Town East Ford

It was a great experience. They really took care of me. I appreciate them. Thank you for your service. They really took care of me. I appreciate them. Thank you for your service. More

They gave me a deal I cannot refuse, Blake saved my energy and time.appreciate their time energy and time.appreciate their time More

The sales team will work with you to get you the best deal, I am glad I stopped by to get my new ford bronco. Kudos to town east ford. deal, I am glad I stopped by to get my new ford bronco. Kudos to town east ford. More

Great experience and other than the wait our sales person, Blake was outstanding! We will be back for further car purchases person, Blake was outstanding! We will be back for further car purchases More

They got me in the truck I wanted and I felt good with the deal that was made. the deal that was made. More

Blake was fantastic to work with, although we had a few hiccups with the vehicles he went out of his way and beyond the scope of his job to get everything right for us and we couldn't appreciate more. Blak hiccups with the vehicles he went out of his way and beyond the scope of his job to get everything right for us and we couldn't appreciate more. Blake is your guy if you need someone who really puts the customer first. More

Very pleased with my purchase of a 2022 Ford Tranist. Blake Smithers helped me, he was very nice, easy to talk to, and never felt pressured. Will definitely be contacting them again on my next purchase! Blake Smithers helped me, he was very nice, easy to talk to, and never felt pressured. Will definitely be contacting them again on my next purchase! Thanks! More

We have bought numerous vehicles for our business by finding them online and making the purchase over the phone, then going to pick up the vehicle. This one started the same as others by receiving and finding them online and making the purchase over the phone, then going to pick up the vehicle. This one started the same as others by receiving and approving a deal sheet, but then management said you have to physically come in TODAY in order to get this deal. We said we'll just do Docusign and purchase now (we've done this with most of our vehicle purchases, not to mention multi-million dollar contracts for our business). They said we don't do Docusign - too fraught with fraud - key word for "if we can't get you in the dealership, how are we going to change the deal?". I told them if I was going to drive two hours just to sign the papers, I wanted all paperwork prepared beforehand so I could just walk in, sign and leave with the vehicle. I should have known when they started slow-playing me on information, but I trusted they would be like other dealerships we've worked with over the years. I agreed to leave and start driving if they would call me quickly with the financing terms. We just bought two 2024 Expedition Max vehicles last month from another dealership and received favorable rates and treatment. Despite multiple calls back to the dealership as I drove the 2 hours, they always had a reason not to give me the rates. Salesman worked as hard as he could for us and bent over backwards, but management/financing stalled. When I finally got within 10 minutes of being there, I was able to get financing on the phone and they gave me an exorbitant rate. I told them since I was already almost there I would come on in. Called another dealer friend that told me the dealer has latitude to bump the rate up to 2 points to make more from the financing end and it sounds like that's what they were doing. Got there and had to sit and wait for 15 minutes to talk to any management/finance - said they could get me out in less than 2 hours! I told them we don't even have a deal because of rates. After every short conversation, they would walk away and I wouldn't hear from them for 10-15 minutes. Finally, I told them if this is the way they treat their customers - having them drive 2 hours in order for them to gain leverage - they would not be receiving a good review from me. That must have been the "magic word" because everyone disappeared into their huddle again. When I approached their huddle, Matt DeAnda (I'm assuming he's the manager - I hadn't talked to him before that point) turned and bluntly said "we won't be selling you a truck today. You said you were going to give us a bad review". So instead of selling a truck and getting a bad review, they just get the bad review. More

Slaes & business mgrs delivered more than was promised. Sales man was extremely knowledgeable and professional. Sales man was extremely knowledgeable and professional. More

All I can say is that CRAIG is the MAN! !! I purchased a vehicle, and after I left, it started having transmission issues…Craig wasted no time in trying to get the vehicle repaired…But the v !! I purchased a vehicle, and after I left, it started having transmission issues…Craig wasted no time in trying to get the vehicle repaired…But the vehicle just didn’t sit well with me anymore…CRAIG made SURE that I was 100% satisfied, and in doing so…He allowed for me to give the vehicle back in exchange for something else!!! Dallas was also apart of the journey! He did a great job in making sure that I found the car that best fit my needs! I am thankful for people like CRAIG that have the desire to work for the customers! Please don’t hesitate to stop by and let him earn your business!!! More