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Toyota Direct
Columbus, OH
1,351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,351 reviews
May 07, 2025
Simple online scheduling, timely reminders, regular maintenance and and problems that were found fixed while I was there. No complaints from me. maintenance and and problems that were found fixed while I was there. No complaints from me. More
by kevinhollis
Verified Customer
May 06, 2025
Prices for basic maintenance are high. Communication was lacking, hadn’t heard about my truck for over 24 hours so I finally had to call in to see if my Tacoma was done yet. Sensor for B Communication was lacking, hadn’t heard about my truck for over 24 hours so I finally had to call in to see if my Tacoma was done yet. Sensor for Blind spot monitor was overly costly. Staff was friendly and work was completed but with the prices being charged, and past problems I have experienced (couldn’t find my truck for over a half hour, and over 2 hour wait for oil change despite having appointment time), I will look elsewhere to have my truck worked on. More
by MELINKM
Employees Worked With
I don’t recall the names of the people.
May 05, 2025
Jeff was the best car dealer I’ve ever had. Everyone was helpful and highly conversational and professional. Would definitely recommend them over any other dealership in central Ohio. Everyone was helpful and highly conversational and professional. Would definitely recommend them over any other dealership in central Ohio. More
by rprines
Employees Worked With
May 05, 2025
Every thing about the servicing of my RAV4 was first rate. However, an express service for oil change and tire rotation would be welcomed. The express service at my Subaru dealer does not require an rate. However, an express service for oil change and tire rotation would be welcomed. The express service at my Subaru dealer does not require an appointment and is completed in 45 minutes - includes washing the car. More
by PEDERSRD
Employees Worked With
May 04, 2025
I would chose Toyota Direct over any dealership. Malek is amazing and always takes care of my family and I. My salesman Liam was also very nice and professional. Malek is amazing and always takes care of my family and I. My salesman Liam was also very nice and professional. More
by xlgarrettx
Employees Worked With
Other Employees :
Liam Manofsky
May 04, 2025
Great Staff, Very helpful we always buy our Trucks and SUV from there. Russell know is the most knowable sale person we ever work with. Kyle was very helpful in get the two dealers put together last month SUV from there. Russell know is the most knowable sale person we ever work with. Kyle was very helpful in get the two dealers put together last month.. Best selection in town. WE will be coming back soon... Tahnks Damon More
by damonp0117
May 03, 2025
We had a first amazing experience there from the snacks the service and the quickness very satisfied and so glad we bought our car from you guys the service and the quickness very satisfied and so glad we bought our car from you guys More
by buttercup20001
May 03, 2025
The unethical staff lies to get you to take services that your car doesn't need. your car doesn't need. More
by gaveflores1234
Employees Worked With
May 03, 2025
They were very attentive to me and answered all the questions and gave me excellent information. questions and gave me excellent information. More
by jmrvillamil
