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Towbin Dodge RAM

Henderson, NV

4.8
1,302 Reviews

275 Auto Mall Drive

Henderson, NV

89014

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1,302 Reviews of Towbin Dodge RAM

November 30, 2018

Jose Sandoval...amazing! Dealership wise- outstanding customer service from every department. The fact that everyone treats you like they know you is incredible. Clean and fri More

by Brenda Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sandoval
Dec 03, 2018 -

Towbin Dodge RAM responded

Hi Brenda, Congrats on your new Charger and welcome to the family! We're so happy to see that Jose went above and beyond to make sure you had the best car-buying experience possible. Thanks for choosing us here and we look forward to working together for years to come! Regards, Chris Douglas Customer Care Representative

October 31, 2018

Love My charger Loving my dodge charger! I came in and got my dream car thanks to Sal G. Recommended some family and frienda to him.that also purchased. Ill continue More

by Ldycharger18
Recommend Dealer
Yes
Employees Worked With
Sal Gonzales
Oct 31, 2018 -

Towbin Dodge RAM responded

Congrats on your Charger and welcome to the family! So happy that Sal took great care of you and got you into your dream car. Thanks for this awesome review and we can't wait to work together for years to come. Regards, Chris Douglas Customer Care Representative

October 23, 2018

Great job! Lloyd did a great job finding us the truck we wanted. This is my 4th vehicle purchases at Towbin. Next time I will definitely go thru Lloyd. He did a More

by Howlingbutterfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Hicks
Oct 23, 2018 -

Towbin Dodge RAM responded

We are so happy that Lloyd always goes the extra mile to get you into the perfect vehicle for you every time! Thank you so much for your loyalty to us and we hope to see you soon! Regards, Chris Douglas Customer Care Representative

October 02, 2018

Nice job Sal is great. He helped get me into my new car. I went in one day and left the very same day with a car. They spent hours with me trying to find the r More

by Tmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal
Oct 02, 2018 -

Towbin Dodge RAM responded

Sal is awesome and it's no surprise that he and our team went above and beyond to get you into a new vehicle! Thanks for taking the time to leave this review and enjoy the new ride! Regards, Chris Douglas Customer Care Representative

September 20, 2018

Sales and service highly recommended. Good deals when purchasing your future vehicle. Lloyd is a great salesman. Go there Buy there! You won’t be disapp More

by Topgun2048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez, Lloyd Hicks, Oscar Palma, Lloyd Hicks
Sep 20, 2018 -

Towbin Dodge RAM responded

It's wonderful to see that you were impressed with our sales and service team! Thank you for stopping by and we look forward to working with you again! Regards, Chris Douglas Customer Care Representative

September 08, 2018

Making a choosy customer extremely happy I always dread going to look at cars. All that happens is , how much do you want to spend, what does your credit look like and what color. Not this More

by Msjastevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick in Finance and Benny the is on the team with Dijian, Dijian Snider
Sep 10, 2018 -

Towbin Dodge RAM responded

Wow! Thank you so much for letting us know about your recent visit! We are thrilled to hear about how happy you left our dealership and we are grateful to have you as part of our family. Enjoy your new ride and please feel free to let us know if there is anything we can help you with! Regards, Chris Douglas Customer Care Representative

September 07, 2018

Christina was the best!!! Christina has been a blessing to deal with in terms of my experience with Towbin. She kept me up on everything that was going on with my truck and has More

by Tookie1318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Douglas
Sep 10, 2018 -

Towbin Dodge RAM responded

We are so happy that Christina was able to take care of all of your needs and we are proud to have him on our team! Congrats on your new truck and we look forward to working with you again! Regards, Chris Douglas Customer Care Representative

August 29, 2018

They do everything they can to work with you and your credit I was referred by my neighbor after having a horrible experience with another dealer to Towbin Dodge. And I have to say even though it took a really l More

by laurie9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Joe Petikyan
Aug 30, 2018 -

Towbin Dodge RAM responded

Hi Laurie, It was a pleasure working with you and we're pleased to see our team went above and beyond to get you into the vehicle you deserve. Welcome to the Towbin Dodge Family and should you ever need anything, please don't hesitate to ask. We're here to help. Regards, Chris Douglas Customer Care Representative

August 24, 2018

Continued Appreciation I went back to Towbin Dodge Ram in Henderson, NV because of how they handled the deal last time I needed a new vehicle. Once again again they didnt d More

by JeffHolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sandoval, Shane Follen, Benny Santos
Aug 24, 2018 -

Towbin Dodge RAM responded

Hi Jeff, Thanks for this 5-star review and your loyalty to us here. We're very happy to see Jose did a great job throughout the entire process and you drove home happy. Hope you're enjoying your new vehicle thus far. Regards, Chris Douglas Customer Care Representative

August 22, 2018

Creates more cost to the customer, Bad situation rectified. I'm speculating that the Service Dept is struggling for business. This is the second vehicle I've taken there for repair only for their employees to c More

by Darrell O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kuykendall, Greg Lynch (Svc Manager), Oscar Palma
Aug 28, 2018 -

Darrell O. responded

I am very appreciative to Oscar Palma and Josh Kuykendall for turning this experience back toward a positive path. They've restored my faith that customer satisfaction is still important. My car is once again whole and I am very pleased with today's experience. Unfortunately I still can't give a full 5 stars as it appears Greg Lynch happens to be a weak link in their chain of command. Many, many thanks to the others involved!

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