Town East Ford - Service Center

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had a great experience, especially during your first maintenance service. It's important to us that new customers feel welcome and informed. We appreciate you recognizing our helpful technician! Great communication is key to building trust, and it sounds like they did a fantastic job explaining the process and guiding you through your service. Thanks again for choosing Town East Ford. We look forward to seeing you again for your next service needs and making sure it's another great experience!

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that your service experience at Town East Ford went great. It's important to us that our customers are kept informed and that we can accommodate their requests whenever possible. Alberto sounds like a valuable asset to our team! His commitment to clear communication and accommodation is much appreciated. We'll be sure to share your kind words with him – he'll be delighted to know how much you appreciate his efforts. Thanks again for choosing Town East Ford! We look forward to seeing you again for your next service needs and ensuring another great experience with Alberto's assistance.

Town East Ford responded

We're delighted to hear you had a good, fast, and friendly experience at Town East Ford! We strive to provide efficient service with a kind touch, so your feedback is very rewarding.

Town East Ford responded

Thank you for choosing Town East Ford for your service needs! We're delighted to hear that Crista was very helpful and that the entire service experience exceeded your expectations. Getting your vehicle back quicker than anticipated is always a bonus! We appreciate you mentioning that everyone was on time and performed the work as promised. We'll be sure to pass on your kind words to Crista.

Town East Ford responded

Thank you for letting us know about your experience at Town East Ford! We take pride in providing timely service while maintaining high quality, so your feedback is very rewarding. It sounds like you've consistently had quick and dependable service here.

Town East Ford responded

We're thrilled to hear you had a great service experience at Town East Ford! No issues and a desire to return are exactly what we strive for.

Town East Ford responded

We're delighted to hear you had a great experience at Town East Ford! It sounds like Erica, your service advisor, went the extra mile to ensure everything went smoothly. Keeping you updated throughout the process is important to us, and we're happy Erica exceeded your expectations. Thank you for mentioning her by name – we'll be sure to pass on your kind words!

Town East Ford responded

We're thrilled to hear you had an excellent service experience at Town East Ford! Friendly and helpful employees are what we strive for, and getting your car back sooner than expected is always a bonus. This feedback lets us know we're on the right track.

Town East Ford responded

Wow, this sounds like a fantastic experience at Town East Ford! We're thrilled to hear that David exceeded your expectations. At Town East Ford, we take pride in our team's expertise, and it sounds like David's knowledge was a valuable asset to you. We especially appreciate you mentioning that David took the extra steps to ensure you received value on this service visit. Going the extra mile for our customers is what sets our team apart. We'll be sure to pass your kind words along to David – he'll be delighted to know his efforts made such a positive impact on your experience. Thank you for choosing Town East Ford! Please don't hesitate to request David by name for your next service appointment! We look forward to seeing you again.

Town East Ford responded

Thank you for the 5-star review! We're thrilled to hear that you had a good service experience. At Town East Ford, we believe in clear communication with our customers. We appreciate you mentioning that our team kept you informed about the situation with your truck, explained the costs involved, and addressed any other factors thoroughly. Our goal is to ensure you understand the service your vehicle needs and feel confident in the work we perform. We're happy to hear our team achieved that for you! Thank you for choosing Town East Ford! Please don't hesitate to schedule your next service appointment online or by phone – we look forward to seeing you again.