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Tony Volkswagen

Waipahu, HI

4.8
313 Reviews
Call Dealership (808) 680-7170
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94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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313 Reviews of Tony Volkswagen

February 14, 2024

Employees were very courteous and service was quick and efficient. I was treated with respect and service was completed satisfactorily. More

by lindarivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanani Abiley
Report | Print
Feb 23, 2024 -

Tony Volkswagen responded

Aloha Lindarivera, Thank you so much for leaving us this nice review. As always, our team takes pride in going above and beyond to take care of our guests, and we are happy to hear that you were satisfied with your experience! Mahalao, Tony Volkswagen

February 05, 2024

Very personable, very professional, makes you feel part of the Volkswagen family. The Mechanic did exception work on my Passat and very tentative to the needs of my Volkswagen. Overall exceptional service More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon the Mechanic , Norman Raguirag, Wendi Milisits
Report | Print
Feb 14, 2024 -

Tony Volkswagen responded

Aloha Eric, We really appreciate you taking the time to leave us this wonderful review. Your kind words and continued loyalty truly mean a lot to our team, and we are very happy to hear that you were satisfied with your service! Mahalo, Tony Volkswagen

February 05, 2024

Excellent customer service and efficient. Service department responded to need immediately and provided consistent update. More

by amatsunobu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Another new employee trained by wendi was exceptional., Wendi Milisits
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Feb 14, 2024 -

Tony Volkswagen responded

Aloha Amatsunobu, We really appreciate you taking the time to leave us this nice review. Our team works hard to take care of our guests, and we are very happy to hear that you were satisfied with your experience! Mahalo, Tony Volkswagen

February 02, 2024

Jon Nishimura was a pleasure to work with. He combines deep product knowledge with his personable style More

by Argbyrne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Nishimura, James Kawata
Report | Print
Feb 14, 2024 -

Tony Volkswagen responded

Aloha Argbyrne, Thank you so much for leaving us this wonderful review. Your kind words truly mean a lot to us as our team works hard to take care of our guests! Mahalo, Tony Volkswagen

January 30, 2024

They are always very friendly and quick services. Love this location. I would recommend this location. More

by Kiboom.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Feb 09, 2024 -

Tony Volkswagen responded

Aloha Kiboom.kim, Thank you so much for your positive feedback and recommendation. Our team works hard to provide excellent service, and we are happy to hear that you were pleased with your experience! Mahalo, Tony Volkswagen

January 29, 2024

Easy to get appointments, friendly and helpful staff, and my car gets great service, perfect. More

by negron_julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanani Abiley, Wendi Milisits
Report | Print
Feb 09, 2024 -

Tony Volkswagen responded

Aloha Negron_julie, Thank you very much for taking the time to leave us your comments. Your positive feedback truly means a lot to us, and we are glad to hear that you were satisfied with your experience! Mahalo, Tony Volkswagen

January 18, 2024

amazingly courteous and kind, overflowing with love and extremely professional...answered all my needs and concerns More

by gsharodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura, Wendi Milisits
Report | Print
Jan 18, 2024 -

gsharodd responded

this location rocks with the pleasant and loving customer service

January 03, 2024

The Tony Group dealership really helped me and my family not just exchange our vehicle but also helped improve the safety of my family while on the road. We bought a new SUV which was really needed for our More

by maikalanijimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alissa Coker, Allen Diethrich, Miles Suguitan
Report | Print
Jan 10, 2024 -

Tony Volkswagen responded

Aloha Maikalanijimenez, We really appreciate you taking the time to leave us this wonderful review. Our guests are our top priority, and we are glad to know that our team was able to provide you with 100% satisfaction! Mahalo, Tony Volkswagen

January 03, 2024

Easy to work with , exceptional service from Tommy explaining everything to finalize any add ons for the new purchase . More

by Daniel Honolulu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Chun-Ming, Kimberly Wilson
Report | Print
Jan 10, 2024 -

Tony Volkswagen responded

Aloha Daniel, We really appreciate you taking the time to leave us this nice review. Our team works hard to go above and beyond to take care of our guests, and we are happy to hear that you were pleased with your experience! Mahalo, Tony Volkswagen

January 01, 2024

I was not please with the service I received. My car was damaged. In the possession of the dealership More

by howzer002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura
Report | Print
Jan 23, 2024 -

Tony Volkswagen responded

Aloha Howzer002, Thank you for taking the time to let us know about your recent visit. Our guests are important to us and we can assure you that we are taking your response very seriously. According to our records, we do have photos of damage prior to your service. We currently have Wendi Milisits and Jay Clark from our team working closely with you regarding your claims. We appreciate your cooperation during this process. Mahalo, Tony Volkswagen

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