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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

February 25, 2017

No Hassle Friendly Service We contacted Socrates Menchavez on several occasions in the past and it has always been a pleasure dealing with him. He was always very helpful even t More

by KeoKi H
Recommend Dealer
Yes
Employees Worked With
Socrates Menchavez
Feb 27, 2017 -

Toyota Sunnyvale responded

We appreciate you taking the time to leave us a great review. We are pleased to hear Socrates did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 24, 2017

Great Experience Fred was great thoughout the process. Super friendly and honest. Definitely will be back when I need another car. I recommend him to anyone who needs More

by Ghazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Moini
Feb 27, 2017 -

Toyota Sunnyvale responded

Thank you for leaving us this great review, Ghazi. We are very happy to hear that Fred could be so friendly and honest during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 24, 2017

Friendly and Responsive Bought a used car from Jim H. at Toyota Sunnyvale. He was friendly, knowledgeable, and not too pushy. The dealer replied to my quote requests right aw More

by nclj1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera, Jim Houlihan
Feb 27, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to write such a detailed review about your experience with us. We would like to congratulate you on your new purchase. We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 23, 2017

awesome experience good vehicles nice space good sales staff and good finance department over all it is the place for certified cars with good price and nice range these More

by sridhar@se
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Jorge Cabrera, Raj George
Feb 23, 2017 -

Toyota Sunnyvale responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

February 23, 2017

Bought a MIrai "I bought a car from Stan Wolowski at Toyota Sunnyvale a for the most part it was pretty easy." We went to see the car at least 7-8 times. Stan was a More

by sarla
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Feb 24, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to review your experience with us, Sarla. We will let Stan know that you were happy with his service. Feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 22, 2017

Great experience overall. Raj was very helpful and professional over the whole process. When I arrived the dealership to check the car I am interested, I saw it on the lot then More

by steve fu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj George
Feb 22, 2017 -

Toyota Sunnyvale responded

Thank you for leaving us this great review, Steve. We are very happy to hear that Raj could be so helpful and professional during your recent visit with us. We appreciate your recommendation as well and don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

February 22, 2017

Good place to buy a used car Bought a 2013 Corolla. We had a good experienced. Everybody was friendly. Buying a car is always a long process. I do not like that, but it wasn't too More

by Vivi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Castillo
Feb 22, 2017 -

Toyota Sunnyvale responded

Vivi, Thank you for your kind words and congratulations on your purchase. We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. We hope you are enjoying your 2013 Corolla, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Best regards, Cody Erhardt | codyerhardt@toyotasunnyvale.com

February 21, 2017

Dry dishonest sales and finance associates Do yourself a favor and don't shop here. These sales and finance people are very dishonest. They'll tell you that they don't take commission BS and More

by Guray723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bart DiCairano, Kalani Hernandez
Mar 29, 2017 -

Toyota Sunnyvale responded

I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 21, 2017

Toyota Sequoia I was very particular about what I wanted and when. Diana went above and beyond to find it and get it to Sunnyvale. Once there, Bobby was exceptiona More

by Bridget G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Diana Kennedy, Willie Davis, Bobby Scott
Feb 21, 2017 -

Toyota Sunnyvale responded

Bridget, Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear we were able to go above and beyond your expectations and provide you with a remarkable experience. Feel free to call or stop by if there is anything else we can do for you. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 21, 2017

Jon Cha was a excellent and big helpful salesman. Jon Cha is a delightful and knows car very well to explain to work his job for customers, and Sean is skillful workers and explained well. More

by Bluejay
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Jonathan "Jon" Cha
Feb 21, 2017 -

Toyota Sunnyvale responded

Thank you for your review. We're glad to have Jon and Cha on our team and that we could provide you with a positive experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

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