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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

February 27, 2017

Easy! John was super knowledgeable and helpful! Not pushy AT ALL!! Checked in with us and gave us space when we needed it! We will be back for sure! It was More

by Kbuckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Feb 27, 2017 -

Toyota Sunnyvale responded

Thank you so much for the nice review. We really appreciate this feedback and I'll be certain to share your compliments with John and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Also, we would like to remind you of our complimentary scheduled shuttle service as part of our “10-Point Value Guarantee” for the next time you visit us. Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

February 27, 2017

New Car Purchase This was the most enjoyable new car purchase I have ever had. Jessica was extremely helpful and courteous. She is an excellent person to deal with a More

by carreviewjim27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Jessica Wilson
Feb 28, 2017 -

Toyota Sunnyvale responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Jessica and Saroyin were able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 27, 2017

Best experience with John Ewell and the rest of the team! This was the best car buying experience I've ever had. John Ewell and Bart took such great care of us. John made the entire transaction so easy, fro More

by rosieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Feb 28, 2017 -

Toyota Sunnyvale responded

We are truly grateful for this awesome review. We are thrilled that John and Bart were able to take care of you. They are a great asset to our team and we appreciate them for providing you with the experience that you deserve. Thank you again and please don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 27, 2017

Awesome experience with Toyota Sunnyvale Great experience. We needed a carquick we looked at 15 and drove 4!. Kalani H. Was very helpful. Found a great deal!! We are very pleased with the com More

by Dixiedog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera, Kalani Hernandez, Jorge Andrade
Feb 28, 2017 -

Toyota Sunnyvale responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them. We understand that buying a car is an important decision and we are honored that you chose Toyota Sunnyvale. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 27, 2017

Sales person Lang I was connected with Lang through Truecar.com . He was very helpful, knowledgeable and professional. He was great on patiently following up with me. More

by cb7890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang, sales
Feb 27, 2017 -

Toyota Sunnyvale responded

Thank you for your review. We're glad to have Lang on our team and that we could provide you with a positive experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget that we offer a complimentary, scheduled shuttle service to all of our service customers as part of our “10-Point Value Guarantee.” Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

February 26, 2017

Best experince Hi, Could not have asked for a better person than Cindy to assist/guide me on purchasing a new car. Also worked her best to get me best deal in to More

by deeps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Muonio
Feb 27, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from Cindy is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 26, 2017

What a awesome experience I want guve thanks to Fred.. He was really knowledgeable and nice..He was very helpful and wanted to see me happy. I appreciate his effort in going ab More

by Darion7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Fred Moini
Feb 27, 2017 -

Toyota Sunnyvale responded

Thank you for providing us with feedback regarding your recent visit, Darion. Our team works hard to keep our customers coming back to Toyota Sunnyvale and it’s great to hear of your continued business. Fred is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new purchase. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 26, 2017

Raj and Toyota Sunnyvale Team are Amazing!! Short long story after identity theft thought it would be impossible! Got here got the exact car I wanted with a car payment I can sleep soundly at ni More

by Dre9101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najaf Ali, Raj George
Feb 27, 2017 -

Toyota Sunnyvale responded

Thank you for your wonderful feedback. At Toyota Sunnyvale, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 26, 2017

Excellent service and personality Cindy is extremely patient and helpful to assist us to purchase a car. Her excellent service and personality motivates us to purchase a car from her a More

by Manling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Muonio
Feb 27, 2017 -

Toyota Sunnyvale responded

We appreciate you taking the time to leave us a great review. We are pleased to hear Cindy did a great job in assisting you in your purchase. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 26, 2017

Great Their sellers are absolutely fantastic and great their very informative and helpful no hassle quick and easy plenty of car to choose from their car More

by Ryanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari, Socrates Menchavez, Pranay Sharma
Feb 27, 2017 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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