Tony Nissan

“Check Engine” light came on so made an appointment. The only availability was almost a week later. Was advised by Thomas that it was a manifold issue and was quoted a $1400+ estimate. Asked Thomas to c The only availability was almost a week later. Was advised by Thomas that it was a manifold issue and was quoted a $1400+ estimate. Asked Thomas to check on the extended warranty and he called me the next day to say it would be covered. Because they didn’t have the part, we were told it could be as many as seven business days but it was okay to drive until they got the part. It turned out to be over 20 days until we could get the part and another appointment. On the bright side, our car didn’t seem to have any issues other than the “check engine” light and Thomas advised our extended warranty would cover a rental car. Thomas’s handling of this issue and that “free” rental car saved this from being a 2-3 star review. We enjoyed that rental Nissan Rogue and (Latoya’s customer service) so much that we went around talking about how great our experience was. When you look at the dates though, it seems that this took way too long. That’s just counting from my initial service appointment. As stated earlier, it took approximately one week to get that first appointment. The text requesting this review came in 23 days after the work was completed. It’s like time has slowed down by a factor of 3x. Tony Nissan should be happy that they have employees like Thomas and Latoya. They totally made me overlook how agonizingly long this issue took. More

You have one of the best service advisor at Tony Nissan, Jason Komori. He is very knowledgeable and professional he what he does. I would like to thank him for being there. Jason Komori. He is very knowledgeable and professional he what he does. I would like to thank him for being there. More

Great service. Just enough information not to over load. Truck came out in the time specified. Just enough information not to over load. Truck came out in the time specified. More

Amazing service and friendly staff! Tommy provided an over the top customer service with much excellence. Tommy provided an over the top customer service with much excellence. More

Great service ,so egar to help with my situation in a timely matter thank you timely matter thank you More

My service advisor Tommy Factora very efficient and done in a timely manner. Very friendly and great customer service. You just have that great feeling as soon as you're greeted. Awsome service, thank you in a timely manner. Very friendly and great customer service. You just have that great feeling as soon as you're greeted. Awsome service, thank you Tommy Factora. More

The entire staff are very professional, courteous and efficient in taking care of whatever problems that needs to be done on my vehicle. and efficient in taking care of whatever problems that needs to be done on my vehicle. More

Ethan was very knowledgeable of his work. Ethan touch bases with me on whats going on with my truck and that's really important. Ethan touch bases with me on whats going on with my truck and that's really important. More

The staff at Tony Nissan are always so patient and helpful. Tommy Chun-Ming is so sincere in helping us get the best car for our family. We really appreciate his time. helpful. Tommy Chun-Ming is so sincere in helping us get the best car for our family. We really appreciate his time. More

This is a fantastic facility with very professional employees and active communication skills in place. employees and active communication skills in place. More