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Town East Ford

Mesquite, TX

4.7
2,740 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,740 reviews

July 18, 2016

New Ford Escape Owner My previous experience with Town East Ford was less than favorable. so I was kind of leery coming in. This time around, the moment I drove on the lot More

by pjenni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Toles, Brad Collins, Osay Jones, David Terry
Jul 18, 2016 -

Town East Ford responded

It seems like we have shown once again that even though we may have had a small issue in the past we are getting better every day. So glad you gave us another chance to show you how we can get it right. Thank you again for the kind words.

July 17, 2016

you guys rock! You guys were professional and patient. You got me in the price range i requested and I am grateful for that. You also had a variety of colors Than More

by jljohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozay Jones, Trey Moody, Thomas O'Doherty
Jul 18, 2016 -

Town East Ford responded

I have to agree with you that Trey and Thomas do rock! We try to keep a great selection of vehicles here all the time. We thank you for the kind words.

July 17, 2016

New F350 Owner Great experience. Matt did a great job. I spoke with Matt and Tara from an internet search and after several calls and emails I was finally able to ge More

by Unhappy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bouchillon
Jul 18, 2016 -

Town East Ford responded

I am a little unsure about your name here. Sounds like we did the right thing here and I am hoping it was before you found us. Let me know if there is any issue at all. Kevin Miner 972-682-1265

Jul 19, 2016 -

Unhappy Customer responded

My bad. I could not figure out how to change it from "Un Happy customer"

Jul 20, 2016 -

Town East Ford responded

No worries, all this technology can just give me fits sometimes. We thank you for your business and kind words.

July 16, 2016

Epitome of shay Worked with "Gabe" Flores. So shady I walked away. He doesn't operate with any integrity. Went straight to Carmax. Unfortunate as I don't think it' More

by Erlich
Recommend Dealer
No
Employees Worked With
Gabriel Flores
Jul 18, 2016 -

Town East Ford responded

Please give me a call I would like to know more. Gabe has not been employed here is quite a while now. Kevin Miner 972-682-1265

Jul 20, 2016 -

Town East Ford responded

Sorry to hear that things were not good for you when you were here. Gabe is no longer working here. Please accept my sincere apology for not getting it right. If you would be so kind as to give me a call and share some of what happened I would be thankful. Kevin Miner 972-682-1265

July 11, 2016

Best truck buying experience thus far Greatest custoner service and truck buying experience ever. Gary Gore was the best to deal with and took outstanding care of us. Recommend Town East More

by Brent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Moody, Gary Gore
Jul 18, 2016 -

Town East Ford responded

Thank you for the kind words Brent. So glad we could make it happen and take great care of you!

July 08, 2016

Excellent Service Advisor I recently took my car to the Town East Ford Service Department and had the pleasure of working with Lance Harris as my Service Advisor. He made sure More

by Luann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Harris
Jul 18, 2016 -

Town East Ford responded

Thanks Luann, Lance is just one of many in our service department that takes great care of everyone he comes in contact with. Thanks for taking the time to share.

July 03, 2016

Excellent customer service!! Great service! Nice friendly sales associates ready to assist you. I got to work with Juan Guerrero, who made buying a car easy and fun. Didn't hassle More

by Jackiereyes93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Amaya
Jul 07, 2016 -

Town East Ford responded

Thanks Jackie, you are so kind to take the time to share your experience. If we can ever help in any way we are just a phone call away.

July 03, 2016

Conscientious Customer Service When getting an oil change and coolant line checked on my Mustang, Lance in the Service Department was exceptionally considerate of my comfort while I More

by Shelley Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Poe and Lance
Jul 07, 2016 -

Town East Ford responded

So glad to see these kind words Shelley, we appreciate your business.

July 03, 2016

Superior customer service Farle Lutian is our Sales Consultant!! He was superior in assisting us in purchasing our vehicle! Alex helped Farle, and he was awesome too!! More

by MLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Jul 07, 2016 -

Town East Ford responded

Thank you for the great review and kind words.

June 26, 2016

Service Dept I really do like working with Paul in the service dept. Paul always has a smile on his face and treats me like a real person. If anything changes whi More

by hermansix pack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL SAMRA
Jul 07, 2016 -

Town East Ford responded

Glad to hear your were well taken care of by Paul! he is one of our great additions here at Town east Ford. Thank you for sharing!

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