Tony Nissan

Purchased Pathfinder Thank you Mr. Calixto De Los Santos for your helping us find and purchase a Pathfinder. My daughter loves it. We appreciate your friendly service an Thank you Mr. Calixto De Los Santos for your helping us find and purchase a Pathfinder. My daughter loves it. We appreciate your friendly service and most of all taking the time to explain the ins and outs of the Pathfinder. We plan on buying another car within the next few months and we’ll definitely ask for your service, again. Mahalo nui loa, Mr. DeLos Santos and wishing you and your family a wonderful holiday seasons. PS. Thanks to the entire staff, too, for all their help with accessories and financial transactions. More

xxxxty from start to finish I purchased in January 2017. And from the very beginning I should have just walked out. The finance manager James K. rushed through the financing avoi I purchased in January 2017. And from the very beginning I should have just walked out. The finance manager James K. rushed through the financing avoiding explaining anything. To the point if I wasn’t paying attention he would have charged me an additional $4,000 for services my insurance covers. I did see some of the services as appropriate, like their PCP program and premiere tire protection. So I did accept that. Seems to have been a mistake. When I became due for an oil change. I called to schedule and appointment and was transferred around from Nissan to Volkswagen, told that neither service department can do the work that I paid for when I signed up for the PCP program, & that someone would always get back to me. Throughout the whole 2 weeks NO ONE got back to me so I was forced to go somewhere else and pay full price. Which I still have not been reimbursed for. The next time I needed a service I called nearly a month early because of what had happened prior. I was able to get ahold of Tony Nissan after a week of calling trying to get ahold of anyone. 3-4 days after the service I had to return to Nissan to have the oil change light on my dash turned off. Apparently no one had done that the day I left my car from 7am-6:30pm. Now, I am here again because I paid for the premier tire care which covers a nail in your tire. After having called for 3 days. Not even getting past the voicemail to a human or any call backs. Once you get ahold of someone it’s ok. It’s the getting ahold of someone that’s the problem. More

Louise is phenomenal We went into the dealership just to look and we left with a fantastic car all thanks to Louise and her manager. They worked some magic to get financin We went into the dealership just to look and we left with a fantastic car all thanks to Louise and her manager. They worked some magic to get financing for me and showed me a good amount of options before deciding on my ford. She was so patient with my cranky toddler and she made me feel like her top priority. She also didn’t try and BS me into any expensive extras and stuff that i didn’t need. We have already recommended her to a few people and I’m not going to stop because it was an absolute pleasure to work with her. More

quick and painless transaction, quite thorough I had known Jeb from outside of the dealership, when I discovered that he worked for a Nissan dealership I had not originally considered, I let him kn I had known Jeb from outside of the dealership, when I discovered that he worked for a Nissan dealership I had not originally considered, I let him know I was in the market. Jeb had passed me to George who was very knowledgeable and eager to answer any questions or concerns about the vehicle I was interested in. if he didn't have the answer, he would say so and get the right answer rather than faking it. I have far more respect for someone who will be honest than just trying to close the sale. George also followed up on the sale, to be sure that I was happy with my purchase and to schedule service appointments. More

Thank you Louise! Louise did an awesome job in making me comfortable in test driving my Rogue before I purchased it. She was friendly and very, very knowledgeable in Louise did an awesome job in making me comfortable in test driving my Rogue before I purchased it. She was friendly and very, very knowledgeable in how to operate this amazing car. From beginning until the time we purchased this car she was very patient with us .Also, the staff at Nissan did a great job in informing us on all our options. Thank you! More

Easiest car shopping experience! I have gone through the car buying experience before and it was always horrible. Eli and Louise made this such an easy process. Definitely recommendin I have gone through the car buying experience before and it was always horrible. Eli and Louise made this such an easy process. Definitely recommending friends here. More

The most satisfying, and quickest car shopping ever! As a female consumer, I always felt like I am in a weaker position when I shop car because I do not have much knowledge about cars in general. There i As a female consumer, I always felt like I am in a weaker position when I shop car because I do not have much knowledge about cars in general. There is usually a male dealer helping me throwing many fancy 'car words' that I do not understand, showing me fancy features that I do not care about, and tells me it is a good car for me. At the end, I feel like I was convinced to buy one. However, this time was different. Louise, the auto sales women that I met at Tony Nissan two days ago, who gave me the best car buying experience possible, changed my whole impression about car dealers. She was very nice, friendly, and understood what I want in my car shopping. She worked so hard for me to get the price I wanted to spend. I was able to get my dream car in 2 days after I even thought about it!! No extra sales talk, No manager coming out to negotiating the price that I do not want to spend. It was such a smooth car shopping that I felt nothing but good after she earned my business. I highly recommend all the young female car shoppers who feel intimidated, scared, do not know who to trust at car dealers, to go to Tony Nissan in Waipio and ask for Louis! She will be there for you. I would differently go back to her next time when I'm in the market for a new car. More

Change oil and tire rotation Appreciated to Jason Komori and his team good job will done fast and free car was on the spot while waiting my car.Thank you to Nissan Service Staff. Appreciated to Jason Komori and his team good job will done fast and free car was on the spot while waiting my car.Thank you to Nissan Service Staff. More

The best ever Tony Nissan sales and service department are the best ever on what they do. They took care of me and my wife from sales and service experience. Specia Tony Nissan sales and service department are the best ever on what they do. They took care of me and my wife from sales and service experience. Special thanks to the service advisor Jason for his continues excellence in customer service. He makes us feel like part of his family with his expert opinion and recommendation to make sure our vehicle is well taken care and running smooth. We feel great every time we come for service and Jason always makes sure that we are happy with the service we getting. And just to add on to a great service, we would also like to recognize Ryan the other service advisor next to Jason table who also as equal as Jason when it comes to truly exceptional service. Thank you Tony Nissan for a trully exceptional service from sales to service department!!! More

Customer Service for sure! Had a couple of sensors malfunctioning and your agents helped this customer out with terrific expert assistance and customer service with a friendly s Had a couple of sensors malfunctioning and your agents helped this customer out with terrific expert assistance and customer service with a friendly smile! Thank you all - especially Jason Komori, Dylan, Patti, and the unknown service technician whom I did not see! Look forward to seeing you next visit too. :-) More