Tony Volkswagen

The service manager – Kriselle Orpiano – was great in helping me.. Professional and efficient! Explained everything thoroughly. helping me.. Professional and efficient! Explained everything thoroughly. More

Excellent communication as my car was there over one week. Thanks to Laura for keeping me in the know week. Thanks to Laura for keeping me in the know More

When I arrived at Tony Volkswagen this morning to drop off my son’s car, I was informed that there was no shuttle available to take me back to my home to Mililani. Wendi Milisits From the service departme off my son’s car, I was informed that there was no shuttle available to take me back to my home to Mililani. Wendi Milisits From the service department quickly told me that she would look for a shuttle driver from one of the other dealers. Within as little as 10 minutes, Joleen was located and had come quickly to the Volkswagen dealership to make sure I got a ride home. In spite of this last minute requirement, Joleen, not once had anything negative to say. In fact, she was extremely positive and happy throughout the duration of dropping off another customer and then dropping me off at my home. I was extremely impressed and relieved just because of Joleen Yeah‘s very positive attitude. I lsure hope she is well rewarded for her. Excellent service! More

Staff are friendly and attentive. Service Advisor Laura Ebinger is very accommodating and did what she could to provide us with a car we can use since our only car was to be held for Service Advisor Laura Ebinger is very accommodating and did what she could to provide us with a car we can use since our only car was to be held for several days. More

My servant agent communicated with me when there was any updates. She was very clear on what was happening. updates. She was very clear on what was happening. More

I have been going to Tony Volkswagen since 2013 and purchased my current vehicle in 2019. I have been very happy with my experience. The 2 vehicles I have owned have been very dependable and fun to d purchased my current vehicle in 2019. I have been very happy with my experience. The 2 vehicles I have owned have been very dependable and fun to drive. I have experienced workers that didn't have my best interest in mind but have quickly seen them disappear. I plan to continue my relationship with Tony VW. More

After a disappointing visit to. Another dealership, I went to Tony Volkswagen. Every step of the process from salesperson, test drive, trade in, finance and delivery was absolutely Another dealership, I went to Tony Volkswagen. Every step of the process from salesperson, test drive, trade in, finance and delivery was absolutely perfect. In addition, the dealership facility was clean and well organized. More

Great experience and always on time Having Wendy around makes my visit easy and she always include my Military discount at the end of service. Thank you for the services and for acknowledging Military memb makes my visit easy and she always include my Military discount at the end of service. Thank you for the services and for acknowledging Military members and their families. Mahalo 🤙🏽 More

I don't even get a chance to get out of my car when someone is already at my door ready to greet me. The staff there is always so friendly they make me feel like family. And I trust the work that the m someone is already at my door ready to greet me. The staff there is always so friendly they make me feel like family. And I trust the work that the mechanics do on my car. They are all great people, that's why I bring them pizza's for lunch. Keep up the great work Volkswagen Service Dept. More

Awesome experience and Allen really made it so easy and went above and beyond what he needed to do went above and beyond what he needed to do More