Tony Volkswagen
Waipahu, HI
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313 Reviews of Tony Volkswagen
Joe was most pleasant and sincere. He made me feel comfortable, not only because of his honesty but because of his knowledge of the vehicles and the dealership. He wasn't pushy and made me feel impor comfortable, not only because of his honesty but because of his knowledge of the vehicles and the dealership. He wasn't pushy and made me feel important even though I wasn't buying a new car. But, I am so pleased with my CPO 2009 VW Jetta and I have received so many compliments from people at my job, especially the military I work with. Joe always answered my calls in record time. I couldn't have asked for a better salesperson. In fact, I posted a message on Facebook telling the public that Joe Kunixxxxa should be their choice for excellent service. More
When I first started working with Tommy, I had not realized he was a salesman as he doesn't seem to fit the typical salesperson look that most people would assume. That is actually a good thing and realized he was a salesman as he doesn't seem to fit the typical salesperson look that most people would assume. That is actually a good thing and would most likely get people to not have their guard up as high as you would normally expect. I didn't think he would go thru all the things he did just to help me purchase my vehicle but I truly appreciate the fact that he would literally go out of his way and do just about anything he can to help you get into the vehicle I was looking for. If I could rate just the level of customer service I got from Tommy, out of a 10 he would get a 20. Now for the price, I honestly believe I could've gotten a better price considering some of the issues with the vehicle and I've learned a lot from this purchase that I will use in my next purchase of a vehicle. More
Kanani is always extremely friendly and courteous. She is the reason why my wife and I will purchase our next vehicles at Tony VW. You'd be surprised how important being treated at routine servicing is t is the reason why my wife and I will purchase our next vehicles at Tony VW. You'd be surprised how important being treated at routine servicing is to future sales. Thanks Kanani! Keep up the great work! More
Tommy and Miles provided TOP NOTCH customer service. While transferring my junks from oy old car to my newly purchased Honda Pilot, i misplaced the key to my trade-in, Tommy was very patient and helpfu While transferring my junks from oy old car to my newly purchased Honda Pilot, i misplaced the key to my trade-in, Tommy was very patient and helpful with me. He even looked in the trash can :). It was getting late and the sky was getting dark, but Tommy stayed back and didn't leave until i found the key. And thennn...he also helped me obtain insurance through a contact of his. Again, Tommy is TOP NOTCH! Greatest car buying experience i've ever had...Thank you Tommy!! More
Wonderful place to buy a car they really worked with us on getting something in our price range wonderful staff all very nice our sale man Robert in VW was probly the nicest car sales man I've ever had not on getting something in our price range wonderful staff all very nice our sale man Robert in VW was probly the nicest car sales man I've ever had not pushy very knowledgeable on cars More
My recent new car leasing experience with Tommy, Glen and Miles at Tony Volkswagen was the ultimate in customer service! The team provided me with all the information I needed to get exactly the car I wanted Miles at Tony Volkswagen was the ultimate in customer service! The team provided me with all the information I needed to get exactly the car I wanted at the price I could afford, without any pressure. Even though it was late in the evening, they took there time with me and gave me all the information I needed to make my decision. I have worked in the retail field for 30 years and can honestly say that this experience with my sales rep, Tommy Chun-Ming and the sales team at Tony VW was a five-star experience in service, friendliness and integrity. I am a customer completely satisfied! Aloha, Noelle-Marie Dagil More
Alberto Hernandez was very knowledgeable, courteous and friendly, as well as were Craig and Miles. Alberto was the best automobile sales person I have dealt with in 55 years of buying cars. His after pur friendly, as well as were Craig and Miles. Alberto was the best automobile sales person I have dealt with in 55 years of buying cars. His after purchase follow-up was unsolicited and very welcomed. The showroom was clean and comfortable and bottled water and snacks were provided without being asked for. More
Very good customer service and very friendly staff. Clean and comfortable place. Purchasing new vehicle takes time, offering some snacks or food would have been appreciated. and comfortable place. Purchasing new vehicle takes time, offering some snacks or food would have been appreciated. More
I've been getting my van serviced and repaired at this location several times and I will continue to come here because they do awesome work! Gary helps me with my van and the customer service he provides location several times and I will continue to come here because they do awesome work! Gary helps me with my van and the customer service he provides is phenomenal! I wouldn't take my van any other place than here. Highly recommended! Thank you! More