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Toyota Direct
Columbus, OH
1,144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,144 reviews
November 21, 2024
Very knowledgable, helpful and personable; Excellent representative of Toyota Direct. He was very helpful at explaining and helping with our RAV4 prime computer setup. representative of Toyota Direct. He was very helpful at explaining and helping with our RAV4 prime computer setup. More
by wjames1184
Verified Customer
November 20, 2024
Full service dealership with friendly staff and consummate mechanics. They make the wait as frie n day as possible. consummate mechanics. They make the wait as frie n day as possible. More
by jmeese
Employees Worked With
November 19, 2024
Isatou was awesome! She was very friendly and even arranged a ride for me over to Easton to my gym class! Thank you for a wonderful experience!! She was very friendly and even arranged a ride for me over to Easton to my gym class! Thank you for a wonderful experience!! More
by rfuller725
Employees Worked With
November 18, 2024
No unnecessary complications. Simple, direct and well done. No unnecessary complications. Simple, direct and well done. Simple, direct and well done. No unnecessary complications. Simple, direct and well done. More
by matthew.lucas
Employees Worked With
November 17, 2024
Nic was excellent. the whole experience was wonderful. Thank you!! I will be back again for sure. the whole experience was wonderful. Thank you!! I will be back again for sure. More
by meggriffing
November 16, 2024
I’ve been brining my Toyotas here since I bought it in 2015. I’ve always had great personal service. Since the department expanded, I’m no longer able to make an appointment with the same service dept per 2015. I’ve always had great personal service. Since the department expanded, I’m no longer able to make an appointment with the same service dept person. Originally I was able to build a rapport with a service person. I felt I was important and they cared. The last 2 times, I was just another car to be serviced. Really disappointing More
by mgracekits
Employees Worked With
November 16, 2024
Toyota direct is my place to go for service on my vehicle. I will be back. vehicle. I will be back. More
by stoll.kw
Employees Worked With
November 16, 2024
Isatou was extremely friendly and helpful to make right service decision during my last visit to Toyota Direct service decision during my last visit to Toyota Direct More
by Toyota feedback
Employees Worked With
November 16, 2024
my car purchase went smooth. Recommend toyota direct. They offer competitive price that other do not. Recommend toyota direct. They offer competitive price that other do not. More
by gikedar
