Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Town East Ford - Service Center

Mesquite, TX

4.6
474 Reviews
Call Service Center (972) 584-9140

474 Reviews of Town East Ford - Service Center

Sort by
August 29, 2024

Great service! I was able to get in and a rep greeted me. I was informed about the status of my vehicle in a timely manner. The work looked great! More

by KNIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re delighted to hear that you received great service, were greeted promptly, and kept informed about the status of your vehicle. It’s wonderful to know that you’re pleased with the work done. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again!

August 29, 2024

Good quick service. Representative was very friendly and polite. Seemed very competent about what he was doing and saying. More

by DCWILLTRUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Town East Ford responded

Thank you for your feedback! We’re pleased to hear that you experienced good, quick service and found our representative friendly, polite, and knowledgeable. We strive to provide excellent service and it’s great to know we met your expectations. If you need any further assistance, please feel free to reach out. We look forward to serving you again!

August 29, 2024

It's was a fast service. I was very happy about that. Edgar was very nice More

by belinda_grace19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Sep 03, 2024 -

Town East Ford responded

Thank you for your feedback! We’re glad to hear that you were happy with the fast service and that Edgar provided you with a positive experience. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again!

August 28, 2024

David was very helpful. Fast service and efficient. My car is perfectly running now. Thanks More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure about his last name but his name was david
Report | Print
Aug 29, 2024 -

Town East Ford responded

Thank you for your positive review! We're glad to hear that David provided you with excellent service. Our goal is to ensure your car is running smoothly and efficiently. We appreciate your business.

August 28, 2024

Helped me through the process and always take care of my tires when bringing it in. Jim and Christa are all five stars in my books!! More

by ANTHONY.GUTIERREZ2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim and Christa in the service section
Report | Print
Aug 29, 2024 -

Town East Ford responded

Thank you for your positive review! We're delighted to hear that Jim and Christa provided you with excellent service and took care of your tires. Your satisfaction is our top priority, and we appreciate your business.

August 27, 2024

Service good as usual ,service personnel try their best to get you out quick as possible.waiting room is always clean and coffee is brewing. More

by BOTTOMBOYS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re glad to hear that our team consistently provides good service and that you appreciate our clean waiting room and coffee. We look forward to serving you again in the future!

August 27, 2024

Krista was very helpful and I appreciate the hard work. Good job. I’ll be back More

by Bfodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krista
Report | Print
Aug 28, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're glad Krista was able to help and that you appreciated her hard work. We look forward to seeing you again. If you need anything else in the meantime, just let us know!

August 26, 2024

My technical advisor was Jim Artrip. Exceptional customer service was provided by him and the service department. My 2018 Ford Focus has never been serviced anywhere else due to the gre More

by gitorres1423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Artrip
Report | Print
Aug 28, 2024 -

Town East Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Jim and our service department provided exceptional customer service. It's wonderful to know that we've earned your trust with your 2018 Ford Focus. If you need anything else or have further questions, feel free to reach out!

August 25, 2024

Crista is a Manager extraordinaire. ..In all 3 circumstances involving 3 Vehicles she got it ALL Done. More

by CHUCKGOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Service Manager
Report | Print
Aug 28, 2024 -

Town East Ford responded

Thank you for the fantastic review! We’re thrilled to hear that Crista was able to handle all your needs across multiple vehicles. Her dedication and efficiency truly make a difference, and we’re glad you had such a positive experience. If you need anything else, please don’t hesitate to reach out. We appreciate your support!

August 25, 2024

Great service from my serv advisor all the time my truck was there that is all I have to say More

by Steve.Juarez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reeves was my advisor
Report | Print
Aug 28, 2024 -

Town East Ford responded

Thank you for your feedback! We're delighted to hear that you've consistently received great service from your service advisor. If you ever need anything else or have more feedback, don’t hesitate to reach out. We look forward to serving you again!

1
...
10
11
12
...
48