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Tony Nissan

Waipahu, HI

4.7
1,695 Reviews

94-1299 Ka Uka Blvd

Waipahu, HI

96797

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1,695 Reviews of Tony Nissan

October 15, 2023

They are prompt, friendly, professional. Always have coffee ready in the waiting room. Good communication- they let me know how long and what needs repair. More

by Kimimoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Komori, Thomas Factora
Oct 17, 2023 -

Tony Nissan responded

Aloha Kimimoto, Thank you so much for leaving us this wonderful review. We really appreciate all your positive feedback, and we are pleased to hear that you were satisfied with your experience. We look forward to being of service to you again next time! Mahalo, Tony Nissan

Oct 20, 2023 -

Kimimoto responded

Thanks for great service!

October 15, 2023

Service is always good. .friendly, honest and pleasant service reps are always nice..thats only what i can say..dealership does not meer my expectations More

by Imjusthonest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kawata, Jason Komori, Michael Choy, Steven Alaimo, Jason Lee, Ethan Karr, Jarvell Jackson, Chad Yoshimoto, Thomas Factora, Matthew Cardenas
Oct 17, 2023 -

Tony Nissan responded

Aloha Imjusthonest, Thank you for taking the time to let us know about your recent experience. Our guests are important to us and we want to learn how to improve. We sincerely apologize that we were not able to meet your expectations. Feel free to contact our Service Manager, Chad Yoshimoto, at (808)680-7169 at your earliest convenience to discuss further. Mahalo, Tony Nissan

October 13, 2023

Tony Nissan Waipio customer service is one of the best features of this dealership. I bought my Altima in May 2015 and they have always taken great care of my car—and me! From on-time service and maintena More

by KKaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kaili, Jason Komori, Chad Yoshimoto
Oct 17, 2023 -

Tony Nissan responded

Aloha KKaya, We really appreciate you taking the time to leave us this awesome review. Your kind words and continued loyalty truly means a lot to our team. As always, we strive to provide only the best service to our guests, and we are happy to hear that you were once again satisfied with your visit. We look forward to seeing you on your next visit! Mahalo, Tony Nissan

October 13, 2023

The service dept was having construction done and the entrance was blocked. There were no signs to tell you where to go and it was very confusing. I had to park and go inside and ask someone inside where More

by stevensl1 Nissan Service
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Komori
Oct 20, 2023 -

Tony Nissan responded

Aloha Stevensl1, Thank you very much for taking the time to let us know about your recent experience. We really appreciate your patience with us as our team works hard to take care of our guests during construction. For future visits, please note that we have a stop sign at the entrance, as well as an associate to guide incoming guests to the appropriate locations. Following that area are signs that will also direct guests to the temporary Nissan and Honda service drives that have been labeled. If you have any questions, feel free to contact us at (808)680-7160. Mahalo, Tony Nissan

October 13, 2023

I was helped by Mathew, awesome and great personality. I appreciated how he showed me and explained what needs to be service on my car. Just for him, I will be a regular customer at Tony Nissan. More

by alualusolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cardenas
Oct 14, 2023 -

Tony Nissan responded

Aloha Alualusolo, Thank you very much for taking the time to leave us this wonderful review. Your positive feedback and continued loyalty truly means a lot to us, and we are very happy to hear that you had such an awesome experience here with us. We look forward to seeing you again next time! Mahalo, Tony Nissan

October 10, 2023

I always service my car at Tony Nissan. They've always treated me very well and they are fast courteous and very professional. More

by Àndrew Tuliau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy , Ryan Bautista, Michael Choy, Matthew Cardenas
Oct 11, 2023 -

Tony Nissan responded

Aloha Andrew, Thank you so much for leaving us this nice review. As always, our team takes pride in going above and beyond to take care of our guests, and we are happy to hear that you were once again satisfied with your visit. We look forward to seeing you again next time! Mahalo, Tony Nissan

October 09, 2023

Excellent Service and attention to care for general maintenance with efficiency and professional and quality assurance More

by denton8228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista
Oct 11, 2023 -

Tony Nissan responded

Aloha Denton8228, Thank you very much for taking the time to leave us this wonderful review. As always, our team works hard to take care of our guests, and we really appreciate all your positive feedback. We look forward to seeing you again next time! Mahalo, Tony Nissan

October 06, 2023

It's really easy to schedule an appointment and the service technicians are really goo5. More

by kenbgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista, Patti Kaili, Thomas Factora
Oct 11, 2023 -

Tony Nissan responded

Aloha Kenbgolf, Thank you very much for taking the time to leave us this nice review. Your positive feedback truly means a lot to our team, as we work hard to provide only the best service to our guests. We are happy to hear that you were satisfied with your visit, and we look forward to seeing you again next time! Mahalo, Tony Nissan

October 04, 2023

Excellent job and great service. Very friendly and professional staff. Mahalo plenty for your services. More

by officeick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Factora
Oct 06, 2023 -

Tony Nissan responded

Aloha Officeick, We really appreciate you taking the time to leave us this kind review. Your positive feedback truly means a lot to our team, and we are very happy to hear that you had such a great experience here with us. We look forward to being of service to you again next time! Mahalo, Tony Nissan

October 03, 2023

Great customer service service advisor was great and he made sure that our concerns were addressed More

by Rouge2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cardenas
Oct 05, 2023 -

Tony Nissan responded

Aloha Rouge2020, Thank you so much for leaving us all your positive feedback. As always, our team works hard to provide only the best service to our guests, and we are very happy to hear that you were pleased with your experience. We look forward to being of service to you again next time! Mahalo, Tony Nissan

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