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Tony Volkswagen

Waipahu, HI

4.7
275 Reviews

94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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275 Reviews of Tony Volkswagen

October 09, 2023

The Tony Group VW has always taken good care of my car. Laura Soares Ebinger was fabulous from start to finish! Laura kept me informed throughout the repair process and explained everything! Laura is kind More

by Liane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Soares Ebinger
Oct 11, 2023 -

Tony Volkswagen responded

Aloha Liane, We really appreciate you taking the time to leave us this wonderful review. As always, our team takes pride in going above and beyond to take care of our guests, and we are very happy to hear that you were satisfied with your service. We truly look forward to seeing you again next time! Mahalo, Tony Volkswagen

October 05, 2023

Great website with lots of info allowed us to start the process early and then the staff were great in helping us once we could come by in person. More

by ToddF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kawata, Alissa Coker
Oct 11, 2023 -

Tony Volkswagen responded

Aloha ToddF, We really appreciate you taking the time to leave us this nice review. Your positive feedback means a lot to us, and we are happy to hear that you had such a smooth experience here with our team. We look forward to being of service to you again next time! Mahalo, Tony Volkswagen

October 02, 2023

Meet customer need. ..staff is excellent from sales thru servicto this to take the VW service More

by jetstream47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanani Abiley, Wendi Milisits
Oct 04, 2023 -

Tony Volkswagen responded

Aloha Jetstream47, We really appreciate you taking the time to leave us your positive feedback. We are very happy to hear that you were satisfied with your recent service, and we look forward to seeing you again on your next visit! Mahalo, Tony Volkswagen

October 02, 2023

Laura Soares Ebinger is fantastic with great customer service and took care of my repairs. Definitely an asset to Tony Volkswagen, compassionate, caring and understanding. Laura is a great ambassador of More

by Adam Tayros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Soares Ebinger
Oct 04, 2023 -

Tony Volkswagen responded

Aloha Adam, We really appreciate you taking the time to leave us this wonderful review. As always, our team strives to go above and beyond to provide only the best experience for our guests, and we are very happy to hear that you were satisfied with your visit. We look forward to being of service to you again in the future! Mahalo, Tony Volkswagen

October 02, 2023

Overall pretty unimpressive. $200 for a tire rotation and oil change. They checked my car and then recommended a few fixes...all at another dealership. So I'm probably not com More

by mbstefanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keoki Freedle
Oct 10, 2023 -

Tony Volkswagen responded

Aloha mbstefanik, Thank you very much for taking the time to leave us your feedback. We truly apologize that we could not meet your expectations on your last visit. Our guests are important to us and we want to learn how to improve. We have forwarded your response to our Service Manager, Wendi Milisits. Feel free to contact her at (808)680-7187 at your earliest convenience to discuss further. Mahalo, Tony Volkswagen

September 15, 2023

The service staff is friendly, attentive and knowledgeable. Our car has been well taken cared for, by Tony Honda VW for over 12 years. More

by rtego488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Soares-Ebinger, Kanani Abiley
Sep 17, 2023 -

Tony Volkswagen responded

Aloha Rtego488, Thank you very much for leaving us this awesome review. Your kind words and continued loyalty truly means a lot to our team, and we are glad to hear that you once again had a great experience here with us. We look forward to being of service to you again next time! Mahalo, Tony Volkswagen

September 04, 2023

I had a great experience purchasing my VW Taos. The salesman, Celes Alcantara, was very thorough in explaining all the features of the car. Miles was also very thorough with the financial details a More

by CazimeroL001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celes Alcantara, Miles Suguitan
Sep 10, 2023 -

Tony Volkswagen responded

Aloha CazimeroL001, Thank you so much for taking the time to leave us this awesome review. As always, our team works hard to provide only the best service to our guests, and we are pleased to hear that you had an enjoyable experience here with us. We hope you continue to enjoy your new vehicle, and we look forward to being of service to you again next time! Mahalo, Tony Volkswagen

September 03, 2023

Very nice with quick and prompt service. Only negative is that they didn’t have what I needed to 100% complete my service needs. More

by seangscully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi Milisits, Keoki Freedle
Sep 09, 2023 -

Tony Volkswagen responded

Aloha Seangscully, Thanks so much for your positive comments. We are very happy to hear that you had an enjoyable experience here with our team. Your feedback is greatly appreciated. Take care! Mahalo, Tony Volkswagen

September 01, 2023

Top notch customer service provided by the staff as well from Wendi as she was able to answer all my questions and concerns. More

by regiedelacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Nishimura, Wendi Milisits, Mark Rallustian, Keoki Freedle
Sep 04, 2023 -

Tony Volkswagen responded

Aloha Regie, Thank you so much for taking the time to leave us this awesome review. As always, our team works hard to provide only the best service to our guests, and we are very happy to hear that you had an enjoyable experience here with us. We look forward to seeing you again next time! Mahalo, Tony Volkswagen

August 23, 2023

John/Sales Associate was very helpful and answered all our questions. We appreciate his knowledge and professionalism. Mahalo for all you do! More

by litaliujenkins
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Nishimura
Aug 29, 2023 -

Tony Volkswagen responded

Aloha Litaliujenkins, Thank you very much for taking the time to leave us this kind review. Your positive feedback truly means a lot to us, and we are pleased to hear that you had an enjoyable experience. We look forward to seeing you again next time! Mahalo, Tony Volkswagen

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