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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

February 13, 2017

Simon Guzman made my day today! When you get awesome service, you know your car will have the same value and quality from when it left the dealer brand new. This More

by Mario & Teresa Burgos
Recommend Dealer
Yes
Employees Worked With
Simon Guzman
Feb 13, 2017 -

Toyota Sunnyvale responded

Thank you so much for the wonderful review of your experience at Toyota Sunnyvale. Simon is one of the best in his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your loyalty and business. We will be there for you for many years to come. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

February 13, 2017

2nd Purchase This is my 2nd purchase at Toyota Sunnyvale. Just like the first time,they offered the best price among 3 dealers I checked with. Jessica was prompt t More

by Primus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson
Feb 13, 2017 -

Toyota Sunnyvale responded

It was a pleasure to read about your second car-buying experience at Toyota Sunnyvale. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Jessica provided you with such an outstanding experience. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 13, 2017

Al Mokhtari provided excellent customer service. He is professional, patient, and personable. Al did not rush me make a decision and seemed genuinely happy for m More

by Johnny987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari, Najaf Ali
Feb 14, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this nice feedback. Hearing that you received "excellent service" from Al is always encouraging and reassures us of our commitment to our customers. We hope you are enjoying your car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

February 13, 2017

Good to deal with Came here to buy corolla 2017 model. Vicky was very helpful and courteous. She answered all our questions and managed our paperwork very easy. Tu was More

by Swetha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, David Garske, Vicky Xu, Bobby Scott
Feb 14, 2017 -

Toyota Sunnyvale responded

Swetha, Thank you for leaving us this nice review. We're glad you had a great experience, and we really appreciate you coming in to see us. We hope you are enjoying your 2017 Corolla XLE, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 13, 2017

Exceptional, no-nonsense service It is my observation that the quality of service has been constantly going down in California over the past several years. I was impressed with the se More

by svasva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shum, Omid Shayeganpour
Feb 14, 2017 -

Toyota Sunnyvale responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

February 13, 2017

Direct Sales Purchase Went online and made a quote request for a vehicle, within a short period of time had several quotes from their Direct Sales. Arranged for a test driv More

by Calvin Wong
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Feb 14, 2017 -

Toyota Sunnyvale responded

Calvin, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Luke is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 12, 2017

Awesome! They really helped us out today. Great service. Great attitude. They did not rush us and instead took their time to show us the varies cars on the lot More

by melanysanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez
Feb 13, 2017 -

Toyota Sunnyvale responded

Melany, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Kalani is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

February 12, 2017

GREAT CUSTOMER SERVICE SIMON GUZMAN WAS VERY PROFESSIONAL AND COURTEOUS IN GETTING MY CAR SERVICED. I WILL ALWAYS RECOMMEND TOYOTA SUNNYVALE TO ALL MY FRIENDS DUE TO THEIR More

by vicm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Guzman
Feb 13, 2017 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. We are very happy to hear that Simon could be so professional and courteous during your recent visit with us. We appreciate your recommendation as well and don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

February 12, 2017

It was meant to be! The minute we met Al we knew it was meant to be. Thanks Al for helping us find the right car and the perfect deal!! More

by overjoyed26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari
Feb 13, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Al helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

February 12, 2017

Good Service Really good service for Luke. He's helpful, friendly and professional. He patiently answered all my questions and helps me a lot to choose my new car. More

by Alex7348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Feb 13, 2017 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer, Alex. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Luke achieved that. Once again, we appreciate your business and don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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