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Town East Ford - Service Center

Mesquite, TX

4.6
474 Reviews
Call Service Center (972) 584-9140

474 Reviews of Town East Ford - Service Center

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November 05, 2024

It was a very fast and friendly service thanks,will recommend it to my friends More

by Deniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 06, 2024 -

Town East Ford responded

Thank you for the kind words! We're thrilled to hear that you had a fast and friendly experience with us. We appreciate your recommendation and look forward to serving you and your friends in the future!

October 07, 2024

Service advisor was a great communicator and keep me informed. Over all great experience this time More

by JMW623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're thrilled to hear that your service advisor kept you well-informed and that you had a great experience. Communication is key, and we’re glad it made a difference for you. If you need any further assistance or have questions in the future, don’t hesitate to reach out. We look forward to serving you again!

October 05, 2024

They are always professional and timely. They keep a personal relationship with their regular clients like myself. More

by billy.titus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chista
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Oct 09, 2024 -

Town East Ford responded

Thank you so much for your kind words! We’re delighted to hear that our professionalism and timely service have consistently met your expectations. Building personal relationships with valued customers like you is something we take great pride in, and we’re thrilled to know you feel the same. We look forward to continuing to provide you with excellent service during every visit!

October 05, 2024

I went there to get the door lock replaced and you did a good job and provided a ride for me back home and delivered my car. Thank you for your great service. More

by Ayman El-Qasem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Oct 09, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service team and that we could assist you with the door lock replacement. Providing convenient transportation is just one way we strive to make our customers' lives easier. If you need anything else in the future, please don't hesitate to reach out. We appreciate your kind words!

October 04, 2024

Jim is Great treats you Good and explain s everything about what you car needs.Will return to see Jim again. More

by hemartinez1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim A.
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Oct 08, 2024 -

Town East Ford responded

Thank you for your kind words! We're so glad to hear that Jim provided you with excellent service and clearly explained your car's needs. We appreciate your trust and look forward to seeing you again soon!

October 04, 2024

Madison was very kind and helpful with the service on my truck. I will definitely return. More

by CHARLOTTEDELEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Town East Ford responded

Thank you for your feedback! We're thrilled to hear that Madison provided you with excellent service on your truck. It's always great to know when our team makes a positive impact, and we’re glad to hear you’ll be returning. We look forward to welcoming you back for your next visit! If you ever need anything in the meantime, don’t hesitate to reach out. Safe travels!

October 03, 2024

The work was done in a timely manner and the service personnel were very knowledgeable and courteous. More

by evergreenacreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re glad to hear that our team provided timely service and that you found them knowledgeable and courteous. Your satisfaction is our priority, and we look forward to serving you again in the future!

October 03, 2024

Great customer service super fast and easy were able to find a solution to my issue More

by Johan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Delira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crista
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Oct 04, 2024 -

Town East Ford responded

Thank you for your fantastic review! We're delighted to hear that you experienced great customer service and that we could quickly find a solution to your issue. Our team is always here to help, and we look forward to serving you again in the future!

October 03, 2024

David McDonough was very helpful. He noticed that I was somewhat disabled and opened doors for me and moved my car as close to the door as he could get it when my car was ready so I w More

by MANUELARCHBOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McDonough, Edger
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Oct 04, 2024 -

Town East Ford responded

Thank you so much for your kind words! We’re delighted to hear that David went above and beyond to make your experience comfortable and informative. His dedication to providing exceptional service is truly commendable. We appreciate your trust in us and look forward to assisting you again!

October 03, 2024

Jim is always fantastic and gets the job done! The entire teams works to get you in and Jim always communicates updates on your service! Never left wondering and always leaving satisfied. More

by p.chap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Artrip
Report | Print
Oct 04, 2024 -

Town East Ford responded

Thank you for your fantastic review! We're thrilled to hear that Jim and the team consistently provide you with great service and clear communication. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to seeing you again soon!

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