Tony Nissan
Waipahu, HI
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1,694 Reviews of Tony Nissan
Excellent genuine customer service, fast, and satisfying Our superb sales experience started with Cal, a genuine and patient sales representative who listened to our every needs. As a first time buyer you ar Our superb sales experience started with Cal, a genuine and patient sales representative who listened to our every needs. As a first time buyer you are always weary of being hustled on getting bigger upgrades, unnecessary features and hidden fees. But it wasn't the case at all, they really do treat you like family. We got a brand Rogue and we were able to look at several models and drive it to feel very comfortable with our choice. Cal stayed late and even drive twice to the separate car lot so we could get the car we really wanted. Darren also gave us great advice and helped us find a good plan financially that we were very excited about and put at ease. Happy that the whole experience went so well. Thanks Cal and Darren! More
Pain free experience. Salesperson Mike Choe very knowledgeable and helpful. He took the time to thoroughly go over the car with me and answer any questions I experience. Salesperson Mike Choe very knowledgeable and helpful. He took the time to thoroughly go over the car with me and answer any questions I had. Nice to work with. More
Best Service Advisor Just wanted to compliment my service advisor Jason, he always takes great care of me and makes my day easy, he provides fast, friendly service!! He d Just wanted to compliment my service advisor Jason, he always takes great care of me and makes my day easy, he provides fast, friendly service!! He does work fast as to take care of people and send them on their way to get to their busy lives but if I do have questions or concerns I never feel rushed or feel like I'm bothering him, he will explain things in a way that I can fully comprehend. I'm always confident that my vehicle is in good hands with Jason!! More
Great, Professional, Extremely helpful. Being a senior citizen female, I truly appreciated the service I received at Tony Nissan. Ryan Bautista went over and above his duties to provide this Being a senior citizen female, I truly appreciated the service I received at Tony Nissan. Ryan Bautista went over and above his duties to provide this service and is an exemplary representative of your company. I never hesitate to take my car into service. I trust your people and rely on their professional advice and knowledge. Thank you Tony Nissan. More
Efficient & pleasant We could tell that Cal Delos Santos and James Kawata have been doing this for a while - their experience, expertise and knowledge enabled us to have a We could tell that Cal Delos Santos and James Kawata have been doing this for a while - their experience, expertise and knowledge enabled us to have a pleasant & efficient experience at Tony Nissan. Cal was friendly and open and did a great job in getting us our car. James quickly moved us through all the paperwork and was able to answer all of our questions. More
Great experience. Straight forward and hassle free. Mr. Calixto de los Santos was truly helpful. I would definitely recommend this dealership in the future. Maybe next time, it will be a brand new car. Mr. Calixto de los Santos was truly helpful. I would definitely recommend this dealership in the future. Maybe next time, it will be a brand new car. More
Mike Choe Mike greeted us as soon as we drove in. He was very patient and worked quickly to meet our needs as soon as we told him our requirements. Tony Nissan Mike greeted us as soon as we drove in. He was very patient and worked quickly to meet our needs as soon as we told him our requirements. Tony Nissan has a great selection of pre-owned cars. I didn't know that they sold their courtesy cars as well, which I ended up buying. Unbelievable deal for a 2016 Nissan Versa that had only 1,975 miles on it. Definitely people should get their cars from Tony Nissan Auto Center and ask for Mike! More
Friendly customer service Was interested in looking for a new family vehicle for quite some time and ended up going to tony Nissan. Instantly, greeted by the most friendliest e Was interested in looking for a new family vehicle for quite some time and ended up going to tony Nissan. Instantly, greeted by the most friendliest employee; Mike Choe. He was very patient and very much helpful in making my decision. Ended up walking away that day with a new SUV that has exceeded my expectation. Overall, I was content with the service that my wife and I recieved from Mike. More
Need A Car When I arrived to the dealership, I was not really interested in getting anything. I had just come from a used car lot & although the associate was pl When I arrived to the dealership, I was not really interested in getting anything. I had just come from a used car lot & although the associate was pleasant & easy to talk to, the asking down payment & monthly payment was pretty high. I know this had something to do with my bad credit rating & my dad was not having it. So we left there & I was just so sad & my dad ended driving to Tony Group...So, I wasn't interested because I didn't want to go through another let down with me trying to get a decent car with my bad credit, even though I knew I am capable of making the payments needed. So, as we got out of our rental (because I had lost my truck in a car accident a month prior) I just didn't want to look around...Louise was talking with my parents & asking us what we were looking for...My dad mentioned that we were looking to get a car for me, so Louise tried to get me involved in the process of shopping for a car. At first, I was like just shrugging my shoulders & not really paying attention because I didn't want to get my hopes up. BUT Louise didn't falter...she kept at me, getting me involved pointing out a black Dodge Charger , then a new Altima, then another a silver Dodge Charger...She saw me eyeing the silver charger & suggested a test drive. At first I was like no that's ok, but she was not having it. She said, "come on ilima. What's the harm? Let's take it around the block." So, I was like "OK, why the heck not". She chatted with me on the test drive & I found that I really liked the smooth ride. We got back to the lot, went in, filled out some "paperwork" & low and behold...they approved me not even 3 minutes later. Louise was just so very pleasant & welcoming. Such a joy to have had her as our sales associate. We next went to Angela for accessories & she told us about the things they offered. I told myself "not getting anything...no harm in listening." She was so nice & not "pushy". She told us the qualities of the accessories, the benefits, & whether she recommended it or not. I ended up purchasing the tint package & will be going in next week to have it out on the car. Angela made us feel like family. We both talked a little bit about our relatives & living here in our beautiful state. Last & not the least, Darren helped us do the Final Paperwork, so we could get on home with my "new used" car. He was very efficient & fast in getting all signed up & explaining what was what & even offered an additional warranty package. He helped me decided on what one I should get & showed me what my new rate would be if I took a 72 month plan, as opposed to the 60 month plan I originally had. After all was said & done, Darren "signed off" on my 2015 Dodge Charger. I am a very Happy Customer & it's all due to having such ayou!esome employees. I would recommend family & friends to shop at The Tony Group...I have a feeling my parents are going to go back there for a couple more vehicles in the coming year. MAHALO NUI LOA TONY GROUP. You've got a customer for life. ALOHA KE AKUA, 'ilima More
Best car buying experience by far!! I had been skeptical about buying a car from a dealership because of bad stories I've heard about other places and my own experience many years back t I had been skeptical about buying a car from a dealership because of bad stories I've heard about other places and my own experience many years back that wasn't that great. That wasn't the case with my experience here. The salesperson who helped me, Mike Choe, was so helpful and informative that it helped put my mind at ease. He had great attention to detail and was ready and willing to help and answer any questions I had at a moments notice. Additionally, the finance department did a awesome job getting me a deal to fit my budget! I highly recommend this dealership and Mike Choe, as your go to salesperson! More