Tony Nissan

awesome experience I'm bringing my care in for service for the first time, not knowing what to do. i walk in all confused looking, i am greeted with smiles by 2 people, I'm bringing my care in for service for the first time, not knowing what to do. i walk in all confused looking, i am greeted with smiles by 2 people, jason and ryan, so friendly and helpful. they must've seen how confused i looked and helped me right off the back. so ryan right off the back offered to drive my car to where it needed to be, while jason was getting my information to put me in the system and informing me on the process of checking my vehicle in. ryan then brought outside to show me that i had a nail in my tire and that's why that funny looking light was on as well as explaining the rest of the lights on my dashboard and explaining to me what i should i in the event of one of them turning on. after the whole check in process was over, ryan and jason showed me the area's where i could wait while my car is being serviced. i had a questions on a few accessories and they brought me to the back to introduced me to miles, where he was extremely helpful on showing me items that best fit my needs, telling me what will be useful and what will not be, not just trying to sell me anything and everything. before you knew it, everything was finished with ryan explaining everything they did and everything they looked at on my multipoint inspection. over all experience was more than i could ask for, with the ryan and jason tag team in the front, and miles in the back. i highly recommend tony nissan to everyone More

Great Experience working with Sales Consultant Cal Delos Santos, Finance Mangager Darren Sasaki, & Sales Manager Reece Fuse. I would recommend these guys to any of my working with Sales Consultant Cal Delos Santos, Finance Mangager Darren Sasaki, & Sales Manager Reece Fuse. I would recommend these guys to any of my friends and family. Mahalo for great service and helping me get my Brand New Nissan JUKE! =) More

new customer As a new person I didnt expect to wait in my car for 10-15 min and I'm glad the shuttle opened so I didn't need to rent a car. Overall hassle free an As a new person I didnt expect to wait in my car for 10-15 min and I'm glad the shuttle opened so I didn't need to rent a car. Overall hassle free and I enjoyed the experience More

Excellent Experience Researched potential cars online and chose a car. Filled out an application and was promptly responded to by Salesman Louie. A prompt response makes Researched potential cars online and chose a car. Filled out an application and was promptly responded to by Salesman Louie. A prompt response makes or breaks a sale. Left with the car I needed feeling good about the sale and service. I look forward to coming back to service my car at a dealership with such excellent and friendly service. Mahalo nui loa! More

Excellent customer service! I am very pleased with my experience at Tony Nissan (Waipio). The staff was exceptional and at no time did I feel rushed into making a decision. Very I am very pleased with my experience at Tony Nissan (Waipio). The staff was exceptional and at no time did I feel rushed into making a decision. Very pleased overall! Highly recommend Tony Nissan and will consider them the next time I am looking into buying a new vehicle! More

AWSOME EXPERIENCE! Friendly, Courteous, Respectful, Patience, Professional, No Pressure, Not Wanting to Break Da Bank, and best of all COMFORTABLE!!! They have snacks an Friendly, Courteous, Respectful, Patience, Professional, No Pressure, Not Wanting to Break Da Bank, and best of all COMFORTABLE!!! They have snacks and water to offer while they process the paper work but all in all AWSOME pepole to have working at Tony Nissan! So AWSOME the next day my husband went in and bought a pre-owned truck from da same guys minus Darrin Sasaki i guess he had da day off dat day LoL! So if my review intrest you into buying a new or pre-owned car make sure to stop on by Tony Nissan Waipio and ask for Rodney Kahao. Mahalo Nui Loa to all that has made a memorable experience in buying my first car never will be forgotten it's the talk of mai life while people check out my new ride!!! I Luv Luv Luv Mai new Nissan Altima!!! Rodney Kahao Darrin Sasaki Paul Leclair and da Other Paul (im sorry your name not listed and i dont know your last name) Aloha! Mz. Kui More

