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Town East Ford

Mesquite, TX

4.7
2,966 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for ...
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,966 reviews

March 16, 2025

Jason was an absolute pleasure to work with. He has a very mature and confident approach. More

by mpkruse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Town East Ford responded

Thank you for your kind feedback! We're so happy to hear that working with Jason was a great experience. His mature and confident approach sounds like it made a real difference in your time with us. We truly appreciate your comments and look forward to assisting you again in the future!

March 15, 2025

5 vehicles from Jermaine I think it sums it up! The best customer service recommend! More

by ivanorta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Town East Ford responded

Thank you for your incredible feedback! We're thrilled to hear that Jermaine has been able to provide you with the best customer service across five vehicle purchases. We truly appreciate your loyalty and recommendation. We look forward to serving you again in the future!

March 14, 2025

Nice people, we were able to work to get a deal that fit our budget. Wylie Nelson was our salesman and he was awesome. He didn’t act like the stereotypical pushy sales reps you expect and that greatly enhan More

by paytonlwendt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that Wylie Nelson provided such a positive and helpful experience. His approach to sales is something we truly value, and it's great to know that it made a difference for you. We appreciate your recommendation and look forward to assisting you again in the future!

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March 13, 2025

Farle and Dallas were so helpful when I brought my son into Towneast Ford. I’ve bought 3 vehicles from them personally and have always had a great experience, so of course when my son was ready to buy we More

by Shannond0922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Town East Ford responded

Thank you for your wonderful review! We are thrilled to hear that Farle and Dallas provided exceptional service during your visit. It's great to know that you have had a positive experience with us in the past and that your son found the perfect car at an affordable price. We appreciate your recommendation and look forward to serving you and your family again in the future.

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March 12, 2025

helped out fantastic and was easy in and out getting the car thanks to wylie nelson More

by alex sabala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Town East Ford responded

Thank you for your kind words about Wylie Nelson! We are thrilled to hear that your experience was fantastic and that you found the process easy. We strive to provide excellent service and appreciate your feedback.

March 11, 2025

I contacted Town East Ford about a Ford Maverick Truck, VIN 3FTTW8H3XRRB19762, with a website advertised price as follows: MSRP $30,225; Dealer Discount -$4,716; Town East Price $25,509. After speaking wit More

by Fred
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Diana Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Springer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Town East Ford responded

We appreciate your feedback regarding your experience. We understand your frustration with the discrepancies in pricing and the difficulty in communication. Your concerns are important to us, and we would like to address them further. Please reach out to Lance Smith at jsmith02@vtaig.com at your earliest convenience.

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March 10, 2025

They were extremely helpful finding me a brand new car I could easily afford with some amazing deals and great customer service! Will recommend to anyone and everyone, thank you! More

by Grace FontanezFrias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Woolever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy
Mar 11, 2025 -

Town East Ford responded

Thank you for your fantastic review! We're so glad to hear that our team was able to help you find a brand new car within your budget and provide great customer service. We truly appreciate your recommendation and look forward to assisting you and anyone you refer in the future!

March 09, 2025

Diana was the most knowledgeable sales person I have ever dealt with. She knew the 2025 Ford F150 inside and out and was able to answer all of my questions. She also answered those that I did not think about More

by Rrotan32
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diana Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gamaliel Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Town East Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that Diana provided you with such an informative and thorough experience. It’s great to know she was able to answer all your questions and even anticipate ones you hadn’t thought of. We truly appreciate your feedback and are so glad you had such a positive experience! If you need anything else, don't hesitate to reach out.

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March 06, 2025

Wylie was great sales rep from the time we entered the parking lot the vehicle I wanted to test drive was parked out front waiting for me, went the extra mile to make sure I was approved and easy process! More

by Dee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Town East Ford responded

Thank you for your kind words about Wylie! We're thrilled to hear that he provided you with excellent service from the moment you arrived and made the process easy for you. Your satisfaction is our priority, and we appreciate your feedback.

March 06, 2025

We had an amazing experience working with Wylie! From the moment we got here, he was incredibly nice, patient, and helpful. He took the time to understand what we were looking for and made sure we f More

by Emily G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Durm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Town East Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience with Wylie. His dedication to understanding your needs and providing a smooth, stress-free process is exactly what we strive for. We appreciate your recommendation and look forward to serving you again in the future!

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