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Toyota Direct
Columbus, OH
1,139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,139 reviews
February 10, 2025
Bought my car and it’s been a good car. Thanks for great customer care. Thanks for great customer care. More
by julieburker
Verified CustomerEmployees Worked With
February 08, 2025
Best Toyota Direct service for the last year in 2024 and 2025 I believe it was good 2025 I believe it was good More
by cabdiraxiinsky
February 08, 2025
Tony took really good care of me on this visit! He’s indicative of the great service Toyota Direct gives and why I keep coming back. He’s indicative of the great service Toyota Direct gives and why I keep coming back. More
by greg.alfred
Employees Worked With
Tony…I think was his name. Navy veteran. Took great care of me.
February 08, 2025
Fantastic employees, always a great experience will recommend to everyone I know.easy to set an appointment and car is always done on time.thaks Toyota Direct recommend to everyone I know.easy to set an appointment and car is always done on time.thaks Toyota Direct More
by mikristof
February 07, 2025
Outstanding customer service. Friendly and high quality work. Reasonable prices. Always transparent about the work needed. Friendly and high quality work. Reasonable prices. Always transparent about the work needed. More
by mhwander68
February 07, 2025
Great service department. Professional, timely and considerate. service team has always done the best work. Joey R., Mindy and Ronnie truly care about their customer and their Professional, timely and considerate. service team has always done the best work. Joey R., Mindy and Ronnie truly care about their customer and their car treatment. Hope they are recognized for their commitment to Toyota and their customers.. More
by lin23
February 07, 2025
Just great people all around and wonderful to work with at every level. Great experience!! at every level. Great experience!! More
by delvinharshaw
February 07, 2025
Not in my dreams, happy with everything the dealership offered a 10 out of 10 offered a 10 out of 10 More
by ponteh999
