Tony Nissan

Rude, rude, rude We went Tony Nissan to get a Frontier. My wife and daughter tried to negotiate a better price for the truck and the salespeople refused to lower the We went Tony Nissan to get a Frontier. My wife and daughter tried to negotiate a better price for the truck and the salespeople refused to lower the price at all, not even $1.00. Since they were unwilling to negotiate we decided to go elsewhere, their parting comment was "try to get a better truck at the same price". They made other condescending, rude comments to my wife and daughter during the negotiations Well we did get a better truck at a better price. We got a Toyota Tacoma cheaper than the Frontier and Windward Servco gave us a $1000 off the cost of the truck. We also get free maintenance for 2 years. Servco was pleased to take my personal check for the full purchase price of the truck, Tony Nissan told us it didn't matter that we were purchasing with cash. Interesting way to make a sale, being rude to a cash paying customer. More

Another Awesome Experience Third Nissan purchase from Tony and once again it was flawless. Louis Boria greeted me, asked me what I was looking for and delivered exactly what I Third Nissan purchase from Tony and once again it was flawless. Louis Boria greeted me, asked me what I was looking for and delivered exactly what I wanted. He has since called to make sure we were doing okay and to let us know to call him if we have any questions or concerns. More

Awesome customer service! Very courteous and accommodating service dept. Courtesy shuttle will take you home and pick you up when your car is done. Clean and comfortable waitin Very courteous and accommodating service dept. Courtesy shuttle will take you home and pick you up when your car is done. Clean and comfortable waiting room if you decide to wait. Snacks are offered periodically to those waiting. I haven't seen that before. More

Looked out for The sales consultant are really well spoken and friendly. Mainly to sales consultant Mike Choe who helped me in a friendly and professional way. He ev The sales consultant are really well spoken and friendly. Mainly to sales consultant Mike Choe who helped me in a friendly and professional way. He even went great heights to picking me up and dropping me to the dealership to pick up my purchased vehicle. once again thanks. More

Louis boria is top notch Louis is a sweetheart , he picked me up from waikiki ! He did everything in his power to help me. Even took me to costco for gas and set up bluetooth. Louis is a sweetheart , he picked me up from waikiki ! He did everything in his power to help me. Even took me to costco for gas and set up bluetooth. Seen louis if u want to buy a car he will make it happen I dont like the finance guy, he did not go over anything! Be aware if extended protection! It will add thousands to your bill More

AWESOME SERVICE CENTER - JASON BELENO ALWAYS the MAIN reason why my ohana sticks with Tony Autoplex! WONDERFUL Customer Service!! Tony Nissan, Jason Beleno, has been THE BEST Service Mana ALWAYS the MAIN reason why my ohana sticks with Tony Autoplex! WONDERFUL Customer Service!! Tony Nissan, Jason Beleno, has been THE BEST Service Manager for us! ALWAYS efficient, friendly, and SO accommodating! HE is the one person I will request to assist our family when I make appointments. Any questions or concerns, Jason takes care of things right away. I wish all places had a "Jason" in their office :) THANK YOU Tony Nissan and Jason Beleno! More

Very happy with service These two women were very helpful in assisting me with closing the deal to my new Rogue. Much Aloha to you both for your time. These two women were very helpful in assisting me with closing the deal to my new Rogue. Much Aloha to you both for your time. More

First time car buyer This was my first experience buying a car. I saw a used car online and wanted to test drive that vehicle so o contacted Tony Nissan by email. Louis Bo This was my first experience buying a car. I saw a used car online and wanted to test drive that vehicle so o contacted Tony Nissan by email. Louis Boria was my salesman, called me back and scheduled my test drive. The original car I wanted to test drive wasn't there but Louis showed me other options and made buying my first Nissan so stress free. I didn't feel pressured, he was clear and explained my options. Financing was my biggest fear, but Louis helped me thru the process and got me a great rate for my car. He set up my bluetooth in my car and explained the many features before I drove off the lot. Louis was very professional, willing to listen to the customers needs and providing stellar customer service. I would highly recommend Louis to any first time car buyers or anyone who wants a stress free car buying experience. Thank you Tony Nissan & Louis Boria! More

Excellent Service Excellent service by Jason Komori. He remembered me from prior services and was friendly, professional and knowledgeable. Got me in and out earlier th Excellent service by Jason Komori. He remembered me from prior services and was friendly, professional and knowledgeable. Got me in and out earlier than expected. More

Great Listeners & Awesome Customer Team Service Sales is your initial Customer Contact, they are the voice of your company that can open up doors of opportunities. Being a great listener gives you Sales is your initial Customer Contact, they are the voice of your company that can open up doors of opportunities. Being a great listener gives you the knowledge of what is being communicated, needs, desires of why that customer came through your door to begin with. Once that Sale is closed Service and Parts will be given opportunities to build upon that sale. Louise Obaldo exemplified all of these qualities of being an outstanding sales person. I also sent an email to Deborah Adams telling her our story of your Awesome Customer Team Service. We live in close proximity of many car dealerships, your dealership was our 2nd stop and the farthest from where we live; we had a terrible experience with the first dealership and was planning to visit other dealerships. We came in Tuesday 10/18/16 1030am to pay off our balance and pickup our new Versa. We also spoke to an Awesome Parts person that is not listed on this survey please Thank him for us!! More