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Town East Ford - Service Center

Mesquite, TX

4.6
474 Reviews
Call Service Center (972) 584-9140

474 Reviews of Town East Ford - Service Center

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September 12, 2024

GREAT CUSTOMER SERVICE! ! THEY REALLY WAS CONCERNED & MADE SURE I WALKED AWAY HAPPY! THEY KEPT CHECKING ON ME & INFORMING ME OF WHATS GOING ON.. THANK YOU TOWNEAST FOR More

by JAMESSCOGGINS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Town East Ford responded

Thank you for your fantastic feedback! We're delighted to hear that our service team provided you with excellent care and kept you informed throughout the process. Your satisfaction is our top priority, and it’s great to know that we were able to meet your expectations. If you need anything else or have more feedback to share, please feel free to reach out. Thanks for choosing Town East Ford!

September 12, 2024

They are very friendly and kind I really appreciate it and thank you for your service. More

by ramartinez290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We appreciate your gratitude and are here to assist you whenever you need. Thank you for choosing us and for your support!

September 12, 2024

Terri and the staff were very friendly and professional. I was in and out in no time. More

by mstason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Town East Ford responded

Thank you for your feedback! We’re delighted to hear that Terri and the team provided you with a friendly and efficient experience. If you need anything else, feel free to reach out. We look forward to serving you again!

September 12, 2024

I brought my 2013 Ford Escape in for routine maintenance. Madison was great and helpful. More

by connie teeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Moynahan
Report | Print
Sep 13, 2024 -

Town East Ford responded

Thank you for sharing your experience! We’re glad to hear that Madison provided great and helpful service during your routine maintenance. If you need anything further or have any questions, don't hesitate to reach out. We look forward to seeing you again!

September 12, 2024

A good place to buy a ford. Good people to work with and do Bis with in this area. More

by GMARTIN158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Town East Ford responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. It’s great to know you found our team to be helpful and professional. If you have any future needs or questions, please don’t hesitate to reach out. We look forward to serving you again!

September 12, 2024

Shannon is great to work with at Town East Ford! She makes everything easy and communicates well with you. More

by CALDWELL2412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Town East Ford responded

Thank you for your kind words! We're thrilled to hear that Shannon provided you with such a great experience. We’re proud of our team and their commitment to making every interaction smooth and enjoyable. If you need any further assistance or have more feedback, don’t hesitate to reach out. Thanks again for choosing Town East Ford!

September 10, 2024

Ericka was great, she took good care of me from start to finish. Good job! More

by MANUELARCHBOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka
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Sep 11, 2024 -

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that Ericka provided excellent service and took great care of you throughout your visit. We’ll be sure to pass along your praise to her. If you need any further assistance, don’t hesitate to reach out. Thank you for choosing us!

September 09, 2024

Service was. 5 star. Advisor 5 star. Glad I did business with town east ford More

by sammycolgrovesr74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had a 5-star experience with both our service and advisor. Your satisfaction is our top priority, and we're glad to have met your expectations. If you need anything else in the future, don’t hesitate to reach out. Thank you for choosing us!

September 09, 2024

No word on my truck and it’s been 3 weeks now. I do not recommend Town East Ford. I had to call to get a loaner. I should’ve been offered one since my truck is a King Ranch. More

by severo_vasquez97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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September 09, 2024

The customer service department was very customer friendly and explained what was needed to correct the problem. He corrected my problem and I am happy with their service. More

by GARYFLACHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Sep 11, 2024 -

Town East Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that our customer service department was able to assist you effectively and address your issue. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance or have additional questions, please feel free to reach out.

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