Toyota Sunnyvale

I had visited many Toyota dealership in the San Francisco bay area. Sunnyvale Toyota is one of the best dealer I had been to. The service department is really good. There are dealers closer to my house but I bay area. Sunnyvale Toyota is one of the best dealer I had been to. The service department is really good. There are dealers closer to my house but I always go here since the schedule is usually not as busy as the other places. The service representatives are really nice too. When I want to bring my car in for an oil change and alignment, Simon has helps me made an appointment and gave me discount on the service charge. He was really attentive, polite, knowledgeable and most importantly, wasn't trying to sell me service parkage. He lets me know what were the options and let me decide what to do without pushing or forcing me. I highly recommend go find Simon when bringing the car in for service. More

Great experience, James Tran was the salesman I had and I was so happy with his performance. He made me feel very comfortable thru the whole experience and really went above and beyond. Highly recommend for was so happy with his performance. He made me feel very comfortable thru the whole experience and really went above and beyond. Highly recommend for anybody needing a great salesman by their side. More

Maria is quite an asset to the service department. By offering customers a pleasant, confident and knowledgeable demeanor that is engaging and immediately builds trust. Maria helped with the regular serv offering customers a pleasant, confident and knowledgeable demeanor that is engaging and immediately builds trust. Maria helped with the regular service of my older Prius by describing my options clearly without pressure and easily clarifying my questions. Maria’s interest in promoting customer satisfaction clearly shows. More

My time here was great. James Tran was very straight forward and helpful, didn’t beat around the bush which I liked. Came in asking about a 4Runner which wasn’t ready and he made sure he reached out aga forward and helpful, didn’t beat around the bush which I liked. Came in asking about a 4Runner which wasn’t ready and he made sure he reached out again when they had it ready so that I’d be the first one to see. More

I really love the Customer SERVICE that James did and the attention he gave me. Enjoy to have the service of signing papers was so smooth and understanding and if I had questions and questions were answered attention he gave me. Enjoy to have the service of signing papers was so smooth and understanding and if I had questions and questions were answered I love my car More

Jamie helped me with my last free 25k service then helped me extend my plan! Thank you Jamie you rock! See you at 30,000 miles helped me extend my plan! Thank you Jamie you rock! See you at 30,000 miles More

The phone scheduler, and the agent, Olivia, when I arrived, and the mechanic were both transparent in scheduling and suggesting options. My mechanic even sanitized my interior when no one was immediat arrived, and the mechanic were both transparent in scheduling and suggesting options. My mechanic even sanitized my interior when no one was immediately available so that I could leave for a meeting. Bravo Toyota employees! More

I had such a good experience with Olivia when I took my Corolla in for maintenance. I would highly recommend her to anyone. Additionally, I was pleased to see that all employees were masked and that the ca Corolla in for maintenance. I would highly recommend her to anyone. Additionally, I was pleased to see that all employees were masked and that the cars were being sanitized following service. More

James was fantastic. He did everything possible to make the transaction as smooth as possible. My only complaint was the speed at which it moved because i had to do the deal immediately becase the car was the transaction as smooth as possible. My only complaint was the speed at which it moved because i had to do the deal immediately becase the car was in high demand More

One of worst dealership and service department. They sold me car maintenance service for thousands of dollars. I had a nail in my tire. When I dropped it off, I was told it will be ready in one or two hours. me car maintenance service for thousands of dollars. I had a nail in my tire. When I dropped it off, I was told it will be ready in one or two hours. I have waited for three hours and they finally tell me it will take another 45 minutes to fix it I had been waiting in the waiting area all along. One of the worst service department. They are very rude also. Avoid them More