Tony Volkswagen
Waipahu, HI
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313 Reviews of Tony Volkswagen
new ar Very helpful dealership. Worked with me to help me get the best deal. Really great people. Would definitely recommend to friends and new car buyers. Very helpful dealership. Worked with me to help me get the best deal. Really great people. Would definitely recommend to friends and new car buyers. More
Excellent The salesmen there are really helpful. They don't urge u to buy something immediately when they see u drive in. They really car about what kind of veh The salesmen there are really helpful. They don't urge u to buy something immediately when they see u drive in. They really car about what kind of vehicle you want to leave and in give their own opinions about what they think u should do or what your best option is. Plus they literally get u the best rate they could with your credit score you have. I highly recommend coming here. More
Best deals I originally came to do a test drive, and I was sold on the car from the moment I drove it. Denis and Paul were helpful from the first moment I walked I originally came to do a test drive, and I was sold on the car from the moment I drove it. Denis and Paul were helpful from the first moment I walked in the door. Being that I am so young with no credit history they were searching hard for the best deal and even when they found a lender willing to give the loan they still searched and got me an even better lender who gave me a interest rate of 5.99% (which is unheard of with first time buyers) they worked to give me the best deal possible and helped me to leave that day with the car I wanted. More
The best customer service ever The salesman Dennis Paulino was not only kind but put no pressure on the sale. He was also more concerned that I was happy then he was about making th The salesman Dennis Paulino was not only kind but put no pressure on the sale. He was also more concerned that I was happy then he was about making the sale. I had a great deal and everything upfront and straight. This is how car buying should be. He did everything possible to make this a great experience. I could not recommend this place/person more if I could. Thanks Dennis! More
Excellent service Inferior Quality Jetta 2012 I have taken my car in for various problem. I know the dealer has nothing to do with the quality of the car. I have received excellent,courteous and p I have taken my car in for various problem. I know the dealer has nothing to do with the quality of the car. I have received excellent,courteous and prompt service but the car is a big disappointment. More
Friendly service No problem at all with the dealership. I found the car I wanted on the Tony Volkswagen website, came in, test drove the car, did the paperwork, and d No problem at all with the dealership. I found the car I wanted on the Tony Volkswagen website, came in, test drove the car, did the paperwork, and drove it home that day (even though they had to expedite the process of getting the car ready for purchase). Dennis was great to work with. Very friendly and not pushy at all. Easy to talk to and continues to be very helpful even after all of my follow up phone calls with questions. Feels like we made a new friend in the auto business. Paul was a great at working his magic to get us the best deal. He was willing to answer all of our questions and even re-check with the bank about their interest rates for me. More
Great customer service I had a great experience along with great customer service! knowledgeable employees, they also go the extra mile to take care of customers making sure I had a great experience along with great customer service! knowledgeable employees, they also go the extra mile to take care of customers making sure needs are met! Well done!! More
Awesome!!! Joe is a pleasure to deal with. From the first interaction on the phone and through the whole buying process was simply awesome! Also takes care of Joe is a pleasure to deal with. From the first interaction on the phone and through the whole buying process was simply awesome! Also takes care of any issues ASAP and always on top things!! Highly recommend!!! I will definitely do business with Joe and Tony VW again! More
Five Star Experience. It was my first time purchasing a CPO car from a dealership and I was really anxious about how my experience gonna go but Joe and Paul made everything It was my first time purchasing a CPO car from a dealership and I was really anxious about how my experience gonna go but Joe and Paul made everything perfect. Paul did great things on the financing part, offering essentials but getting me the lowest rate possible, Joe did really great too by making sure that the car cosmetically, mechanically, and electronically good to go. Tony VW will do things that would really make their customers feel that they're getting the service that they deserve. Thank you! More
Fantastic Service What can I say except thank you! After what can only be described as an atrocious experience with Honolulu VW, I was referred to Tony VW from Volk What can I say except thank you! After what can only be described as an atrocious experience with Honolulu VW, I was referred to Tony VW from Volkswagen Consumer Affairs. Gary Hu and Guy Miyasaki took fantastic care of me and took me in with no appointment. Having the ability to drop my vehicle off at the dealer the night before was awesome (got to avoid the Hawaii traffic!). Guy made sure to call me every step of the way, clarifying my concerns before beginning the work, updating me as the repairs progressed and finally calling me when it was complete. He made it a point to go over everything that was done and made sure to answer all my questions and set up my next appointment. Kanani, the cashier, was awesome and has a fantastic personality! Very warm and welcoming, just a great person, and Ben the porter had my car ready to go when I was done checking out with a big smile on his face. The repair process was seamless and pain free, and to top it off after sharing my terrible experience at Honolulu VW with Guy and Gary, they took it upon themselves to clean and detail my car! This is a dealer that went out of their way to remedy a situation that didn't directly involve them (in fact, it involved their competitor!), just because they hold a high standard for the VW brand and wan't everyone to love their VW. I can't say enough about how well I was treated, and I recommend them to anybody looking for fair priced, thorough and quality repairs. THANK YOU SO MUCH! More