Tony Nissan

Never disappointed. This is the best dealership on the island and they take great care of their customers and our vehicles This is the best dealership on the island and they take great care of their customers and our vehicles More

Jason Komori displays great attention to detail in a clear precise manner consistently . He is very considerate of the customers time and graciously kept me informed so i could plan my day accordingly. clear precise manner consistently . He is very considerate of the customers time and graciously kept me informed so i could plan my day accordingly. He is a great asset to Tony Nissan and should be congratulated for the excellent service that he always provides! More

11am took 3 hours for a scheduled appointment very disappointed, need to get more organized, not many people waiting in the lobby, normal time is just under 2 hours, disappointed, need to get more organized, not many people waiting in the lobby, normal time is just under 2 hours, More

Provides quality services n expertise in the services provided which reassures me of their efforts provided which reassures me of their efforts More

Coustmer service was really good and worth my time there. Would go back there anytime. Would go back there anytime. More

I had a terrible experience at Tony Nissan on Saturday 12 August 2023. Arrived for my 10:00 am appointment to have my oil changed for one of my three the oil changes that I purchased with my new Nissan Versa August 2023. Arrived for my 10:00 am appointment to have my oil changed for one of my three the oil changes that I purchased with my new Nissan Versa back in December 2022. I was under the impression that it was going to be "express" oil change. However, it took 2.5 hours to complete the oil change service. No one came to update me on why it was taking so long nor did anyone have the hospitality to ask if I would like to have a bottle water or maybe a cup of coffee. When at the 2 hour mark I ask what was going on and could I see a manager, the response was they didn't know why it was taking so long and there were no managers on duty. One of the service advisors did go into the back and came back to say it would be about 20 more minutes. Just an absolute failure on the service department that day. If this happens again I will request a refund for my last oil change and take my business to another service department. More

Service advisor is very attentive to my concerns for my car. He keeps me informed on the status of my car. He is absolutely shows he cares for your needs and the need of your car. car. He keeps me informed on the status of my car. He is absolutely shows he cares for your needs and the need of your car. More

Due to construction a bit confusing, the wait a little long 2 hours. Appointment was 7:30 am paid and left at 9:30 am. Accomplished a vehicle inspection but my left reverse light was still out. long 2 hours. Appointment was 7:30 am paid and left at 9:30 am. Accomplished a vehicle inspection but my left reverse light was still out. More

Great service. Service Manager cares about customer satisfaction. Will be back for next service issue. Service Manager cares about customer satisfaction. Will be back for next service issue. More

Great customer service! Look for Francis, a very warm and knowledgeable guy who provided me with all the options in terms of cars availability, upgrades, loan intricacies a Look for Francis, a very warm and knowledgeable guy who provided me with all the options in terms of cars availability, upgrades, loan intricacies and pros and cons of each. I'm really happy with my purchase and I highly recommend them! More