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Town East Ford

Mesquite, TX

4.8
2,505 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,505 reviews

June 17, 2022

Great customer service! Met me at the door before I could walk in! Definitely a big plus for me! More

by Joshrob_2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailee Darby
Jun 21, 2022 -

Town East Ford responded

Thank you for the positive review, enjoy your new vehicle!

June 17, 2022

This is our third purchase. We love Town East and Farle is our favorite salesman. More

by Astacy.phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Town East Ford responded

Thank you for the positive review, we appreciate your loyalty!

June 17, 2022

Very friendly and helpful of the complete transaction for the purchase of our new Ford F-150 Platinum. The sales team was excellent! More

by barbaranyoungblood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Town East Ford responded

Thank you for the positive review, we hope you enjoy your new vehicle!

June 16, 2022

Quick and knowledgeable. I didn't feel like I was being pressured and well taken care of. Truly felt like they were on my side and not just trying to sell me everything they More

by kourtney.flores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Santos, Kian Kargar
Jun 17, 2022 -

Town East Ford responded

Thank you for your positive review!

June 16, 2022

Sales process was painless until the inevitable 2 hour wait to sign documents and leave. You really need to improve the part of the process that begins after the customer agrees to purchase the vehicle. More

by jamesdyaws
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Roybal
Jun 17, 2022 -

Town East Ford responded

James, we hate to hear that you were not 100% satisfied with the speed of our buying process. As a company, we are striving to improve this and would like your feedback to use for future training. At your earliest convenience, please reach out to Jacob Randolph at jrandolph@vtaig.com to discuss this further.

June 16, 2022

Thanks Ranger, Scott and Anuj! Especially Ranger! I could not have done this without him. -Guy! More

by guy.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ranger Oppert, Scott Frankel
Jun 17, 2022 -

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 15, 2022

Pleasant experience, fair deal with friendly personnel. I will definitely return to Town East Ford for my next purchase. Appreciated personal attention from Craig South and Bailee Darby. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailee Darby
Jun 16, 2022 -

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 14, 2022

Thank you Farle for helping my husband and I get in the truck I’ve been waiting for!! More

by lindawilliams9740
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Town East Ford responded

Thank you for your positive feedback!

June 13, 2022

Best customer service compared to any dealership I been to . Appreciate the honest and the direct answers to my questions More

by expogen5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailee Darby
Jun 14, 2022 -

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 13, 2022

best salesman ever, helped out completely with everything. Very nice and helpful. Always positive and willing to work with everything More

by alyssanstarnes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailee Darby
Jun 14, 2022 -

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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