Tony Volkswagen

On the road again! I want to thank Gary Hu and the VW crew for getting my car back on the road again. I had major engine problems however Gary went over and beyond to ge I want to thank Gary Hu and the VW crew for getting my car back on the road again. I had major engine problems however Gary went over and beyond to get it fixed. Things came up that was out of his control but he continued to provide excellent customer service. He contacted me personally to keep me updated on the status of my car, he contacted different companies, he made sure I was not inconvienced when my car was in the shop , and he followed up with with me once I picked up my car. My car is on the road again and it is running very smoothly. Thank you very much Gary and your crew! More

The best experience I have ever had From the the moment I Eric Stephen got ahold of me via email to look at the new 2017 Beetle it was professionalism from the start and his timeliness w From the the moment I Eric Stephen got ahold of me via email to look at the new 2017 Beetle it was professionalism from the start and his timeliness was on point. Eric took the time to get to know me, my situation financially, my personality, what I did for a career, and who I was in general. Eric was the most amazing person and really went to bat for me when it came down to the sales price and when he spoke with his bosses they also went to bat for me with VW financing. Words cannot express the love I have for these guys; they put their trust and faith in me that they helped me get the car of my dreams and made me feel like they were investing in a family member. I normally break out into hives going to buy a car and with this experience it was like going to visit family and with financing it was painless and they did not make me feel like less of a human for not having that perfect 800 credit score. More

Excellent experience Joe and Ryan both assisted me in buying my VW. They were extremely courteous, professional, and knowledgeable which put my concerns to rest. They were Joe and Ryan both assisted me in buying my VW. They were extremely courteous, professional, and knowledgeable which put my concerns to rest. They were also very pet friendly which was great as well. I cannot say enough good things about how well they did. I will definitely be recommending VW. More

Great customer service Dennis A Paulino was the most professional sales man I've meet his professionalism throught the sales transaction was just outstanding.His dedication Dennis A Paulino was the most professional sales man I've meet his professionalism throught the sales transaction was just outstanding.His dedication to customer service is above an beyond thank you for your help! More

Awesome service Everyone here at this dealership were friendly and very helpful! They were able to work with what we were asking ...great service all around! Happy cu Everyone here at this dealership were friendly and very helpful! They were able to work with what we were asking ...great service all around! Happy customer More

New Beginings I was upfront with the dealership about my Bad Credit. And I also let them know the type of Vehicle I was looking for. My Salesman was Dennis Paulino I was upfront with the dealership about my Bad Credit. And I also let them know the type of Vehicle I was looking for. My Salesman was Dennis Paulino and he said I found the Vehicle that fits your needs. He took me out to do the Test Drive and then we worked the numbers. I was SURPRISED when he said I could take the vehicle home tonight. I also got a Good intrest rate considering my Bad Credit. And that's Thanks to my Awesome Finance Manager Paul. I wanna Thank Tony Volkswagen for my New Beginnings that will allow me to Re-Build my Credit!!! Awesome Service and I am A Very Satisfied Customer. My Family and I Love our 2014 Grand Caravan😃😃😃 Thanks Again Dennis and Paul. More

TOP NOTCH, LIKE NO OTHER If I could give Dennis a million stars I would. He truly deserves every star because he's one in a million. My review is truthful and I didn't even wa If I could give Dennis a million stars I would. He truly deserves every star because he's one in a million. My review is truthful and I didn't even walk out with a car. Recently, my tribe (3 kids) and I went to look for a "family car" and I'm so glad that we had Dennis guiding us every step of the way. Before even meeting Dennis, I talked to him on the phone and told him my situation. I explained that I was not doing well (credit wise) and that if he thinks that I don't have a chance to just let me know, as I don't want to waste his time. He said, no come in and we will see what we can do. Dennis already knew that I could be a potential waste of time, but he still took the time to get to know us. He never tried to pass us off to someone else or leave us in the lot because we weren't the Class A buyer. Tony group truly has a gem and it will be people like Dennis, who will keep them in business. He doesn't treat you like a customer, he treats you like family. He is the true meaning of ALOHA. When my situation gets better or like I told him, when I win a million dollars, I will go see him. I won't even negotiate on a price because I hope he gets every commission penny he can because he deserves it. So if you want a personalized, honest, and over the top car buying experience, go see Dennis. I promise you, he is the BEST!!! More

Worth it From the time I got there to the time I left Chris, Dennis, and Paul were great. All three of them got me the best deal possible and I'd like to thank From the time I got there to the time I left Chris, Dennis, and Paul were great. All three of them got me the best deal possible and I'd like to thank them for helping me out. Even if my credit isn't that great they still managed to get the best deal for me. I would definitely recommend this dealership. They take care of its customers. More

AMAZING FIRST TIME EXPERIENCE After talking about getting a car for so long, knowing our credit wasn't all that great and our financial status...we walked in as first time buyers j After talking about getting a car for so long, knowing our credit wasn't all that great and our financial status...we walked in as first time buyers just to "see" what our options were and we left with a 2015 Jeep Compass!! Dennis Paulino helped us find a great family size car that would not only be perfect for our family of 4 but also a reasonable price where the monthly payments stayed within our budget. He didn't push us into buying the very first car we looked at..in fact he made us take our time, helped us explore a little, and made sure that the car we chose and took out for a test drive was a car we could actually see ourselves owning and loving. He was extremely patient with us and went out of his way to help us get the best deal we could- and we did!! Mr. Paul Lancaster was our finance guy - he tied all our paper work together and amazingly got us approved with lower monthly payments and even included very important coverage on our car! The process was kind of long but let us tell you....it was worth every hour!!! (lol). We highly recommend coming here and seeing Dennis and Paul Lancaster for first time buyers with low credit and on a budget!!!! More

First time buyer. Accomodating and reliable dealers First time buyer with low credit and the dealers were able to approve me for a great Honda Civic LX and I gave my monthly budget and they were able to First time buyer with low credit and the dealers were able to approve me for a great Honda Civic LX and I gave my monthly budget and they were able to get it way lower. Paul Lancaster went through the paper documents thoroughly and worked hard to get me approved for a lower interest rate. Kevin Punzalan was very accommodating and referred me to reasonable cars for my budget and talked me through the specs of each car that I test drove. More