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Towbin Dodge RAM
Henderson, NV
1,310 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,310 Reviews of Towbin Dodge RAM
April 14, 2019
bill of goods to good service Well, bought a used car from them back in 2008. Not a bad experience. Got the car without a lot of fan fair. Decided to go look at trucks (used). Firs Well, bought a used car from them back in 2008. Not a bad experience. Got the car without a lot of fan fair. Decided to go look at trucks (used). First one I tried, got it back to the dealership and it had an oil leak. Said no to that one. Next one I test drove I liked and decided to purchase it. Was told that the code to unlock the door was in the truck. It has an outside punch key code. The passenger side door lock is missing the whole mechanism. The air conditioning didn't work 😣. I am totally displeased with the service. They refilled the A/C unit with 134A but never found the leak. That's all I got from them. Still no door code, still no passenger side door lock, still a leak somewhere in the A/C system. Don't buy a vehicle from these people. They have totally gone south for costumer service. Well, after I wrote this review I finally got everything fixed. They were a totally different dealership than I had walked into the first, second, and third time. Christina Douglas was outstanding along with Danny the service manager 👍. Fixed the problems in record time. More
by dissatisfied customer
Employees Worked With
Christina Douglas, Cesar Hernandez, Benny Santos
April 06, 2019
..Clean Clear and Positive! From the time I entered the Dealership I was attended to immediately... My questions and concerns were answered.I Found that customer service worked From the time I entered the Dealership I was attended to immediately... My questions and concerns were answered.I Found that customer service worked with me in a way that was comfortable and convenient for me with no hassle..Due to the polite and positive approach I was inclined to inquire further about looking at some vehicles and decided to purchase. I am glad that I DID!!!! More
by QueenEsther!!!
Employees Worked With
Joe in contracts, Lloyd Hicks
April 01, 2019
Chris Douglas made my experience with this dealership better Chris Douglas is an excellent customer service agent for Towbin Dodge. If it wasn't for her stepping in and seeing to it that the items on my truck w Chris Douglas is an excellent customer service agent for Towbin Dodge. If it wasn't for her stepping in and seeing to it that the items on my truck were taken care of, I would have not had a great review for Towbin Dodge. She took care of getting the bedliner scheduled and installed. She was on top of things when it seemed as though I was left waiting. I really appreciate her kindness and consideration handling my needs. I am really grateful that Towbin Dodge has such a magnificent customer service agent! She is to be commended! More
by LisaB123
Employees Worked With
Christina Douglas
April 01, 2019
Regular maintenance Took my truck in for its 6 month maintenance. I had a very good experience working with Andrae. He was very polite and courteous, thank you andrae f Took my truck in for its 6 month maintenance. I had a very good experience working with Andrae. He was very polite and courteous, thank you andrae for all your help. More
by Hart71
Employees Worked With
Andrae
March 30, 2019
Super!!! Lloyd Hicks worked hard for my sale. He was honest to get mew the best deal possible. I will go back to Towbin Dodge/Ram the next time I need another Lloyd Hicks worked hard for my sale. He was honest to get mew the best deal possible. I will go back to Towbin Dodge/Ram the next time I need another vehicle. More
by mac1959
Employees Worked With
Lloyd Hicks, Lloyd Hicks
March 14, 2019
Fix my car They gave me a very good service thank you joshua for your service. My car was ready more fast the time he told me I love the service they give to me They gave me a very good service thank you joshua for your service. My car was ready more fast the time he told me I love the service they give to me More
by Nidia
Employees Worked With
Joshua
March 12, 2019
Clerio Silva Evaristo Very helpful and calm in helping me make a good decision in picking up a truck. Not once did I feel pressured and was helpful through all the signing Very helpful and calm in helping me make a good decision in picking up a truck. Not once did I feel pressured and was helpful through all the signing. I got a truck that I really wanted - if you are in the market for a dodge - go there. More
by Friend808
Employees Worked With
Clerio Evaristo
March 11, 2019
Best Service Thank you Isaial and Danny Pacheco for a great service experience when I brought my 2018 Dodge Charger Scat Pack my electrical circuit on my brak Thank you Isaial and Danny Pacheco for a great service experience when I brought my 2018 Dodge Charger Scat Pack my electrical circuit on my brakes ground out and nothing worked my tail lights would not turn off this is my 12 car that I bought at Towbin Dodge I went to service dept with out an appointment they had my car repaired in two hours and change my oil Thank you OUTSTANDING SERVICE you are the best Albert & Tanisha D More
by raelynn64
Employees Worked With
Isaiah & Danny Pacheco
March 10, 2019
Firs Car dealership purchase gone wrong, lemon alert On march 19th i purchased a used 2013 Dodge Dart Sxt 2.0L. During the sale process i had found out would need to put a down payment of $1,000 down to On march 19th i purchased a used 2013 Dodge Dart Sxt 2.0L. During the sale process i had found out would need to put a down payment of $1,000 down to be considered for financing. I told Maria i had been offered a better deal and wanted to shop around a bit, told her i wanted to go check out a couple cars sold cash for title person to person personaly owned vehicles, etc... as well as visit a couple smaller lots. After walking out Maria had followed me and literally begged and pleaded asking what she would have to do to get my business. Next she had mentioned if i buy from a personally owned vehicle, i wouldnt have any warranty or peace of mind like i would have if i purchase from her., and told me the 2013 Dodge Dart had 68,000 miles on it been fully inspected,smogged so i would have no worries there. Then she said if the car were to break down or require work everything would be covered by Dodge, and would be given loaner vehicle, instead of leaving me paying to fix the car and get rent a car personally. She proceeded to promise i was getting a great running car that had just been serviced, inspected, great interior and that it had very low miles for a 2013. She continued on about how great the interior and flatscreen in dash stereo is and no worries getting it to pass smog and no worries about having to put the car in the shop any time soon, and have to pour more money into it right after purchasing it. She had then said most importantly the warranty is what your really paying for. Which would keep me from going out of pocket to fix any problems. Especially after putting $1,000 down on car and payments of $234 monthly i realized it would be the best purchase for me. Well not even 1 week passed and i had to take to Dodge service department. Who had told me i would need all new motor mounts & pan guard under vehicle plastic chassis guard costing over $1,000 with parts and labor and that i had to pay it all . Come to find out it has a bad pulley as well. Its only been 2 weeks since purchased and im wishing i never walked in and met Maria and her staff. Empty lies and promises ruined my first car buying experience More
by Ldseven7
Employees Worked With
Maria Ramos
February 25, 2019
Towbin's Finest Lloyd Hicks was a professional from start to finish. He helped make the car buying experience a pleasant one by providing options for the truck and ca Lloyd Hicks was a professional from start to finish. He helped make the car buying experience a pleasant one by providing options for the truck and car we purchased. I will always come back to Towbin as long as Lloyd is there to help. Thanks LLoyd. More
by junior
Employees Worked With
Lloyd Hicks, Lloyd Hicks, Shane Follen
