Tony Nissan
Waipahu, HI
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1,694 Reviews of Tony Nissan
Louise was amazingly helpful and I'm grateful. First of all, I was lucky to have had such great service by louise. That day couldn't get any better! I only spent an hour of my time and she was on p First of all, I was lucky to have had such great service by louise. That day couldn't get any better! I only spent an hour of my time and she was on point, understanding, and have a very good vibe, and I would recommend her to everyone! More dealer ships needs someone like her on their team! More
Outstanding Customer Service! On 13 Oct 16 I went to the cashier to pick up my vehicle as it was after hours and my service advisor had already left for the day. It was then I di On 13 Oct 16 I went to the cashier to pick up my vehicle as it was after hours and my service advisor had already left for the day. It was then I discovered that I had been charged for synthetic oil change when I had asked for a regular oil change. I did say that if I miscommunicated this and because the oil was already in my car I'd just pay for it. Angela the cashier apologized for the mix up and asked me to wait one second, and literally a second later Ms Brazfield who I'm guessing overheard our conversation and took the initiative to come over and ask me to explain. I explained that maybe because I dropped off my car to a different advisor who then would transfer over to my regular advisor, that there might have be a miscommunication. She too apologized for the mix up and immediately authorized a price change so that I would only pay the price of an regular oil change. The impressive part is how professional, courteous, and loyal these two employees were. They had not been a part of any of my dealings up until this point, but yet took responsibility and initiative to achieve customer satisfaction. These two are a direct reflection of their leadership and should be commended. Way too often people won't hesitate to write about the negative, today I wanted to take a moment to say thank you to the team! More
New Car Purchase I found the exact car for me on the Nissan internet. I made an appointment to meet our salesman. Mike was waiting for my husband and I as we entered I found the exact car for me on the Nissan internet. I made an appointment to meet our salesman. Mike was waiting for my husband and I as we entered the dealership's entrance. The car was waiting out front. He gave us a great brief on this car and off for a test drive. Needless to say we purchased our car. It was totally seamless. We drove home with our new purchase that day. Mike was courteous, attentive and most informative. Thank you Mike! More
first time buyer When buying from Nissan I was hesitant due to all the story's of dealerships locking into outrageous contracts and swindling as much money as you can. When buying from Nissan I was hesitant due to all the story's of dealerships locking into outrageous contracts and swindling as much money as you can. But when Cal said he could help me find not only a car that would be in my budget but a car I want to own. That made me feel at ease. He treated me like family and was always willing to listen and answer my questions. He did his very best to go above and beyond the call as a sales rep. Nissan you better take care of this man because someone as genuine and professional as this is very rare in these days. If ever I want to buy a car when I am older, Cal will be the person I work with. More
Great Experience I was so pleased with how I was treated when I walked in to Tony Nissan. Believe me, I was stressed and nervous at the same time. Upon arriving at Ton I was so pleased with how I was treated when I walked in to Tony Nissan. Believe me, I was stressed and nervous at the same time. Upon arriving at Tony Nissan I had an appointment with Juan but I ended up with Louise. Louise was so pleasant and she listened to me in what I needed. Of course, she had a job to do but at the end I strongly believed that we BOTH benefited. I will not go to any other dealership for any car purchases in the future. I will always do business with Tony Nissan. I was there from noon to almost closing but I tell you it didn't bother me cause I was being helped in everyway. From my sales person to financing. I had a great experience. Me getting this car was a surprise for my parents and they loved it. Thank you so much Louise and Juan and Tony Nissan Family for a great experience!!! More
Louise is your go-to sales rep! Very friendly and welcoming staff. Louise was lovely to work with. She was accommodating and knowledgeable with their products. I went home with a car Very friendly and welcoming staff. Louise was lovely to work with. She was accommodating and knowledgeable with their products. I went home with a car i'm in love with and felt that i've gotten the best deal! More
what do you mean tile fo review Very friendly and courteous from the sales person and overall the company itself. Clean company and very professional. Easy exit to and from the com Very friendly and courteous from the sales person and overall the company itself. Clean company and very professional. Easy exit to and from the company More
Efficient Customer Service Deciding to purchase a car is very overwhelming but Eli made the whole experience comfortable. He was very thorough in showing me the system features. Deciding to purchase a car is very overwhelming but Eli made the whole experience comfortable. He was very thorough in showing me the system features. More
Great and best car shopping experience. Friendly dealership from beginning to end. Showed us the best options for what we was looking for. And settled the deal the way we wanted. Friendly dealership from beginning to end. Showed us the best options for what we was looking for. And settled the deal the way we wanted. More
Fast and friendly I recently purchased a new Murano from the Tony Nissan. The entire process including financing was very efficient I was in and out in a few hours with I recently purchased a new Murano from the Tony Nissan. The entire process including financing was very efficient I was in and out in a few hours with the vehicle that I wanted More