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Tony Nissan
Waipahu, HI
1,695 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,695 Reviews of Tony Nissan
November 01, 2023
Never had any issues here. Always excellent service. Especially when it comes to the needs to my car. They are always prepared to satisfy and keep you updated with the entire p Always excellent service. Especially when it comes to the needs to my car. They are always prepared to satisfy and keep you updated with the entire process. This is my second car I’ve brought here to Tony Nissan and will continue too. 10 stars!! More
by sampaiot0518
Employees Worked With
Ryan Bautista
October 30, 2023
Pleasant staff. Fast service. They don't try to soak you for extras. Took good care of my car. They do cost comparison, so the fear of excessive dealer costs wasn Fast service. They don't try to soak you for extras. Took good care of my car. They do cost comparison, so the fear of excessive dealer costs wasn't an issue. Satisfied customer. Again. More
by nancyhayashi0218
Employees Worked With
Ryan Bautista
October 30, 2023
The dealership is currently making repairs/upgrades to their servicing when booking my appointment I received a text letting me know where the check in area would be located. Upon arrival signs and a staf their servicing when booking my appointment I received a text letting me know where the check in area would be located. Upon arrival signs and a staff member was available to make sure I was headed in the right direction. More
by Debdebs
Employees Worked With
Ethan Karr
October 30, 2023
Excellent customer service. Unfortunately, the dealership was unable to determine the cause of a couple of irritating alarm issues. 1. The security alarm randomly beep 3 Unfortunately, the dealership was unable to determine the cause of a couple of irritating alarm issues. 1. The security alarm randomly beep 3 times (twice) when I'm setting the alarm. 2. When driving, what sounds like a lane change alarm will randomly sound off when there's no one around me.......the roadway is completely cleared and there'sno indicator lights activated. I find it hard to believe that this is an isolated situation. I believe that Nissan should have this defect registered in their data base. Why I need to continually bring it in for the same repair seems unreasonable. More
by Al Hirata
Employees Worked With
Ryan Bautista
October 18, 2023
Ryan was great to work with. ..very responsive. When it was going to be quite a while to complete service he arranged a ride home and return ride after work was completed. Very ..very responsive. When it was going to be quite a while to complete service he arranged a ride home and return ride after work was completed. Very pleased. More
by Susan
Employees Worked With
Ryan Bautista
October 16, 2023
Was told the battery I needed to fix my car was in stock, but when I got there and after waiting for over an hour, was told the battery was NOT in stock. Manager refused to pay for or give me a loaner until but when I got there and after waiting for over an hour, was told the battery was NOT in stock. Manager refused to pay for or give me a loaner until my issue was resolved. Been going to this place for years. Should have been treated better. Was given a ride home and battery came in and I got the car back the same day, but I would have never taken the day to take the car in until I knew the battery is in. What's worse, the manager did not even bother to deny my loaner request in person. Not happy about that. More
by AB
Employees Worked With
The "manager"., Ryan Bautista
