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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

March 14, 2017

Very Satisfied The dealer Eric Wong is very helpful. He was very patient of answering all of my questions. Very professional. Will recommend him to my friends. More

by Laurie1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wong, Kyle Krebs
Mar 14, 2017 -

Toyota Sunnyvale responded

Thank you for the excellent review, Laurie. It is great to know that Eric was able to provide you with professional and knowledgeable customer service. Please let us know if you need help or information about anything to do with your car. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10 Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 14, 2017

Hassle Free and Quick Experience! I worked with Eric Wong. Friends were amazed at how quick the process was; I sent a few e-mails around to dealerships during the week, Eric responded More

by DaveLin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wong
Mar 15, 2017 -

Toyota Sunnyvale responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Eric was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.” Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 12, 2017

Luke is greate Luke help me on buying a new corolla. He is super nice and helpful. He gave me a great price. Will definitely go to him again if I will buy another ca More

by xhl1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Mar 13, 2017 -

Toyota Sunnyvale responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Luke was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 12, 2017

Thank you for helping us choose our new car We needed a car but being the first time we looked for one in the US we had a lot of questions and were not really sure of what to choose. Mr. Shah wa More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Mar 13, 2017 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback, Juan. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Shah was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 12, 2017

Very satify James is very nice and helpful and I really appreciate that we don't have pressure about it at all i would recommend my friend to come to this dealer More

by Dao409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian, Najaf Ali
Mar 13, 2017 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. We are very happy to hear that we could be so nice and helpful during your recent visit with us. We appreciate your recommendation as well and don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

March 11, 2017

Quality service and amazing purchase experience Received a great discount on my recent purchase of 2017 Toyota RAV4 Limited Hybrid. Excellent service and hassle free paperwork. I strongly recommende More

by Bhargava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller, Ratha Ke, Kyle Anderson
Mar 13, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from our team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new Toyota RAV4 and we look forward to hopefully doing business with you again in the future. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 10, 2017

Great experience Mr. Dhanen Shah did a great job in helping me to purchase a Prius here. This is my second purchase of a vehicle at Toyota Sunnyvale, and I like it More

by yinyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Mar 13, 2017 -

Toyota Sunnyvale responded

Thank you for providing us with feedback regarding your recent visit, Yinyu. Our team works hard to keep our customers coming back to Toyota Sunnyvale and it’s great to hear of your continued business. Dhanen is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

March 09, 2017

Good experience Toyota Sunnyvale,they are very helpful and friendly. Good customer service..I recommend the sale personnel to other's family and friends they are trus More

by Melo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delon Orquin, Socrates Menchavez
Mar 10, 2017 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful and friendly during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

March 07, 2017

Millis Ishoo Millis was very courteous and provided a thorough explanation of the service. He also advised what future services that may be needed soon. He also as More

by PS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millis Ishoo
Mar 08, 2017 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. We appreciate Millis and we are thrilled that he has taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

March 07, 2017

Familia The internet crew and sales team are outstanding. They took care of me like FAMILY! Thank you Jessica. She was a true professional. I recommend More

by Miguel Lozano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, Jessica Wilson, Cisco Savala
Mar 07, 2017 -

Toyota Sunnyvale responded

Miguel, Thank you for recognizing your experience at Toyota Sunnyvale. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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