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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

February 21, 2017

Toyota Camry Jon Cha, Sean Nguyen and Thu Le were excellent, truly exceptional. Jon was awesome helping me to get the car I want as well as walking me through the More

by Jenny N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thu Le, Sean Nguyen, Jonathan "Jon" Cha
Feb 22, 2017 -

Toyota Sunnyvale responded

Your great feedback truly made our day, Jenny. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We are grateful for your recommendations and please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 21, 2017

No pressure and reasonable Easy to negotitate and great customer service. There is no pressure from sale that would make you feel awkward and have to make decision on the spot. More

by HB12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, Cynthia Muonio
Feb 22, 2017 -

Toyota Sunnyvale responded

Thank you for the excellent review. It is great to know that our team was able to provide you with a pressure-free shopping experience. If you have any automotive needs in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 21, 2017

Thank you I would recommend Ratha she was very nice and made the process really easy. As soon as we walked in she helped us and we didn't have to wait long for More

by Johnny51
Recommend Dealer
Yes
Employees Worked With
Ratha Ke
Feb 22, 2017 -

Toyota Sunnyvale responded

We're excited to hear that Ratha took care of you and that everything went very smoothly. We hope to see you again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

February 20, 2017

Outstanding Cody Erhardt and James Tran, Diana Kennedy assisted me in buying my new car and provided excellent service! I will be going to them again. More

by doveformary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran, Diana Kennedy, Cody Erhardt
Feb 20, 2017 -

Toyota Sunnyvale responded

Thank you for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 20, 2017

Great service. I came in with a specific vehicle in mind and they were able to help me out very well, they answered all the questions I had and showed everything the More

by Dville86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iris T. , Kalani Hernandez
Feb 20, 2017 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know our team was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

February 20, 2017

excellent servises Very knowledgeably salesperson and reasonable price, make purchase much easier than others. Chris helped me to do online order made quick response a More

by jjj95035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Haggen, Dan Fuller
Feb 21, 2017 -

Toyota Sunnyvale responded

Thank you for this marvelous review and congratulations on your new car. We are so pleased that Chris was able to provide you with such exceptional service. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 20, 2017

Toyota tundra The process of this purchase was flawless. I had decided to buy. The car but was so tired after working all day that I needed to stop and go home. Eve More

by rebecca tavish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najaf Ali
February 19, 2017

Overall, good. Purchased a 2004 Toyota. Rey provided me with very courteous, helpful service! He patiently reviewed the Carfax with me, and gave me as much other More

by Toyota camry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey
Feb 20, 2017 -

Toyota Sunnyvale responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them. We understand that buying a car is an important decision and we are honored that you chose Toyota Sunnyvale. Please feel free to contact us if you have any questions on your new purchase. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

February 18, 2017

Appreciation for Rick Vargas at Toyota Sunnyvale I just bought a new Corolla and needed help understanding some of its features. Rick Vargas did a great job explaining the things I needed to know. I More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vargas
Feb 20, 2017 -

Toyota Sunnyvale responded

Thank you for your review, Melanie. We're glad to have Rick on our team and that we could provide you with a positive experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 18, 2017

Luke is very helpful Luke helped us on our new Rav4 hyhrid. Very smooth transaction. Great service. He gave me a good price. Will go to him again if I am buying anothe More

by jceyip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Feb 20, 2017 -

Toyota Sunnyvale responded

Thank you for your outstanding review. I'm very happy to hear that Luke was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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