Toyota Sunnyvale
Sunnyvale, CA
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4,378 Reviews of Toyota Sunnyvale
James Tran provided me with excellent service to finance and buy a used car. He was very helpful and understanding about my situation. He was respectful and assisted my every request, and buy a used car. He was very helpful and understanding about my situation. He was respectful and assisted my every request, More
Johary kindly explained the service options for 70000 miles. Around the promised waiting time, he told me some issues with the vehicle and suggested the solutions. During this pandemic, I might be brave miles. Around the promised waiting time, he told me some issues with the vehicle and suggested the solutions. During this pandemic, I might be brave enough to spend a whole day in the lounge. But, it was not possible without the complete staff to keep place clean. Thanks to all to keep the place safe. More
I bought a car from Dino at Toyota Sunnyvale and the process was smooth and simple. Dino was professional and kind, I would like to describe his communication skills as excellent. Dino was willing to sp process was smooth and simple. Dino was professional and kind, I would like to describe his communication skills as excellent. Dino was willing to spent time answering my e-mail questions before the sale. During the sale he was careful listener and encouraged to ask. I am happy with my new car, and especially with the experience communicating with Dino. More
I always work with Simon or Hector they are both great. They are patient. They always let me know what my car needs versus what I can do next time They are patient. They always let me know what my car needs versus what I can do next time More
I regret buying from Sunnyvale toyota. purchased a car on aug 4 2020. They overcharged my by 1050. I just recieved the check yesterday oct 22. The finance people Roy and bart lied to me repeatedly about when aug 4 2020. They overcharged my by 1050. I just recieved the check yesterday oct 22. The finance people Roy and bart lied to me repeatedly about when i was getting my refund. My credit Union called them representing me and roy lied to them saying it was being processed,never was bart tells me wait 30 day or 45 day ,check never arrives. The manger Parneet lied to me so many times he stopped taking me calls. i guess he ran out of lies. I left messages with several managers including Dan Kevin Kahn and parneet none returned my alles. any manager that does not return a customers call is gutless and should not be a manger.This is a typicall sleazy used car dealership, so nice when your buying but to dishonest and stupid to correct a mistake.They did not want to send my refund. I am 58 years old have bought many cars never been lied to by so many people in the same dealership. These people are the worst spend your money anywhere else I gave them a great review the day after I purchased the car but when they owed me a refund they showed how they really treat people More
I traveled 160 miles to see the vehicle due to the local dealerships having nothing but HIGH priced auction junk but when I spoke with James Tran at Sunnyvale Toyota everything that we had discussed over th dealerships having nothing but HIGH priced auction junk but when I spoke with James Tran at Sunnyvale Toyota everything that we had discussed over the phone in regards to the car was right on what he stated he was honest and sincere I would highly recommend this dealership but especially James I hate dealing with dealerships period but this sales person made it a decent experience in which I would purchase from again More
I had the best experience with Toyota Sunnyvale! I recently worked with Bobby to buy out the lease on my Toyota. I was given a fair price and they made the whole process really easy. Bobby even drove recently worked with Bobby to buy out the lease on my Toyota. I was given a fair price and they made the whole process really easy. Bobby even drove the paperwork to me, so I never stepped foot inside the dealership. I had originally contacted a different dealership to buy out my lease (I went to my originating lease dealership first). The originating dealer came back with a price way higher than I expected and added on a few suspect charges and the sales tax was incorrect. So feeling like I wasn't getting a fair price, I contacted Toyota Sunnyvale. Without even telling Bobby or anyone else at Toyota Sunnyvale about my experience at the other Toyota dealership, they quoted me a much lower price. I would definitely recommend going to Toyota Sunnyvale if you are in the market for a car. Fair prices, great customer service. Thank you again, Bobby and Toyota Sunnyvale! More
King was very honest and open to my needs. We felt very confident, comfortable and understood by him. Thank you King for the excellent service and support we are happy with our experience & purchase. confident, comfortable and understood by him. Thank you King for the excellent service and support we are happy with our experience & purchase. More