Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
3,086 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership
View Awards

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

Directions

By Type

Showing 3,086 reviews

October 03, 2025

We had a great experience with Wylie. He is very easy to work with. He was able to help my nephew get his first car! More

by sylivestermitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Town East Ford responded

Your positive experience means so much to us at Town East Ford. We are thrilled to hear that you had such a wonderful experience working with our team member. It sounds like he made the car buying process smooth and enjoyable for both you and your nephew. Helping someone find their very first vehicle is always special, and we are honored to have been part of this exciting milestone. We truly value customers like you who take the time to share their positive experiences, and we look forward to serving you and your family again in the future.

October 02, 2025

Wylie and Ford was great! Super easy to navigate purchasing a car. I especially appreciated not feeling pressured to buy. The paperwork was pretty fast and I walked away wit More

by monicawurster
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Town East Ford responded

Thank you immensely for sharing your wonderful experience with us! We're thrilled to hear that your car purchasing process was smooth and straightforward. It means so much to know that you felt comfortable throughout your visit without any pressure, and that our team was able to handle your paperwork efficiently. We're delighted that you drove away feeling confident about both your new vehicle and the value you received. Your positive feedback truly brightens our day and motivates us to continue providing exceptional service to all our customers.

October 01, 2025

Very helpful getting u in the car/truck of ur choice. They get u in and out as quick as possible More

by Drochell1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2025 -

Town East Ford responded

We greatly appreciate your positive feedback about our team's helpfulness in finding the right vehicle for you. It's wonderful to hear that we were able to assist you in selecting the car or truck that best met your needs. We take pride in making the process as efficient as possible while ensuring you have a smooth experience from start to finish. Your kind words about our quick service mean a lot to our team, and we're thrilled that we could provide you with excellent assistance during your visit.

October 01, 2025

Everyone at the dealership seemed like they were having a lot of fun. Rafael was more than attentive and bent over backwards to make sure that I got everything I wanted in my vehicle with little fuss. Hannah More

by tbazar80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

Town East Ford responded

Thank you for taking the time to share your wonderful experience with us. We are delighted that our team created such a positive atmosphere and that you felt everyone was genuinely enjoying their work. It sounds like Rafael went above and beyond to ensure you received exactly what you were looking for in your vehicle without any unnecessary complications. We are also thrilled that Hannah was able to work with you to create the perfect financial arrangement for your needs. Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience with others who may be searching for their next vehicle. We look forward to serving you again in the future.

September 30, 2025

Farle was great! He explained everything thoroughly and listened to my budget/pricing concerns. He made my purchase experience a great one! I will recommend Town East More

by Brittany.bronner9376
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat
Report | Print
Sep 30, 2025 -

Town East Ford responded

Thank you immensely for sharing your wonderful experience with us! We are thrilled to hear that your purchase experience was exceptional and that our team member took the time to thoroughly explain everything while being attentive to your budget considerations. It sounds like you received the personalized attention that makes all the difference when making such an important decision. We understand that switching from one brand to another is a significant choice, and we are delighted that your experience with the Bronco has exceeded your expectations. Your satisfaction and happiness with your new vehicle means everything to us. Your recommendation of Town East Ford to others truly warms our hearts. We work hard every day to provide outstanding service, and feedback like yours reminds us why we love what we do. We are grateful for customers like you who take the time to share their positive experiences.

September 30, 2025

Perhaps I'm just not a Dealer kind of person. I find the whole process irritating and far too lengthy. Shouldn't really take hours and shuffling around from one department to another to get a car More

by Lokrobster42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2025 -

Town East Ford responded

We value your input and understand your frustration. We recognize that spending hours to purchase a vehicle can feel overwhelming and inefficient. We are sorry to hear that you feel this way about the dealership process, and we appreciate you taking the time to share your honest feedback. Your perspective helps us recognize areas where we can work to improve our customer experience. To discuss your experience further, please contact Lance Smith at jsmith02@vtaig.com.

Oct 01, 2025 -

Lokrobster42 responded

Appreciated! I don't especially want to talk about it, unless it's to recoup the $25 I paid for your license plate frame. ;) I should clarify that my experience was not overwhelming in the least, like just more annoying. The wife is still complaining about the $2,100 reconditioning fee, but I've convinced her that it could have been worse.

September 29, 2025

Very respectful and professional young man, I know he is in sales, but has a great future in finance. More

by Jacobbrown2529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Town East Ford responded

We sincerely value your kind words about our team member's respectful and professional approach. It's wonderful to hear that you recognized his potential in both sales and finance. Your feedback about his professionalism means a great deal to us at Town East Ford, and we're proud to have team members who make such positive impressions on our customers. Thank you for taking the time to share your experience with us.

September 28, 2025

Wylie is a cool guy. I had the absolute pleasure of working with him. From the moment we walked in, he was welcoming, patient, and genuinely interested in helping us find More

by hgarrix1512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Town East Ford responded

Thank you immensely for taking the time to share your wonderful experience with us. It sounds like you had an exceptional visit from the moment you walked through our doors. We're thrilled to hear that your experience was so positive and that you felt genuinely cared for throughout the process. Having someone who is welcoming and patient while helping you find the perfect vehicle makes all the difference. Your recommendation means the world to us at Town East Ford, and we're so glad we could exceed your expectations. We truly appreciate customers like you who take the time to share their positive experiences.

September 27, 2025

Really good customer service I highly recommend good price and nice people they would work with you More

by ncruz.7911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Town East Ford responded

We are honored to receive your wonderful feedback about your experience. Your kind words about our customer service mean so much to our team. We take great pride in working closely with our customers and offering competitive pricing while maintaining a welcoming environment. It brings us joy to know that you found our staff helpful and accommodating throughout your visit. We truly appreciate customers like you who take the time to share their positive experiences and recommend us to others.

September 24, 2025

Thank you so much Juany Barrientos for your service. You’re amazing. I’m very happy with my new. car Ford Escape 2025 thank you again for your help. And your great service. More

by Marthamartinez266
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juany Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

Town East Ford responded

We are delighted to hear about your wonderful experience with your new Ford Escape! Your happiness with your vehicle purchase means the world to us at Town East Ford. We're thrilled that you received such exceptional assistance throughout the process and that our team member provided you with outstanding service. Thank you for taking the time to share your positive experience - it truly brightens our day to know that we helped make your car buying journey a great one.

1
2
3
...
309