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468 Reviews of Town East Ford - Service Center
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March 28, 2024
Picking up the part was a good experience. Terry was very helpful. Getting the part requested was some what frustrating Terry was very helpful. Getting the part requested was some what frustrating More
by MIKEL.STO
March 28, 2024
They always take care of you at this dealership! I love coming here!!! Highly recommend Ford. I love coming here!!! Highly recommend Ford. More
by lukelarue55
Verified CustomerEmployees Worked With
Other Employees :
Brian Hillmann, Jonathan Detten, Andon Hollaman, David Arias, Payton Courtney
March 27, 2024
Went in for a simple oil change and tire ration since it was included in my used vehicle purchase. They then tried to sell me on over $2k of “needed” recommended stuff like injector cleaning but the worst w was included in my used vehicle purchase. They then tried to sell me on over $2k of “needed” recommended stuff like injector cleaning but the worst was they said I needed a new set of 4 tires. They said they were measured at 4/32 inches. The next morning I went to my truck and one of my tires was flat so I took it to a tire store to have the flat repaired and asked about the tread wear. They showed me the tool right as they took the reading and they were more than fine. They showed well above the replacement range and it was 7/32 and 8/32 inch depth depending on the tire. So either the their “technicians” no nothing about vehicles or they tried to pull the whole over the eyes of me. Glad I knew they were wrong from the beginning and didn’t take any of their “needed” maintenance. They also put my oil change sticker as 5w-20 oil but the paperwork says 5w-30 so who know what they even put in the engine. More
by Rangersfan44
Employees Worked With
Austin Blumer
March 26, 2024
They didn't treat me like the good customer I've been for several years. Car in there for over 2 weeks. Didn't wash or take paper out when returned. several years. Car in there for over 2 weeks. Didn't wash or take paper out when returned. More
by TURBANTKE1
Employees Worked With
David McDonough.
March 26, 2024
took 3 hours to purchase my lease end truck. 2 hours for service center. way too much time. 2 hours for service center. way too much time. More
by W_SGARD703
Employees Worked With
March 25, 2024
Honestly I always have a good time there as crazy as it sounds. We love talking to Cody in Sales and David has been great to work with in service. sounds. We love talking to Cody in Sales and David has been great to work with in service. More
by ALLISONRBLACKBURN
Employees Worked With
David McDonough
March 23, 2024
Erica Very professional, respectful and had good knowledge of the Ford trucks Her estimate for services and the time were spot on Very satisfied knowledge of the Ford trucks Her estimate for services and the time were spot on Very satisfied More
by E_SPOLAR
Employees Worked With
Erica
