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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

November 18, 2020

Not very happy with service. I took my car for headlamp change and you guys charge me 155$ for that. For a simple light bulb change. Other dealers do it free of cost. But u guys charge me 110 for labor whi More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia Austin
Nov 19, 2020 -

Toyota Sunnyvale responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

November 18, 2020

Mr James Tran was a very kind, nice, and helpful salesman. My wife and I bought a car from him. He was honest and he gave us a really good deal. He answered all our questions and showed us around. W More

by Najib R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Nov 20, 2020 -

Toyota Sunnyvale responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear James and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

November 17, 2020

JAmes my wife Mary and I Had a wonderful experience! You were great thank so much, We really love our car! Thank you again for being so kind to us! More

by Sicfittychevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Nov 19, 2020 -

Toyota Sunnyvale responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

November 16, 2020

Very irresponsible service and dishonest communication. Disrespectful front desk people. Will never come back again. I noticed the high beam doesn’t work after two months since my purchase, the people mak More

by alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raj George
Nov 17, 2020 -

Toyota Sunnyvale responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

November 13, 2020

James Tran was extremely professional, friendly, and gave us a good price. We enjoyed our car buying experience and would highly recommend him to anyone. More

by christiafunkhouser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, James Tran
Nov 17, 2020 -

Toyota Sunnyvale responded

Hello Christia, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that James was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

November 12, 2020

James Tran help me with my car sale and he is professional and very kind salesman. He took great care of me and answer all of my questions. Highly recommended!! Thank you for your service James!! More

by rc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Nov 12, 2020 -

Toyota Sunnyvale responded

Hi and thanks for the great feedback! We're very happy that James was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

November 07, 2020

He is a professional and kind salesman with lots of Knowledge, he help answer all of my interesting questions and with his guidance I was able to buy a wonderful, special, and ample car that I love so More

by Artak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Nov 10, 2020 -

Toyota Sunnyvale responded

Artak, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Toyota Sunnyvale! Best, Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

November 01, 2020

I recommend the service department 100% all thanks to the help of Simon Guzman. I came in to get my highlander service and he made me so well. He explained everything really well and the service was done sup More

by Zoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Guzman
Nov 03, 2020 -

Toyota Sunnyvale responded

We cannot thank you enough for your wonderful review of Toyota Sunnyvale and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, James Austin | jamesaustin@toyotasunnyvale.com

November 01, 2020

I was having a hard time with my car and Simon Guzman made everything much better. He was really detailed with everything and made my experience smooth. I will for sure go back to him. Thank you for your More

by Yesie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Guzman
Nov 03, 2020 -

Toyota Sunnyvale responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, James Austin | jamesaustin@toyotasunnyvale.com

November 01, 2020

Raj help me with my car sale. My car had engine problem. I got all the help I need to get to Hyundai with all the warranty information to get my car serviced More

by Gagandeep462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj George
Nov 03, 2020 -

Toyota Sunnyvale responded

Thank you for your great review! We're glad to have Raj on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

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