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Town East Ford - Service Center

Mesquite, TX

4.6
468 Reviews
Call Service Center (972) 584-9140

468 Reviews of Town East Ford - Service Center

Sort by
September 14, 2024

Didn't know what was wrong, turned out I needed a new battery, David got me right in. Very pleased with the service More

by mesadebra56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McDonough
Report | Print
Sep 16, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're glad David could assist and get you back on the road with a new battery. Providing quick and efficient service is important to us. If you need anything else, we're here to help!

September 14, 2024

The work was a good job and the service was very good. Customer service is good. I love you. Thank you again. More

by Tawana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Arias
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Sep 16, 2024 -

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that you were satisfied with the work and our customer service. It means a lot to us, and we love having you as a valued customer. Thank you again, and we look forward to serving you in the future!

September 13, 2024

Quick appointments, great service. Employees are friendly, good pricing. Making an appointment was easy and they explained what they would do More

by ywiggins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Town East Ford responded

Thank you for your fantastic review! We’re delighted to hear that you had a positive experience with our quick appointments, great service, and friendly staff. We’re also glad that our team provided clear explanations and offered good pricing. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!

September 13, 2024

Service at time of visit was excellent. Except having a manager return my voicemail twice More

by mpuentes43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Town East Ford responded

Thank you for your feedback! We’re glad to hear that you had an excellent service experience during your visit. If you need any further assistance or have additional concerns, please feel free to reach out. We appreciate your patience and look forward to serving you better in the future.

September 13, 2024

Had an emergency while hauling horses long distance in the Texas heat and this service team was fabulous! More

by aggiedvm97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Town East Ford responded

Thank you for sharing your experience! We’re delighted to hear that our service team was able to assist you effectively during your emergency. We understand how stressful such situations can be, especially in the Texas heat, and we’re glad we could provide the support you needed. If there’s anything else we can do for you, please don’t hesitate to reach out. Safe travels and best wishes!

September 13, 2024

Nice clean and convenient place to get my vehicles worked on when they need it. More

by DAMNITAARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re glad to hear that you find our facility clean and convenient for your vehicle service needs. Maintaining a welcoming environment is important to us, and we appreciate your recognition. If you need any further assistance or have additional questions, please don’t hesitate to reach out. We look forward to seeing you again!

September 12, 2024

GREAT CUSTOMER SERVICE! ! THEY REALLY WAS CONCERNED & MADE SURE I WALKED AWAY HAPPY! THEY KEPT CHECKING ON ME & INFORMING ME OF WHATS GOING ON.. THANK YOU TOWNEAST FOR More

by JAMESSCOGGINS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Town East Ford responded

Thank you for your fantastic feedback! We're delighted to hear that our service team provided you with excellent care and kept you informed throughout the process. Your satisfaction is our top priority, and it’s great to know that we were able to meet your expectations. If you need anything else or have more feedback to share, please feel free to reach out. Thanks for choosing Town East Ford!

September 12, 2024

They are very friendly and kind I really appreciate it and thank you for your service. More

by ramartinez290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We appreciate your gratitude and are here to assist you whenever you need. Thank you for choosing us and for your support!

September 12, 2024

Terri and the staff were very friendly and professional. I was in and out in no time. More

by mstason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Town East Ford responded

Thank you for your feedback! We’re delighted to hear that Terri and the team provided you with a friendly and efficient experience. If you need anything else, feel free to reach out. We look forward to serving you again!

September 12, 2024

I brought my 2013 Ford Escape in for routine maintenance. Madison was great and helpful. More

by connie teeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Moynahan
Report | Print
Sep 13, 2024 -

Town East Ford responded

Thank you for sharing your experience! We’re glad to hear that Madison provided great and helpful service during your routine maintenance. If you need anything further or have any questions, don't hesitate to reach out. We look forward to seeing you again!

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