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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,883 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,883 reviews

May 16, 2024

Good deal thanks to Blake and Juan. I'll do it again in 15 years. More

by bsolutions69
Recommend Dealer
Yes
Employees Worked With
Juan Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Town East Ford responded

Thank you for the fantastic review and for choosing Town East Ford! We're thrilled to hear that Blake and Juan helped you find a great deal on your new vehicle. We appreciate your business and look forward to serving you again whenever you're ready for your next adventure! Congratulations on your new car, and thanks again for choosing Town East Ford!

May 15, 2024

Great service the technician was really helpful explaining the process and guiding me through the process on my first maintenance service. More

by ARCOSCARLOSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
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May 16, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had a great experience, especially during your first maintenance service. It's important to us that new customers feel welcome and informed. We appreciate you recognizing our helpful technician! Great communication is key to building trust, and it sounds like they did a fantastic job explaining the process and guiding you through your service. Thanks again for choosing Town East Ford. We look forward to seeing you again for your next service needs and making sure it's another great experience!

May 15, 2024

The service went great! Alberto kept me up to date with what was going on and also accommodated to my requests. More

by B.B95017739
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto
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May 16, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that your service experience at Town East Ford went great. It's important to us that our customers are kept informed and that we can accommodate their requests whenever possible. Alberto sounds like a valuable asset to our team! His commitment to clear communication and accommodation is much appreciated. We'll be sure to share your kind words with him – he'll be delighted to know how much you appreciate his efforts. Thanks again for choosing Town East Ford! We look forward to seeing you again for your next service needs and ensuring another great experience with Alberto's assistance.

May 14, 2024

Luis Sandoval, my sales rep, was great. He is very personable and knowledgeable. He exceeded expectations. More

by srclay4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Sandoval, Matt DeAnda
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May 14, 2024

Good and fast service , very kind employees definitely recommend to everyone else ans family members as well. More

by beltranmoris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Town East Ford responded

We're delighted to hear you had a good, fast, and friendly experience at Town East Ford! We strive to provide efficient service with a kind touch, so your feedback is very rewarding.

May 14, 2024

Crista was very helpful. Everyone was on time performed as they said they would. Vehicles back much quicker than I anticipated. Thank you. More

by PROCHESTER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Town East Ford responded

Thank you for choosing Town East Ford for your service needs! We're delighted to hear that Crista was very helpful and that the entire service experience exceeded your expectations. Getting your vehicle back quicker than anticipated is always a bonus! We appreciate you mentioning that everyone was on time and performed the work as promised. We'll be sure to pass on your kind words to Crista.

May 14, 2024

Service is timely always. Can depend on a quick but quality turnaround every time I've been. More

by mylissagore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 15, 2024 -

Town East Ford responded

Thank you for letting us know about your experience at Town East Ford! We take pride in providing timely service while maintaining high quality, so your feedback is very rewarding. It sounds like you've consistently had quick and dependable service here.

May 14, 2024

The service was great! No issues whatsoever. I will definitely be back in the future. More

by JUSTINMILLER442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Town East Ford responded

We're thrilled to hear you had a great service experience at Town East Ford! No issues and a desire to return are exactly what we strive for.

May 14, 2024

I was a great experience with my service advisor Erica. She was amazing with making sure everything went well and kept me updated thru out the process. More

by Gravey080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor- Erica
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May 15, 2024 -

Town East Ford responded

We're delighted to hear you had a great experience at Town East Ford! It sounds like Erica, your service advisor, went the extra mile to ensure everything went smoothly. Keeping you updated throughout the process is important to us, and we're happy Erica exceeded your expectations. Thank you for mentioning her by name – we'll be sure to pass on your kind words!

May 14, 2024

Excellent service, very friendly and helpful employees. My car was ready to be picked up sooner than expected. More

by Staceythomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christa & Kaitlyn Hancock
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May 15, 2024 -

Town East Ford responded

We're thrilled to hear you had an excellent service experience at Town East Ford! Friendly and helpful employees are what we strive for, and getting your car back sooner than expected is always a bonus. This feedback lets us know we're on the right track.

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