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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

March 07, 2017

Amazing! Al Mokhtari was my sales person. He was very kind and informative. Not pushy whatsoever! I got an amazing deal on my 2015 Corolla. I will definitely r More

by Mmaldonado523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari
Mar 08, 2017 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. We are very happy to hear that Al could be so kind and informative during your recent visit with us. We appreciate your recommendation as well and please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Kind regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 07, 2017

Amazing! Pranay has been very nice with me during the whole process. He showed me the car, gave me clear explanations and I leased the car the same day. I high More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pranay Sharma
Mar 08, 2017 -

Toyota Sunnyvale responded

Thomas, We appreciate you taking the time to leave us a great review. We are pleased to hear Pranay did a great job in assisting you in your lease. Please let us know if you need help or information about anything to do with your car. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 07, 2017

Very good experience at Jessica Wilson It was totally different experience with my previous shopping. Jessica is very nice. Good price, very happy with new car. It would be better if more c More

by Zheng Zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson
Mar 08, 2017 -

Toyota Sunnyvale responded

We love hearing about customers that have a terrific experience at Toyota Sunnyvale. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact Jessica if you have any questions on your new vehicle. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 06, 2017

Exceptional service- no pushy sales I met Lang when my wife and I were looking for a forerunner back in 2016, but ultimately we decided to hold off and Lang was super informative and sti More

by willl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang Gao, Sean Nguyen, Diana Kennedy
Mar 06, 2017 -

Toyota Sunnyvale responded

Thank you for recognizing your experience at our store, Will. It is great to know that we were able to provide you and your wife with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 06, 2017

Great service, straight answers, good communicators I bought my previous car at the same dealer, and couldn't be happier with the service and the professionalism of the people working at Toyota Sunnyval More

by Jorge C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Negal, Omid Shayeganpour, Jonathan "Jon" Cha
Mar 06, 2017 -

Toyota Sunnyvale responded

Jorge, Thank you so much for the wonderful review of your experience at Toyota Sunnyvale. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thank you again for your loyalty and business. We will be there for you for many years to come. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 03, 2017

Excellent customer service We purchased a company car. He explained everything in Japanese what I need to know before I started driving. It helped me a lot to drive with no worr More

by KC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Mar 06, 2017 -

Toyota Sunnyvale responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Nobu was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 03, 2017

Be careful Watch out for these guys. They will say, " we sell 200 cars a month here" to insult the business you will bring there. This is all about sales tactics More

by Leolecuy723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bart DiCairano, Kalani Hernandez
Mar 29, 2017 -

Toyota Sunnyvale responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience at the information provided below. Thank you! Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 28, 2017

Great experience with Mr. Dhanendra Shah. Great experience with Mr. Dhanendra Shah and Toyota Sunnyvale team. They answer all our queries in very detail. Finally, gave great discount and help More

by HEMANT KUMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Mar 01, 2017 -

Toyota Sunnyvale responded

Thank you for leaving us this review, Hemant. We are very happy to hear that Dhanendra could help get you set up with your dream car. If there is anything more we can do for you please feel free to come back and see Toyota Sunnyvale anytime. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 28, 2017

We came back We bought a car 2 months ago and kept in contact with Fred and he did such a wonderful job the first time that I came back. He's excellent. Not pushy More

by Joseimkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Moini, Johary Velazquez
Mar 01, 2017 -

Toyota Sunnyvale responded

I sincerely thank you for taking the time to write such kind words about our sales team. Fred is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 28, 2017

Millis Ishoo Service Manager Great customer service, very polite and answered all my questions.. Went above and beyond. Advised me about service needed and kept me informed of whe More

by Lhighlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millis Ishoo
Mar 01, 2017 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know our team was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

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