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Tony Volkswagen

Waipahu, HI

4.8
290 Reviews
Call Dealership (808) 680-7170
View Awards

94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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290 Reviews of Tony Volkswagen

November 06, 2023

Great maintenance team. Courteous customer service staff. Reliable and timely service. Free car wash when they are done! More

by ryan.helbick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanani Abiley, Wendi Milisits
Report | Print
Nov 08, 2023 -

Tony Volkswagen responded

Aloha Ryan, Thank you so much for taking the time to leave us this nice review. Your positive feedback truly means a lot to our team, as we always strive to provide nothing but the best service to our guests! Mahalo, Tony Volkswagen

November 03, 2023

Didn't try and pressure me into buying stuff when I made it clear I wasn't going to spend any more money More

by 6tln46tjw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Speizer, Miles Suguitan
Report | Print
Nov 07, 2023 -

Tony Volkswagen responded

Aloha 6tln46tjw, Thank you very much for taking the time to leave us your feedback. Our guests are important to us and our team strives to provide only the best service possible. We really appreciate the 5-star rating, and we look forward to seeing you again next time! Mahalo, Tony Volkswagen

November 01, 2023

The staff is what brings me back time after time. They always take care of me and my car. More

by geiger97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Nishimura , Kanani Abiley, Wendi Milisits, Keoki Freedle
Report | Print
Nov 04, 2023 -

Tony Volkswagen responded

Aloha Geiger97, Thank you so much for your kind words and continued loyalty. Our guests are our priority, and we are happy to hear that you were once again satisfied with your visit. We look forward to seeing you again next time! Mahalo, Tony Volkswagen

October 30, 2023

Honest and helpful. Recommended only what was needed and nothing extra. Did a good job in a timely manner More

by Riveinmyveins808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Soares-Ebinger
Report | Print
Nov 01, 2023 -

Tony Volkswagen responded

Aloha Riveinmyveins808, We really appreciate you taking the time to leave us this nice review. As always, our team strives to provide only the best service to our guests, and we are happy to know that you were pleased with your experience! Mahalo, Tony Volkswagen

October 12, 2023

Tommy is the best. Treats us like family. Makes the whole process simple and convenient. More

by chnishioka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Chun-Ming
Report | Print
Oct 17, 2023 -

Tony Volkswagen responded

Aloha Chnishioka, Thank you so much for leaving us this nice review. As always, our team works hard to provide only the best service to our guests, and we are happy to hear that you had such a smooth process here with us. We look forward to being of service to you again in the future! Mahalo, Tony Volkswagen

October 09, 2023

The Tony Group VW has always taken good care of my car. Laura Soares Ebinger was fabulous from start to finish! Laura kept me informed throughout the repair process and explained everything! Laura is kind More

by Liane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Soares Ebinger
Report | Print
Oct 11, 2023 -

Tony Volkswagen responded

Aloha Liane, We really appreciate you taking the time to leave us this wonderful review. As always, our team takes pride in going above and beyond to take care of our guests, and we are very happy to hear that you were satisfied with your service. We truly look forward to seeing you again next time! Mahalo, Tony Volkswagen

October 05, 2023

Great website with lots of info allowed us to start the process early and then the staff were great in helping us once we could come by in person. More

by ToddF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kawata, Alissa Coker
Report | Print
Oct 11, 2023 -

Tony Volkswagen responded

Aloha ToddF, We really appreciate you taking the time to leave us this nice review. Your positive feedback means a lot to us, and we are happy to hear that you had such a smooth experience here with our team. We look forward to being of service to you again next time! Mahalo, Tony Volkswagen

October 02, 2023

Meet customer need. ..staff is excellent from sales thru servicto this to take the VW service More

by jetstream47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanani Abiley, Wendi Milisits
Report | Print
Oct 04, 2023 -

Tony Volkswagen responded

Aloha Jetstream47, We really appreciate you taking the time to leave us your positive feedback. We are very happy to hear that you were satisfied with your recent service, and we look forward to seeing you again on your next visit! Mahalo, Tony Volkswagen

October 02, 2023

Laura Soares Ebinger is fantastic with great customer service and took care of my repairs. Definitely an asset to Tony Volkswagen, compassionate, caring and understanding. Laura is a great ambassador of More

by Adam Tayros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Soares Ebinger
Report | Print
Oct 04, 2023 -

Tony Volkswagen responded

Aloha Adam, We really appreciate you taking the time to leave us this wonderful review. As always, our team strives to go above and beyond to provide only the best experience for our guests, and we are very happy to hear that you were satisfied with your visit. We look forward to being of service to you again in the future! Mahalo, Tony Volkswagen

October 02, 2023

Overall pretty unimpressive. $200 for a tire rotation and oil change. They checked my car and then recommended a few fixes...all at another dealership. So I'm probably not com More

by mbstefanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keoki Freedle
Report | Print
Oct 10, 2023 -

Tony Volkswagen responded

Aloha mbstefanik, Thank you very much for taking the time to leave us your feedback. We truly apologize that we could not meet your expectations on your last visit. Our guests are important to us and we want to learn how to improve. We have forwarded your response to our Service Manager, Wendi Milisits. Feel free to contact her at (808)680-7187 at your earliest convenience to discuss further. Mahalo, Tony Volkswagen

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