deal with. He was upfront with all of the info and pricing and made the car buying process quick and easy. More

by Joshua858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari
Dec 03, 2015 -

Toyota Sunnyvale responded

Thanks for your perfect review. We're glad to hear that Al was able to make your car buying experience quick and easy. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do with regards to your vehicle. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 30, 2015

My first opportunity car purchasing in the United States! I was having less information about buying (or registration) a car in the United States. Nobu always respond my questions correctly. Also I am really More

by nkoizumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Dec 01, 2015 -

Toyota Sunnyvale responded

Thank you for leaving us your review. We are happy to hear that you were satisfied with the level of customer service you received from Toyota Sunnyvale. If there is anything more that we can do with regards to your vehicle, please come back and see us again. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Take care. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 30, 2015

Friendly, cooperative and ensures smooth deal closure AL was friendly, cooperative and stayed very late in the evening, so that deal is closed so that I can drive back home with the car. He is having lot More

by Pradeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari
Dec 01, 2015 -

Toyota Sunnyvale responded

Hi Pradeep and thank you for this great review. We're excited to hear that Al took care of you. He is a great asset and we appreciate all he does. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 27, 2015

Professional Sales and Financing Crew From the sales specialist Aiden, to Ken the manager, and Fernando my loan specialist, it was an A+ experience at Sunnyvale Toyota. They really took ca More

by jbolosan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales, Aiden Bui
Nov 30, 2015 -

Toyota Sunnyvale responded

Thank you for your wonderful remarks. Our team works incredibly hard to exemplify the Toyota Sunnyvale commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions with regards to your vehicle or future auto needs as we are always here to help. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 26, 2015

Great car for daughter We really appreciate the no hassle philosophy of this dealer. Previously we purchased a new car. Now we have purchased a used car with the super help More

by Astrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales, Jory Cuen
Nov 26, 2015 -

Toyota Sunnyvale responded

We cannot thank you enough for your wonderful review of Toyota Sunnyvale and for your recommendations. It was a pleasure to assist you and please let us know when we can do so again. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 25, 2015

Very friendly and accomodating! Al was a great help in my search for a new car in Sunnyvale. Showed us the car, its features, quick and smooth test drive, and friendly the entire tim More

by NormanC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari
Nov 26, 2015 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. Al is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your car has to offer so that you are completely comfortable with your purchase. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 24, 2015

He was very friendly and helped us a lot to see our options. He approached us and helped us see our options to purchase the car, prepared us with what documents we should bring in and was very friendly and patie More

by krojas2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Morcouillier
Nov 26, 2015 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. We are very happy to hear that our staff could be so helpful during your recent visit with us. We appreciate you coming to see us and we look forward to seeing you back again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 23, 2015

Logan at Sunnyvale Toyota My fiance and I went in looking for a good, affordable, safe car. Fortunately, we went to Sunnyvale Toyota and met Logan. He provided excellent advice More

by SouthernDragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Morcouillier
Nov 23, 2015 -

Toyota Sunnyvale responded

Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else for your vehicle, please come back to see us. We look forward to working with you and your friends in the future. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 23, 2015

Jory Cuen at the used lot is great! We were recently searching for a larger family vehicle and wanted to try Highlanders and Siennas. Jory Cuen helped us and his service was fantastic. H More

by ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jory Cuen
Nov 23, 2015 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. Jory is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

November 22, 2015

Super-sales Gal Diana Diana made the second effort to call when a car I was interested in last week became available again. It worked out for both of us...she got a cash s More

by sharonjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Munoz, Fernando Gonzales, Fernando Gonzales, Diana Munoz
Nov 23, 2015 -

Toyota Sunnyvale responded

Thank you for this great review. Diana is truly an exceptional employee and we appreciate her for giving you a great experience. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

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