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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

February 18, 2017

Outstanding service from Chris at Sunnyvale Toyota If you are looking for exceptional, pressure-free service, I highly recommend Chris at Sunnyvale Toyota. I narrowed down my new car choice to a color More

by veebee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hagan
Feb 20, 2017 -

Toyota Sunnyvale responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Chris was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 17, 2017

4runner purchase I recently purchased a Toyota 4Runner at Sunnyvale Toyota. My experience at this dealership was truly amazing. Nobu Ishihara was the best and nothing More

by 4runner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Nobu Ishihara, Jonathan Latchford
Feb 20, 2017 -

Toyota Sunnyvale responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 17, 2017

Great service on company lease Luke helped us on our company lease and was able to push through via a short amount of time. I would recommend him for buying and leasing. Their pric More

by AcBel Sunnyvale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Feb 20, 2017 -

Toyota Sunnyvale responded

Thanks for your outstanding review. I'm very happy to hear that Luke was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 17, 2017

Met a great dealer. We recently bought a new vehicle from this dealership. Before coming here we reached out to most of the Toyota dealerships in Bay area by email. Great More

by 'New Toyota owner'
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratha Ke, Kyle Krebs
Feb 20, 2017 -

Toyota Sunnyvale responded

It's humbling to know we were able to exceed your expectations. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers. It does not surprise us that Ratha went above and beyond for you; it is just an example of why she is such a great asset to our team. We will make sure they hear your kind words. Please let us know how we may be able to help next. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 16, 2017

Great Service and quick! Last Sat 2/11 I brought my car for service in Toyota Sunnyvale and I like the fact that they are really open early for a weekend and Sonny Lumabas the More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Lumabas
Feb 16, 2017 -

Toyota Sunnyvale responded

Hi Jo and thank you for your kind words. We appreciate Sonny as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

February 15, 2017

Prius Prime Purchase I paid a fair price and the service was excellent. Ratha Ke was very informative and answered my email and phone questions promptly My only compla More

by Michael G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratha Ke
Feb 16, 2017 -

Toyota Sunnyvale responded

We would like to thank you for sharing this review, Michael. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 14, 2017

successful purchase of a new car My old car died on me a few days ago and I needed a new car ASAP. After completing an online research, we opted to visit Toyota of Sunnyvale. The age More

by irina s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, Jessica Wilson, Kyle Krebs
Feb 14, 2017 -

Toyota Sunnyvale responded

At Toyota Sunnyvale, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 14, 2017

Great experience Jessica was very helpful and friendly. It was a great experience and if I had to buy a car again, I would come back. I would recommend this dealership More

by CL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson, Kyle Krebs
Feb 14, 2017 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. We are very happy to hear that Jessica could be so helpful and friendly during your recent visit with us. We appreciate your recommendation as well and please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 14, 2017

Instant customer service Comparing to past experiences, I was thrilled to be acknowledged and served as soon as we walked in the building. I was wonderful. Vicky was knowled More

by Stephanie Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicky Xu
Feb 15, 2017 -

Toyota Sunnyvale responded

Stephanie, Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Vicky was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 14, 2017

My Salesman Samer Mustaklim I am very happy to work with my salesman Samer Mustaklim ,he did a great job , it was quick and easy , it was my second purchase and I recommend this More

by James Bater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samer Mustaklim
Feb 15, 2017 -

Toyota Sunnyvale responded

Thank you for doing business with us again, James. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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