Tony Volkswagen
Waipahu, HI
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313 Reviews of Tony Volkswagen
Great experience! No high pressured sales. Jarem and Kevin assisted me with my new vehicle purchase. They were both personable and knowledgeable, and made me feel like family from the moment I Jarem and Kevin assisted me with my new vehicle purchase. They were both personable and knowledgeable, and made me feel like family from the moment I walked into the dealership. I spoke to Jarem on the phone before arriving at the dealership and informed him I did not want to haggle or hassle on a price point for the new vehicle purchase. By far this has been the best experience, and shortest duration of time spent in a dealership. The sales manager, Paul was very polite, efficient, and honest. He was fair on my trade-in value, and ensured I received all the VW rebates that were applicable to my purchase. Jarem, Kevin, and Paul all worked hard to expedite me in an effort to get me in and out of the dealership. Overall, very happy with my experience and recommend Team Jarem, Kevin, and Paul! Thanks guys! More
Not like other island dealerships From the moment I walked in they listened very well and were relastic but not rude. We found something that I liked and they worked everything out and From the moment I walked in they listened very well and were relastic but not rude. We found something that I liked and they worked everything out and I got it at the price point I was looking for. They didn’t pressure me and didn’t act like sharks like other dealerships on this island. Very pleased with my visit! More
Awesome, great experience! Really worked with me to get me what I wanted! Fast, honest friendly! compassionate about my needs and took time to understand my situation. Will retu Really worked with me to get me what I wanted! Fast, honest friendly! compassionate about my needs and took time to understand my situation. Will return! More
Hands down the best buying experience Jon is the best salesman I have ever worked with when buying a vehicle. I have had good experiences at Tony in the past with both a Passat TDI wagon Jon is the best salesman I have ever worked with when buying a vehicle. I have had good experiences at Tony in the past with both a Passat TDI wagon and a Jetta TDI wagon. Fair, honest, no pressure, no back and forth. It was almost unbelievable. Jon explained the CPO warranty, road service, and features of the car in a clear and direct manner. I would definitely recommend Jon and will ask for him by name every time I come to Tony. Thank you Jon! You are truly a cut above. More
Excellent staff. Very professional and courteous. Due to having a newborn, me and the wife wanted to not spend a whole day dealing with car salesmen and dealerships. We knew the car we wanted and how Due to having a newborn, me and the wife wanted to not spend a whole day dealing with car salesmen and dealerships. We knew the car we wanted and how much we were willing to pay. Paul and Kevin ensured they met our needs and didn't take up our whole day. They never made any false promises and went out of their way to ensure we got the best deal possible. Thank you Tony VW. We will be recommending you to as many people that will listen. More
Good job Eric Stephens Me and my wife got there after 7pm, we just looked around. Then Eric asked what our budget and goal and walked us in his huge parking lot to find the Me and my wife got there after 7pm, we just looked around. Then Eric asked what our budget and goal and walked us in his huge parking lot to find the right one. He showed very good personality like patience and warm words to made us felt we found the right sales. We decided to buy the car after his working time, he and Paul and Joseph all stayed later to help us. We really appreciate their help. Eric is the best sales that I have seen at a dealership. I will recommend him to all my friends. More
Approachable, Educated, and Good-Hearted Staff My husband and I had never even considered driving a Volkswagen until we came to Tony VW last weekend. We have had very poor car buying experiences in My husband and I had never even considered driving a Volkswagen until we came to Tony VW last weekend. We have had very poor car buying experiences in the past so our expectations weren’t very high. We encountered Eric Stephens as soon as we pulled into the lot around 4pm and he ultimately waved us goodbye at 11:00 at night. He walked us through the whole process without a single feeling of car buying pressure or cheap sales tactics. His knowledge of each vehicle was impressively extensive, and he answered even the most miniscule of questions about (our new) 2016 VW Tiguan. Moreover, what really impressed us was his composure and attitude during the “paperwork” phase of the car buying experience. He sat down with us, helped us get the best rate possible, and we never felt rushed whatsoever even though the store has closed 2 hours prior and let’s be honest there are a million other things someone would like to do on a Saturday night than be stuck at work. He ultimately changed our mindset of the car buying experience and when purchasing another vehicle in the future I think we will be giving him a call to help us find the perfect fit again. I would like to add that our experience at VW was also made exceptional by Paul Leclair and Joe Kinoxxxxa. Paul kept us entertained, talking story with us while the paperwork was being drawn up and was extremely grateful that he found us the best rate for our vehicle. Joe did not pressure us into any packages that we did not feel were necessary. That being said, he knew the in’s and out’s of every package we asked about on the spot and walked away with great coverage on top of our 2 year warranty. We really felt the Ohana between all the VW crew and we appreciate all that they have done for us so far, we look forward to working with them again in the future. More
Outstanding Service and Quick Delivery of Vehicle! My son and I went into this dealership on Easter Sunday and within minutes of choosing a vehicle; we were sitting into of the finance department. It My son and I went into this dealership on Easter Sunday and within minutes of choosing a vehicle; we were sitting into of the finance department. It was very professional and no haggling necessary. My son purchased a new VW Passat. The cost was perfect and fit into his budget nicely. Overall, I was well pleased with how well the sale was handle and the time it took from start to finish. Thank you so much gentlemen! I will recommend this dealership to anyone! More
Amazing service My boyfriend and I went to a few other dealerships before choosing to work with Tony auto group. Jarem was the reason we decided to purchase a vehicl My boyfriend and I went to a few other dealerships before choosing to work with Tony auto group. Jarem was the reason we decided to purchase a vehicle from them. Off the bat, he made us feel comfortable and confident with his ability to deliver quality and exceptional service, it felt as if we were car shopping with an old friend. Not once did we feel any pressure to buy from them which made me feel like my happiness about choosing the right car for me was more important than just making another sell. I know that kind of genuine service is very hard to find to in this industry and I appreciate Jarem's and Paul's polished professionalism. I would highly recommend working with Jarem and the Tony group. More
Great Service, Great Cars My husband and I went to the dealership to buy 2 cars and we received great service. We felt comfortable and in great hands the entire time. We would My husband and I went to the dealership to buy 2 cars and we received great service. We felt comfortable and in great hands the entire time. We would definitely recommend this dealership to people! More