Tony Volkswagen
Waipahu, HI
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313 Reviews of Tony Volkswagen
No pressure I contacted Eric Stephens the night before about the car that he had advertised. He met me the next morning before I had to get to work. Eric took m I contacted Eric Stephens the night before about the car that he had advertised. He met me the next morning before I had to get to work. Eric took me for a short test drive due to my time constraints. Eric gave me the paperwork and explained how to do the credit application online. By the time I came back in after work that evening everything was waiting for me to sign. It was the fastest car buying experience I have ever encountered. Eric was very pleasant and available when I had questions. I would highly recommend Eric and the Tony Group. More
Getting a new vehicle. I've bought a vehicle from the tony auto group before and had a good experience so I wanted to return again to get a car. I didn't expect to leave wit I've bought a vehicle from the tony auto group before and had a good experience so I wanted to return again to get a car. I didn't expect to leave with anything so soon but when I got there and told them about my car accident I was on before and they were so helpful. Jerem was the sales consultant that helped me and he did a great job. I liked that he was very knowledgeable and not trying to force anything on me. When o decided on what vehicle i wanted he talked to Paul and got everything started. It went very smoothly and pretty quick. Paul was a great person to work with and he did a great job trying to get me the best deal they could. I'm very happy with my whole experience at Tony and I will definitely recommend it to my family and friends! More
No Hassle No Pressure. Me and my family came to Tony Volkswagen, just to look at the 2018 Atlas, and Tiguan, we were very impress with the Atlas, and once we test drove it t Me and my family came to Tony Volkswagen, just to look at the 2018 Atlas, and Tiguan, we were very impress with the Atlas, and once we test drove it that was it, Eric, Andrew, and Joseph, made our purchasing experience as comfortable as possible, No Pressure, No Hassles. We are very happy with our VW Atlas. Thank You Tony Volkswagen. More
Excellent service When I walked in I was greeted right away by Eric. I came in late a half hour before closing. I told him the car I came to look at and he had it ready When I walked in I was greeted right away by Eric. I came in late a half hour before closing. I told him the car I came to look at and he had it ready to test drive. He was really friendly, patient and had a professional manner. This was my first time buying a car. He helped me throughout the process and answered all of my questions. We talked the numbers and got my a great deal. I would highly recommend to buy a car at this dealer with the service provided by Eric. More
Tire pressure adjustment Non-aggressive salesman name Jon Nishimura 5-stars. However, this review is for Aaron Chan, service dept. Over the first year of owning my new car, Non-aggressive salesman name Jon Nishimura 5-stars. However, this review is for Aaron Chan, service dept. Over the first year of owning my new car, I was not impressed by the service department. The mechanics were great, but the front people at the desk and cash register weren't smiling or courteous, it appeared fake. I felt like an inconvenience rather than a valued customer. I owned a nissan before and compared to its courtesy service, VW lagged big time. I really didn't like going there to service my car. Today I tried to adjust my tire pressure myself at a gas station, successful, but the alarm signal didn't turn off. I drove 30 mins to the VW center, expected a greet and "how can I help you" but it's always that same older man at the desk with the blank stare. I explained my situation, and it was the young man name Aaron Chan who jumped up and went straight to my car, all with an attitude like "no problem" and explained everything as he inspected the vehicle. He was very poiite and perfectly explained how to do it myself, he even said to come by anytime, and wouldn't except a tip. VW should be glad to have Aaron Chan at service because he renewed my favor toward VW. Mahalo Aaron. More
Excellent service and friendly Really wonderful environment, staff really works with you to try and meet whatever your requests are. Very friendly and upbeat made the whole experien Really wonderful environment, staff really works with you to try and meet whatever your requests are. Very friendly and upbeat made the whole experience really great. More
Amazing service and help!! First time buying a car it was a struggle to find the prefect car. But through these people they help us in so many ways that they can with there amaz First time buying a car it was a struggle to find the prefect car. But through these people they help us in so many ways that they can with there amazing customer service and knowledge. they have also help us to understand and more into the car. Im grateful an honor to meet them in person and hope t see u guys again later on. Thank you have a great day and God bless you guys Afu Filisi Jr Precious Bagayas More
Great Team Equals Great Experience First time in a long time purchasing outside of competitor Servco's process, I was a Toyota Fan.... My Sales Consultant Eric Stephens was very knowle First time in a long time purchasing outside of competitor Servco's process, I was a Toyota Fan.... My Sales Consultant Eric Stephens was very knowledgeable and helpful. It was actually his day off but he stayed back to make sure I was able to trade in my old vehicle and take delivery of my new VW Atlas. I had the opportunity to work with the General Manager Paul Lancaster and Sales Manager Paul Lancaster who also made the whole experience easy and enjoyable which is very important when making an investment like this. More
Amazing customer service Thank you so much Joe for sharing your knowledge and love for Volkswagens! He is extremely patient, knowledgable, and was willing to help with any que Thank you so much Joe for sharing your knowledge and love for Volkswagens! He is extremely patient, knowledgable, and was willing to help with any questions and concerns I had. I appreciate the fact he didn't talk numbers before I even saw the car and truly wanted the experience of purchasing a car to leave a positive impression. More
Always Friendly and Helpful Guy Miyasaki and the Volkswagen service team are always friendly, helpful, and make me feel like I am an important customer. I appreciate that he is Guy Miyasaki and the Volkswagen service team are always friendly, helpful, and make me feel like I am an important customer. I appreciate that he is knowledgeable and very easy to work with... I always feel that he is looking about for my best interests! Getting my cars serviced is actually an enjoyable experience! More