Could not believe it I bought a 2013 Nissan Altima 2.5S. I live on the Big Island, so I didnt even look at the car before I bought it. I literally went off Consumer Review I bought a 2013 Nissan Altima 2.5S. I live on the Big Island, so I didnt even look at the car before I bought it. I literally went off Consumer Reviews, Edmunds Reviews, and then pictures off TonyGroups Website, mailed a check, and Tony Group sent the car to Young Brothers to ship it to me. It took 4 days before I could pick it up.(cost 300 to ship) And I have got to say, the car is ridiculous. Push to start, blue tooth to answer calls, play music. There are even steering wheel controls so that I can tell the car to call a specific number. It only has 3K miles on it, so I was able to get the warranty. I am a car junky, so I looked at all the specs and calculated every expense before I decided on the car. Its an 18 gal gas tank, which costs me about $60 to fill up. Ive had the car for a month, put 534 miles on it (because the commute here is much longer to get to and from work) and ive filled up my gas tank ONCE!!! Well, twice, this being I had to put gas when it came out of YB (safety reasons). I was very skeptical at first, because Im a 24 year old woman, I know that dealerships try to con us to buy something we dont need. I originally wanted a Lexus IS250. And I do know my way around engines. So when I went to a dealership here in Hilo to test drive the Lexus, I told the salesman, I want to take it to a mechanic to just in case because there are recalls on the fuel injector systems, he gave me some xxxxxxxx that fhey lost the keys for the car, so I cant look at it, and they wont make the keys unless there is an offer. I was pissed! So I looked up 4 and 5 star 2013 vehicles, and this one took the cake. Compared to other cars I was looking at, it seemed to be thd best in features and in price. And to make it easier, everything I asked Louie to do, he jumped right on it, I mostly contacted him through email because of my work schedule, and he got everything set up, from mailing documents for me to sign, faxing the right documents to my bank for my loan, and shipping the car. It was fast and easy, everything went through in 13 days. I have never been happier. More

Outstanding Sales Representative Though he wasn't the initial Sales Representative that helped us because he was on a day off, Sales Representative Rodney Kahao was very friendly, cou Though he wasn't the initial Sales Representative that helped us because he was on a day off, Sales Representative Rodney Kahao was very friendly, courteous, respectful, patience, professional and really made us feel comfortable. He was involved with finalizing our deal and delivering our vehicle to us, I wish that he was our initial Sales Representative he really made us feel really important and treated us as if we were his family. He even made a few follow up calls to see how we were liking our new vehicle, which the initial Sales Representative didn't even do. It's because of people like him that I would surely buy another vehicle from your dealership and also recommend others to your dealership. I commend you for having such an outstanding employee "Sales Representative Rodney Kahao". Please let him know how grateful and thankful we are for our experience with him in purchasing our new vehicle. Thank you very much, Darryl & Kelly Jeremiah More

AWESOME buying experience I would like to take this time to share my new truck purchasing experience. I inquired online to possibly purchase a new truck. I was given a call bac I would like to take this time to share my new truck purchasing experience. I inquired online to possibly purchase a new truck. I was given a call back within a short period of time. I was asked when I would be available to come in, and was given an appointment for the next day. Went in to see Eli, but he kindly apologized but immediately had Louis Boria assist me, to avoid any wait time. I was able to sit down and talk with Louis, a very open and energetic, happy guy. We spoke about what I was looking for and interested in. We went for a test drive in a 2014 Nissan Frontier. Really nice truck and smooth ride. We went into the office and went over some details. Unfortunately that evening, I didn't walk away with a new truck. But, I was given a call the next day with semi awesome news. That I would need to provide some requested documents, in which I did, and also set up another appointment to come in that afternoon after work. Low and behold, I went in and was informed that I got an approval. I was so very happy. Didn't take too long to finalize the sale and paperwork, and went over the features and everything about my new truck. That evening I drove away in the same 2014 Nissan Frontier truck that I took for a test drive. I couldn't have been any happier. Thank you Louis and Tony Nissan. More

Great Experience My buying experience at Tony Nissan was truly great! I've bought cars at BMW, Mini, and Lexus and working with Cal Delos Santos at Tony Nissan put my My buying experience at Tony Nissan was truly great! I've bought cars at BMW, Mini, and Lexus and working with Cal Delos Santos at Tony Nissan put my buying experience on par those high end dealerships, maybe even higher! I already know where I'll be buying my next car. Rick/Blue 370Z More