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Tony Nissan

Waipahu, HI

4.7
1,694 Reviews

94-1299 Ka Uka Blvd

Waipahu, HI

96797

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1,694 Reviews of Tony Nissan

November 15, 2023

Tony Nissan continues to impress me with their professionalism, commitment to excellence, and speedy service. I didn't have to wait long and my car is running as efficiently as when I purchased it More

by Warren Morton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy, Matt Cabico, Ethan Karr
Dec 02, 2023 -

Tony Nissan responded

Aloha Warren, We really appreciate you taking the time to leave us this wonderful review. Your kind words and continued loyalty truly means a lot to our team, and we are happy to hear that you were once again satisfied with your visit. We look forward to being of service to you again next time! Mahalo, Tony Nissan

November 13, 2023

The services that this dealership provides by its employees shows much warmth and excellent care! By taking care of their customers, it gives them a good sense of trust, security and safety wanting t More

by Kaliko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Karr
Dec 01, 2023 -

Tony Nissan responded

Aloha Kaliko, We really appreciate you taking the time to leave us this wonderful review. Our guests are our top priority, and we continuously work hard to take care of our guests. We are happy to hear that you were pleased with your experience, and we truly look forward to being of service to you again in the future! Mahalo, Tony Nissan

November 10, 2023

Ryan is a great service writer. He was great at letting me know what was wrong with my car and provided me with an completion time. More

by Cakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista, Patti Kaili, Jason Komori, Michael Choy, Ethan Karr, Chad Yoshimoto, Thomas Factora, Matthew Cardenas
Dec 01, 2023 -

Tony Nissan responded

Aloha Cakes, We really appreciate you taking the time to leave us this nice review. Our team takes pride in working hard to provide only the best service to our guests, and we are happy to hear that you had an enjoyable experience here with us! Mahalo, Tony Nissan.

November 10, 2023

Great service pleasant. Thanks to tommy. Appreciate your assistance. Jolene for the ride back to the dealership More

by zany1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Factora
Dec 01, 2023 -

Tony Nissan responded

Aloha Zany1269, Thank you so much for taking the time to leave us this nice review. Your kind words truly mean a lot to our team as we work hard to take care of each and every one of our guests. We are happy to hear that you were satisfied with your service, and we look forward to seeing you again next time! Mahalo, Tony Nissan.

November 08, 2023

Again I have to wait on parts to come in. have an extended warranty but seems that usually doesn’t cover the service I need.will not be purchasing another vehicle from here. More

by tled915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Komori
Dec 02, 2023 -

Tony Nissan responded

Aloha Tled915, Thank you very much for taking the time to let us know about your experience. Upon reviewing with our team, we found that we had to special order the necessary parts for your 2016 model. We do appreciate your continued patience as our team works hard to get the needed parts in as soon as possible. Our guests are important to us and we have forwarded your response to our Service Manager, Chad Yoshimoto. Should you have any questions or concerns, feel free to contact him at (808)680-7169 at your earliest convenience to discuss further. Mahalo, Tony Nissan

November 07, 2023

Good service and also a noce employee to guid you. . they all freendly in there More

by Jomari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista
Dec 01, 2023 -

Tony Nissan responded

Aloha Jomari, Thank you so much for your nice review. Your positive feedback means a lot to us, and we are happy to hear that you were satisfied with your service here! Mahalo, Tony Nissan.

November 07, 2023

Very courteous staff and customer service agents. Ryan has lots of energy, positive attitude, and aloha! More

by rodney.liu853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista, Jason Komori
Nov 08, 2023 -

rodney.liu853 responded

Ryan and Jason are awesome! They show a lot of Aloha!

November 06, 2023

They trying to fix my airbag sensor so i bought the parts to them and they told me that it only takes a week for the parts to came in but its more than 3 months and i never heard from them. Then i called the More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Factora
Dec 02, 2023 -

Tony Nissan responded

Aloha Mike, Thank you very much for taking the time to let us know about your experience. We would like to sincerely apologize for this situation and would appreciate the opportunity to help you out. Please contact our Service Manager, Chad Yoshimoto at (808)680-7169 at your earliest convenience. He will be able to help you navigate this situation with you. Mahalo, Tony Nissan

November 04, 2023

They did the work that was supposed be done. And was informed when it was done More

by rosefernandez007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cardenas
Dec 01, 2023 -

Tony Nissan responded

Aloha Rose, Thank you so much for leaving us this nice review. As always, our team works hard to take care of each and every one of our guests, and we are happy to hear that that you were satisfied with the service! Mahalo, Tony Nissan.

November 01, 2023

Never had any issues here. Always excellent service. Especially when it comes to the needs to my car. They are always prepared to satisfy and keep you updated with the entire p More

by sampaiot0518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista
Dec 01, 2023 -

Tony Nissan responded

Aloha Sampaiot0518, Thank you very much for taking the time to leave us this wonderful review. Our guests are important to us and we continuously strive to provide only the best service to everyone. We really appreciate all your kind words and continued loyalty. We look forward to seeing you again next time! Mahalo, Tony Nissan.

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