Toyota Sunnyvale

Fred Moini did an amazing job with us he is a great salesman very honest patient and kind he is honestly awesome and we are blesses to have had an amazing salesperson like him thank you ! salesman very honest patient and kind he is honestly awesome and we are blesses to have had an amazing salesperson like him thank you ! More

Perfect service from Meliza Hilario, she was patient, listened and showed only the best solutions, ended up buying perfect car for myself with her help! listened and showed only the best solutions, ended up buying perfect car for myself with her help! More

It was a great experience. I am so glad to decide to go with your dealership. From everyone and everything there was really amazing and good. with your dealership. From everyone and everything there was really amazing and good. More

Worst experience with this guy and his director Najaf ... not at all helpful .. Their AfterSales service sucks .. Got a car , first of all, few wrong info was provided .. and now these idiots stopped replyin not at all helpful .. Their AfterSales service sucks .. Got a car , first of all, few wrong info was provided .. and now these idiots stopped replying emails More

Jeff Howery was so helpful with the sale of my Prius - great deal and great service! He took care of everything and made sure the sale was smooth as could be - friendly and professional. great deal and great service! He took care of everything and made sure the sale was smooth as could be - friendly and professional. More

Very poor service and bait and switch tactics! I scheduled an appointment to test drive a used Toyota RAV4, which I confirmed on the phone with a used car dealer the day before, and again in the mor scheduled an appointment to test drive a used Toyota RAV4, which I confirmed on the phone with a used car dealer the day before, and again in the morning via text. I traveled via Caltrain and then walked to the dealership (~2 hours total, I live in San Francisco). When I arrived, they were "unable" to find the car I requested. They then tried to get me to look at other cars on their lot, as if I would just forgive the bait and switch and trust them enough to buy a car from them. I was understandably frustrated, and asked to be reimbursed for my travel, which they refused to do. Overall, they wasted 4 hours of my time, and I would not ever go back. More

My mom old car was not comfortable for her and we wanted to get her a new car and due to Covid I could not travel to do this for my mom. My mom does not speak the language and also she has severing hearing to get her a new car and due to Covid I could not travel to do this for my mom. My mom does not speak the language and also she has severing hearing issue, so this was stressful to do remotely. Ahmad not only took care of trading in my mom old car, but also gave her a great price and took care all the paper works for her. Since then my mom has been so happy with the car. He also offered us to get the wear and tear waiver service from Toyota which I believe was a great suggestion as I know how my mom drives :). Ahmad is totally trustworthy and we were so happy to work with him. Thank you so much Ahmad for everything. More

I had the pleasure of working with Melanie and then Maria. Both were articulate, transparent about the needed work, and informative of the options available to me. They were team players in calmly and Maria. Both were articulate, transparent about the needed work, and informative of the options available to me. They were team players in calmly and efficiently being problem solvers when another associate made a mistake which ended up leaving me without a vehicle. They both have an attention to detail that has allowed the work done on my vehicle to be accurate, timely, and of good quality. I can't say enough good about these two! More

I had visited many Toyota dealership in the San Francisco bay area. Sunnyvale Toyota is one of the best dealer I had been to. The service department is really good. There are dealers closer to my house but I bay area. Sunnyvale Toyota is one of the best dealer I had been to. The service department is really good. There are dealers closer to my house but I always go here since the schedule is usually not as busy as the other places. The service representatives are really nice too. When I want to bring my car in for an oil change and alignment, Simon has helps me made an appointment and gave me discount on the service charge. He was really attentive, polite, knowledgeable and most importantly, wasn't trying to sell me service parkage. He lets me know what were the options and let me decide what to do without pushing or forcing me. I highly recommend go find Simon when bringing the car in for service. More

Great experience, James Tran was the salesman I had and I was so happy with his performance. He made me feel very comfortable thru the whole experience and really went above and beyond. Highly recommend for was so happy with his performance. He made me feel very comfortable thru the whole experience and really went above and beyond. Highly recommend for anybody needing a great salesman by their side. More